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Municipal
Sponsorship:
Lessons from the
Trenches
what we do
Strategic Marketing Planning
Sponsorship Valuations &
Strategies
Revenue Development
Social Marketing
Partnership Marketing
Centre of Excellence for Public Sector Marketing
Social Media / Digital Marketing
Some of our Municipal Clients
• City of Barrie
• City of Burlington
• City of Coquitlam
• City of Hamilton
• City of Kitchener
• City of Leduc
• City of London
• City of Ottawa
• City of Red Deer
• City of Vaughan
• Town of Beaumont
• Town of Milton
• Town of Newmarket
• Township of King
3
Plan Now to Attend!
4
5th Annual
Municipal Forum on
Sponsorship
Friday, November 6, 2015
The Grand Hotel and Suites
Toronto, ON
http://www.sponsorship.ca/mu
nicipalities.html
5 Real Life Municipal Challenges
1. Perceptions about
Sponsorship
2. Municipal culture
3. Determining the value of
opportunities
4. Resources
5. Making contact and selling
the opportunity
5
1. 5 (Mis)Perceptions About
Sponsorship You Need to Change
The Reality
• “Companies are lined up to give us
money”
• “Sponsorships are the same as
donations”
• “Sponsors will dictate how we do
things”
• “The City is “selling out”
______
• “Working with the municipality
could have a negative impact ”
6
Perception-Changing Strategies
1. Education
2. Policy
3. Communication
4. Branding and Positioning
5. Actions
7
2. Municipal Culture
The Reality
• Public sector orgs. are not
entrepreneurial by nature
• Varying degrees of expertise in
sponsorship
• Varying degree of motivation to
work with sponsors
• Concern over impact of
operating budgets
• Slow approval processes
8
How to build a culture that supports
your sponsorship efforts
• Top-down support
• Enabling policy
• Funds NOT used to replace
operating budget
• Percentage of funds allocated
towards program/facility budget
• Involve staff members in the
sponsor recruitment process
• Performance reviews based on results
• Communicate success stories
9
3. Determining the Value of
Sponsorship Opportunities
The Reality
• Most municipalities play the
“guessing” game
• Most municipalities don’t
have the metrics to conduct
a valuation
• Most companies don’t
know how to assess value
either
10
What is an Asset?
Any program, property or specific benefit that can be leveraged
through a sponsorship. Every “touch point” with a customer.
Broader Assets (or Properties)
• Facility Naming Rights
• Programs / Services / Events
Individual Assets (Potential Benefits)
• Web site
• Publications
• Signage / advertising
• Distribution opportunities
11
Steps to Value Measurement
1. Need to develop
exposure metrics and
reporting systems
2. Need consistent
language
3. Need to do a better
job at branding and
positioning
12
Tangible Value
Based on quantitative measurement
such as target audience reach and
impact (impressions).
Tangible values establish baselines
Intangible Value
Based on qualitative or associative
Benefits
The Reality:
“Value is not the same as pricing”
4. Resources
The Reality
• It takes longer and costs more than you think
• You need to market the program
• Company decisions take 3-12 months
• You need a servicing strategy
13
Resourcing Considerations
Three Core Functions
• Selling
(talking to companies)
• Marketing / Servicing
(promotion, metrics and
delivering benefits)
• Support
(providing admin. support)
14
5. Making Contact and Selling the
Opportunity
The Reality
• It can take up to 2 months
and 3-5 calls to get a
meeting with a prospect
• Need to educate the
prospect
• What they initially say they
are interested in is usually
not the real issue
• “We make 10% on every new
insurance policy”
• “I need traffic in my new store”
• “We want to reach pregnant
mothers”
• We need to be in front of baby
boomers when they are feeling
their stiff joints”
• “We aren’t getting people to our
car lot when they live 5-minutes
away”
• “We’re not sure what to do”
15
You want money for what?
Marketing and Sales Strategies
Marketing Strategies
• Positioning the program
• Ensuring equitable access to
opportunities
• Promotional collateral
• Training / leveraging staff
• Building the brand and your
credibility
• Selling the “experience”
• Early success stories
Sales Strategies
• Choose your prospects
wisely
• Get a referral or call high in
the organization
• Have a good reason for
calling
• Show you are prepared
• Listen
17
Key Lessons Learned From the
Trenches
• Soliciting sponsors takes time
• Need to address concerns:
– Staff, Senior Management, Council
– Public
• Education is critical
• Need to address the barriers
• Focus on “fit”
• You need to have conversations with prospects
• Be ready for customization
18
questions?
where to reach me
Bernie Colterman: berniecolterman@cepsm.ca
Blog: www.berniecolterman.ca
Tel: 613.230-6424 ext.224
Websites: CEPSM.ca
20

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Sponsor municipal sponsorship_lessonsfromthetrenches_june-2015

  • 2. what we do Strategic Marketing Planning Sponsorship Valuations & Strategies Revenue Development Social Marketing Partnership Marketing Centre of Excellence for Public Sector Marketing Social Media / Digital Marketing
  • 3. Some of our Municipal Clients • City of Barrie • City of Burlington • City of Coquitlam • City of Hamilton • City of Kitchener • City of Leduc • City of London • City of Ottawa • City of Red Deer • City of Vaughan • Town of Beaumont • Town of Milton • Town of Newmarket • Township of King 3
  • 4. Plan Now to Attend! 4 5th Annual Municipal Forum on Sponsorship Friday, November 6, 2015 The Grand Hotel and Suites Toronto, ON http://www.sponsorship.ca/mu nicipalities.html
  • 5. 5 Real Life Municipal Challenges 1. Perceptions about Sponsorship 2. Municipal culture 3. Determining the value of opportunities 4. Resources 5. Making contact and selling the opportunity 5
  • 6. 1. 5 (Mis)Perceptions About Sponsorship You Need to Change The Reality • “Companies are lined up to give us money” • “Sponsorships are the same as donations” • “Sponsors will dictate how we do things” • “The City is “selling out” ______ • “Working with the municipality could have a negative impact ” 6
  • 7. Perception-Changing Strategies 1. Education 2. Policy 3. Communication 4. Branding and Positioning 5. Actions 7
  • 8. 2. Municipal Culture The Reality • Public sector orgs. are not entrepreneurial by nature • Varying degrees of expertise in sponsorship • Varying degree of motivation to work with sponsors • Concern over impact of operating budgets • Slow approval processes 8
  • 9. How to build a culture that supports your sponsorship efforts • Top-down support • Enabling policy • Funds NOT used to replace operating budget • Percentage of funds allocated towards program/facility budget • Involve staff members in the sponsor recruitment process • Performance reviews based on results • Communicate success stories 9
  • 10. 3. Determining the Value of Sponsorship Opportunities The Reality • Most municipalities play the “guessing” game • Most municipalities don’t have the metrics to conduct a valuation • Most companies don’t know how to assess value either 10
  • 11. What is an Asset? Any program, property or specific benefit that can be leveraged through a sponsorship. Every “touch point” with a customer. Broader Assets (or Properties) • Facility Naming Rights • Programs / Services / Events Individual Assets (Potential Benefits) • Web site • Publications • Signage / advertising • Distribution opportunities 11
  • 12. Steps to Value Measurement 1. Need to develop exposure metrics and reporting systems 2. Need consistent language 3. Need to do a better job at branding and positioning 12 Tangible Value Based on quantitative measurement such as target audience reach and impact (impressions). Tangible values establish baselines Intangible Value Based on qualitative or associative Benefits The Reality: “Value is not the same as pricing”
  • 13. 4. Resources The Reality • It takes longer and costs more than you think • You need to market the program • Company decisions take 3-12 months • You need a servicing strategy 13
  • 14. Resourcing Considerations Three Core Functions • Selling (talking to companies) • Marketing / Servicing (promotion, metrics and delivering benefits) • Support (providing admin. support) 14
  • 15. 5. Making Contact and Selling the Opportunity The Reality • It can take up to 2 months and 3-5 calls to get a meeting with a prospect • Need to educate the prospect • What they initially say they are interested in is usually not the real issue • “We make 10% on every new insurance policy” • “I need traffic in my new store” • “We want to reach pregnant mothers” • We need to be in front of baby boomers when they are feeling their stiff joints” • “We aren’t getting people to our car lot when they live 5-minutes away” • “We’re not sure what to do” 15
  • 16. You want money for what?
  • 17. Marketing and Sales Strategies Marketing Strategies • Positioning the program • Ensuring equitable access to opportunities • Promotional collateral • Training / leveraging staff • Building the brand and your credibility • Selling the “experience” • Early success stories Sales Strategies • Choose your prospects wisely • Get a referral or call high in the organization • Have a good reason for calling • Show you are prepared • Listen 17
  • 18. Key Lessons Learned From the Trenches • Soliciting sponsors takes time • Need to address concerns: – Staff, Senior Management, Council – Public • Education is critical • Need to address the barriers • Focus on “fit” • You need to have conversations with prospects • Be ready for customization 18
  • 20. where to reach me Bernie Colterman: berniecolterman@cepsm.ca Blog: www.berniecolterman.ca Tel: 613.230-6424 ext.224 Websites: CEPSM.ca 20