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What Every CMO Needs To Know About Delivering A Better Customer Experience

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As marketers put more investment in digital tools and in delivering a better customer experience, the importance of gaining a deeper understanding of the customer will only grow. In this webinar, Nick Stein, SVP of Marketing at Vision Critical, will explain how successful marketers are prioritizing customer intelligence—and what this means
for your brand.

Published in: Marketing
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What Every CMO Needs To Know About Delivering A Better Customer Experience

  1. 1. Nick Stein SVP, Marketing Vision Critical @stein_nick
  2. 2. There is no shortage of customer data CRM transactional data NPS and CSAT tracking studies and surveys Customer support ticketing systems Call center data Social media monitoring
  3. 3. 12
  4. 4. Discover how Vision Critical improves customer experience. Questions to consider: 1. What is your current customer intelligence strategy? 2. How are you engaging with your customers today? 3. What are your current sources of customer data? 4. What key business challenges are you facing?Nick Stein SVP, Marketing Vision Critical @stein_nick
  5. 5. Your next step… Nick Stein SVP, Marketing Vision Critical @stein_nick Download our ebook: www.visioncritical.com/resources

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