1. Product Owner – Learn to say 'No'!
Annu Augustine
17 February 2012
2. Impact of the word ‘No’
Command and control
Adult to adult conversations
3. Plan of action
• Listen first and acknowledge the feature request
• Understand the context of the request
• Show lack of connection with the strategy and roadmap
4. Maybe we can add it....
• Let's explore
• What if?