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© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
How to Get from Zero to Hundreds of
AWS-Certified Engineers
N o v e m b e r 2 7 , 2 0 1 7
AWS re:INVENT
ENT210
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Proven enterprise success in the cloud
System
Integrator
Energy
Sector
1996 1998 2000 2017
Personal career timeline
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Migrating is a solved technical challenge
AWS Server
Migration Service
AWS Database
Migration Service
Amazon S3
Transfer Acceleration
VMware Cloud
on AWS
AWS
Snowball
AWS
Snowmobile
AWS
Direct Connect
Amazon
Kinesis Firehose
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
The humans affected by migration
F e a r a n d a m b i g u i t y f o r
m a n a g e m e n t a n d s t a f f
R e s i s t a n c e i s n a t u r a l
M i g r a t i o n d e c i s i o n s
i m p a c t c a r e e r s
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
The choice
Hire New Train Existing
O R
L e s s e x p e n s i v e
S c a l a b l e
F a s t e r
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
But training is the tip of the iceberg
W e n e e d a h o l i s t i c a p p r o a c h
TRAINING
M O T I V A T I O N
Autonomy
Mastery
Purpose
M O T I V A T I O N
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
My personal story
A n d o u r 1 2 - s t e p , h o l i s t i c a p p r o a c h
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
This is happening!
Step 1 Acceptance
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 1 AcceptanceMorale/Performance
Remember the change curve
D e n i a l
F r u s t r a t i o n
D e p r e s s i o n
E x p e r i m e n t
( w i t h t h e
n e w w a y )
A c c e p t a n c e
S t r a t e g i e s
C r e a t e A l i g n m e n t
O v e r C o m m u n i c a t e
S p a r k M o t i v a t i o n
D e v e l o p C a p a c i t y
Time
S h a r e K n o w l e d g e
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS technical essentials course
Step 2 Training
A b r o a d p e r s p e c t i v e o n o u r f o u n d a t i o n s
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
“There is no compression algorithm
for experience”
Step 3 Safe hands-on time
Andy Jassy
AWS CEO
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
Wait, what’s a 2 pizza team?
“If you can’t feed a team with two
pizzas, the team is too large.”
– Jeff Bezos
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
Pr oduct Manag er
“ S w i s s A r m y K n i f e ” i n i t i a l l y t a k i n g o n
a l l f u n c t i o n s o f t h e C l o u d B u s i n e s s
O f f i c e ( C B O ) . W o r k s d i r e c t l y w i t h t h e
b u s i n e s s a n d / o r d e v e l o p m e n t t e a m s t o
g e n e r a t e a n d p r i o r i t i z e b a c k l o g o f
w h a t c l o u d s e r v i c e s n e e d t o b e
d e l i v e r e d t o s u p p o r t f i r s t - m o v e r
a p p l i c a t i o n s
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
Lead Architect
A c c o u n t a b l e f o r o v e r a l l c l o u d
t e c h n i c a l a r c h i t e c t u r e ; p a r t n e r s w i t h
P r o d u c t M a n a g e r t o t r a n s l a t e c u s t o m e r
r e q u i r e m e n t s i n t o t e c h n i c a l
d e l i v e r a b l e s ; e s t a b l i s h e s t e c h n i c a l
d i r e c t i o n ; d o e s t e c h n i c a l d e l i v e r y a s
w e l l .
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
Leadership
Infr astr uctur e E ng ineer s
P r o v i d e i n t e g r a t i o n s w i t h c o r p o r a t e
d a t a c e n t r e s , s h a r e d c l o u d
i n f r a s t r u c t u r e s e r v i c e s , W o r k s o n
e n g i n e e r i n g a n d c o n t i n u o u s
i m p r o v e m e n t o f i n f r a s t r u c t u r e s t a c k s ,
t e m p l a t e s , i m a g e s , a n d o t h e r
a r t i f a c t s .
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
LeadershipInfrastructure
S ecur ity E ng ineer s
P r o v i d e s t a n d a r d i z e d o f f e r i n g s t o
f a c i l i t a t e o n g o i n g s e c u r i t y a n d
c o m p l i a n c e w i t h i n a p p l i c a t i o n s t a c k s
a n d t h e c l o u d e n v i r o n m e n t o v e r a l l ;
i n t e g r a t e s s e c u r i t y s t a n d a r d s a n d
c o n t r o l s p r o d u c t s a n d o f f e r i n g s .
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
LeadershipInfrastructure Security
Oper ations E ng ineer s
P r o v i d e o u t c o m e s t o f a c i l i t a t e t h e
s u c c e s s f u l d e p l o y m e n t o f a p p l i c a t i o n s
o n i n f r a s t r u c t u r e s t a c k s ; a r t i f a c t / c o d e
r e p o s i t o r i e s , u p g r a d e s , p a t c h i n g . A l s o
r e s p o n s i b l e f o r o p e r a t i o n a l h e a l t h :
m e t r i c s , l o g g i n g , a l e r t i n g , i n v e n t o r y ,
c a p a c i t y , a n d b i l l i n g / t a g m a n a g e m e n t .
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
LeadershipInfrastructure Security
Operations
Application E ng ineers
R e p r e s e n t a t i v e s o f t h e f i r s t - m o v e r
a p p l i c a t i o n t e a m s . W o r k c l o s e l y w i t h
t h e T i g e r T e a m t o p r o v i d e t h e v o i c e o f
t h e c u s t o m e r a s c l o u d s e r v i c e s a r e
b e i n g d e v e l o p e d .
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 4 Two-pizza team
A c h i e v e s p e e d a n d a g i l i t y
w i t h t w o - p i z z a t e a m s , w h i l e r e t a i n i n g
r e p o r t i n g s t r u c t u r e s
T e a m s o f 8 t o 1 0
Applications
Infrastructure
Leadership
Security
Operations
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 5 Bring in experts
P a i r p r o g r a m w i t h p a r t n e r
A i m f o r s e l f - s u f f i c i e n c y
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 6 Make it real
Amazon Machine image
C r e a t e
t w o - p i z z a
t e a m
B u i l d y o u r p r o d u c t
S u p p o r t
y o u r
p r o d u c t
Ship something important, but not critical
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
T e a m s o f 8 t o 1 0
Applications
Infrastructure
Leadership
Security
Operations
New teams combi ne
experts and novi ces
Step 7 Scale the learning by splitting teams
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 8 Certification
A s s o c i a t e
Start down the path to certification
S p e c i a l t y
P r o f e s s i o n a l
T r a i n t o s u i t y o u r l e a r n i n g s t y l e :
Classroom Online
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
10%
Critical mass: reach 10% certified
A c h i e v e t h e
h a l o e f f e c t
Step 9 Scaling certification and associated leadership
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 10 Recognize and reward expertise—loudly!
Recognize mastery
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 11 Take the challenge yourself
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Step 12 Create a unifying job family portfolio
Transformation
O l d w o r l d t o n e w w o r l d t i t l e s
Technical Program Manager (TPM)
AWS Infrastructure Engineer (IE)
Software Quality Engineer (SQE)
Software Development Engineer (SDE)
Security Engineer
Engineering Manager
E x a m p l e j o b t i t l e s
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Title Only
Training
Hands-on time
Make it real
Certification
Scaling certification
Acceptance
Bring in experts
Recognize and reward
Take the challenge yourself
Two-pizza team
Scale the learning by
splitting teams
Create a unifying job family
portfolio
Start the
process
Organize and plan
KNOWLEDGE STRUCTURESUPPORT
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Thank you!
R e m e m b e r —
“ A l l o f y o u r a s s u m e d
c o n s t r a i n t s a r e d e b a t a b l e . ”
© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Thank you!
jonathanallen02
http://amzn.to/2uPrGzR
H o w t o G e t f r o m Z e r o t o H u n d r e d s o f
A W S - C e r t i f i e d E n g i n e e r s

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ENT210-How to Get from Zero to Hundreds of AWS-Certified Engineers

  • 1. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. How to Get from Zero to Hundreds of AWS-Certified Engineers N o v e m b e r 2 7 , 2 0 1 7 AWS re:INVENT ENT210
  • 2. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Proven enterprise success in the cloud
  • 3. System Integrator Energy Sector 1996 1998 2000 2017 Personal career timeline
  • 4. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Migrating is a solved technical challenge AWS Server Migration Service AWS Database Migration Service Amazon S3 Transfer Acceleration VMware Cloud on AWS AWS Snowball AWS Snowmobile AWS Direct Connect Amazon Kinesis Firehose
  • 5. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. The humans affected by migration F e a r a n d a m b i g u i t y f o r m a n a g e m e n t a n d s t a f f R e s i s t a n c e i s n a t u r a l M i g r a t i o n d e c i s i o n s i m p a c t c a r e e r s
  • 6. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. The choice Hire New Train Existing O R L e s s e x p e n s i v e S c a l a b l e F a s t e r
  • 7. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. But training is the tip of the iceberg W e n e e d a h o l i s t i c a p p r o a c h TRAINING M O T I V A T I O N Autonomy Mastery Purpose M O T I V A T I O N
  • 8. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. My personal story A n d o u r 1 2 - s t e p , h o l i s t i c a p p r o a c h
  • 9. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. This is happening! Step 1 Acceptance
  • 10. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 1 AcceptanceMorale/Performance Remember the change curve D e n i a l F r u s t r a t i o n D e p r e s s i o n E x p e r i m e n t ( w i t h t h e n e w w a y ) A c c e p t a n c e S t r a t e g i e s C r e a t e A l i g n m e n t O v e r C o m m u n i c a t e S p a r k M o t i v a t i o n D e v e l o p C a p a c i t y Time S h a r e K n o w l e d g e
  • 11. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. AWS technical essentials course Step 2 Training A b r o a d p e r s p e c t i v e o n o u r f o u n d a t i o n s
  • 12. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. “There is no compression algorithm for experience” Step 3 Safe hands-on time Andy Jassy AWS CEO
  • 13. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team
  • 14. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team Wait, what’s a 2 pizza team? “If you can’t feed a team with two pizzas, the team is too large.” – Jeff Bezos
  • 15. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team Pr oduct Manag er “ S w i s s A r m y K n i f e ” i n i t i a l l y t a k i n g o n a l l f u n c t i o n s o f t h e C l o u d B u s i n e s s O f f i c e ( C B O ) . W o r k s d i r e c t l y w i t h t h e b u s i n e s s a n d / o r d e v e l o p m e n t t e a m s t o g e n e r a t e a n d p r i o r i t i z e b a c k l o g o f w h a t c l o u d s e r v i c e s n e e d t o b e d e l i v e r e d t o s u p p o r t f i r s t - m o v e r a p p l i c a t i o n s
  • 16. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team Lead Architect A c c o u n t a b l e f o r o v e r a l l c l o u d t e c h n i c a l a r c h i t e c t u r e ; p a r t n e r s w i t h P r o d u c t M a n a g e r t o t r a n s l a t e c u s t o m e r r e q u i r e m e n t s i n t o t e c h n i c a l d e l i v e r a b l e s ; e s t a b l i s h e s t e c h n i c a l d i r e c t i o n ; d o e s t e c h n i c a l d e l i v e r y a s w e l l .
  • 17. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team Leadership Infr astr uctur e E ng ineer s P r o v i d e i n t e g r a t i o n s w i t h c o r p o r a t e d a t a c e n t r e s , s h a r e d c l o u d i n f r a s t r u c t u r e s e r v i c e s , W o r k s o n e n g i n e e r i n g a n d c o n t i n u o u s i m p r o v e m e n t o f i n f r a s t r u c t u r e s t a c k s , t e m p l a t e s , i m a g e s , a n d o t h e r a r t i f a c t s .
  • 18. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team LeadershipInfrastructure S ecur ity E ng ineer s P r o v i d e s t a n d a r d i z e d o f f e r i n g s t o f a c i l i t a t e o n g o i n g s e c u r i t y a n d c o m p l i a n c e w i t h i n a p p l i c a t i o n s t a c k s a n d t h e c l o u d e n v i r o n m e n t o v e r a l l ; i n t e g r a t e s s e c u r i t y s t a n d a r d s a n d c o n t r o l s p r o d u c t s a n d o f f e r i n g s .
  • 19. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team LeadershipInfrastructure Security Oper ations E ng ineer s P r o v i d e o u t c o m e s t o f a c i l i t a t e t h e s u c c e s s f u l d e p l o y m e n t o f a p p l i c a t i o n s o n i n f r a s t r u c t u r e s t a c k s ; a r t i f a c t / c o d e r e p o s i t o r i e s , u p g r a d e s , p a t c h i n g . A l s o r e s p o n s i b l e f o r o p e r a t i o n a l h e a l t h : m e t r i c s , l o g g i n g , a l e r t i n g , i n v e n t o r y , c a p a c i t y , a n d b i l l i n g / t a g m a n a g e m e n t .
  • 20. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team LeadershipInfrastructure Security Operations Application E ng ineers R e p r e s e n t a t i v e s o f t h e f i r s t - m o v e r a p p l i c a t i o n t e a m s . W o r k c l o s e l y w i t h t h e T i g e r T e a m t o p r o v i d e t h e v o i c e o f t h e c u s t o m e r a s c l o u d s e r v i c e s a r e b e i n g d e v e l o p e d .
  • 21. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 4 Two-pizza team A c h i e v e s p e e d a n d a g i l i t y w i t h t w o - p i z z a t e a m s , w h i l e r e t a i n i n g r e p o r t i n g s t r u c t u r e s T e a m s o f 8 t o 1 0 Applications Infrastructure Leadership Security Operations
  • 22. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 5 Bring in experts P a i r p r o g r a m w i t h p a r t n e r A i m f o r s e l f - s u f f i c i e n c y
  • 23. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 6 Make it real Amazon Machine image C r e a t e t w o - p i z z a t e a m B u i l d y o u r p r o d u c t S u p p o r t y o u r p r o d u c t Ship something important, but not critical
  • 24. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. T e a m s o f 8 t o 1 0 Applications Infrastructure Leadership Security Operations New teams combi ne experts and novi ces Step 7 Scale the learning by splitting teams
  • 25. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 8 Certification A s s o c i a t e Start down the path to certification S p e c i a l t y P r o f e s s i o n a l T r a i n t o s u i t y o u r l e a r n i n g s t y l e : Classroom Online
  • 26. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. 10% Critical mass: reach 10% certified A c h i e v e t h e h a l o e f f e c t Step 9 Scaling certification and associated leadership
  • 27. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 10 Recognize and reward expertise—loudly! Recognize mastery
  • 28. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 11 Take the challenge yourself
  • 29. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Step 12 Create a unifying job family portfolio Transformation O l d w o r l d t o n e w w o r l d t i t l e s Technical Program Manager (TPM) AWS Infrastructure Engineer (IE) Software Quality Engineer (SQE) Software Development Engineer (SDE) Security Engineer Engineering Manager E x a m p l e j o b t i t l e s
  • 30. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Title Only Training Hands-on time Make it real Certification Scaling certification Acceptance Bring in experts Recognize and reward Take the challenge yourself Two-pizza team Scale the learning by splitting teams Create a unifying job family portfolio Start the process Organize and plan KNOWLEDGE STRUCTURESUPPORT
  • 31. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Thank you! R e m e m b e r — “ A l l o f y o u r a s s u m e d c o n s t r a i n t s a r e d e b a t a b l e . ”
  • 32. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Thank you! jonathanallen02 http://amzn.to/2uPrGzR H o w t o G e t f r o m Z e r o t o H u n d r e d s o f A W S - C e r t i f i e d E n g i n e e r s