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Ademuyiwa Tijani
From: Muyiwa Tijani [muyiwa.tijani@outlook.com]
Sent: Thursday, April 23, 2015 6:46 PM
To: muyiwatijani@amfacilities.com
Subject: FW: WSP PIP review wk of 16th Dec, 2013
Best Regards,
Ademuyiwa Tijani (MFM)
Mobile: 08027400215
From: Mko.Balogun@WSPGroup.com.ng
To: solomonadeusi@outlook.com; moses.ajaino@outlook.com; muyiwa.tijani@outlook.com; okoeguale.ee@pg.com; maureen.okosodo@oulook.com; sulaimon.ogunshowo@outlook.com;
ezekiel.ekundayo.aweh@citi.com; oghenerume.ebhabha@outlook.com; maureen.okosodo@outlook.com; sulaimon.ogunshowo@outlook.com; doyinsola.akanle@outlook.com;
joy_bere@outlook.com; moshood.lateef@outlook.com; umoh.etukudoh@outlook.com; muyiwa.tijani@outlook.com; kadeboye@outlook.com; enyinnaya.omereonye@outlook.com;
ezekiel.aweh@outlook.com; tayo.shorun@outlook.com; abel.iyoriobhe@outlook.com; shola.ayantoye@outlook.com; ibyusuf02@yahoo.com
Subject: FW: WSP PIP review wk of 16th Dec, 2013
Date: Fri, 20 Dec 2013 17:17:48 +0000
Dear All,
Today I announce to you with happiness that the team in Ibadan through dedication and handwork has achieved the milestone of 92% in our PIP for P&G, this team has shown exemplary character and
dedication, great team spirit and unparalleled commitment to achieve result.
The review was done today and we passed.
Thank you Team P&G thank you all for your support for them especially procurement and finance for their support.
MKO
From: Agiri, Adenike [mailto:agiri.aa@pg.com]
Sent: 20 December 2013 02:28 PM
2
To: Okoeguale, EstherEhianeta; Balogun, Mko; muyiwa.tijani@outlook.com
Cc: Olujimi, Segun; Elbennawy, Mostafa; Oladejo, Olayinka; Konwea, Ezinwanne
Subject: WSP PIP review wk of 16th Dec, 2013
All,
Find below the summary for the last PIP review.
Overall score for the week is 92%.
MEASURE/SCORE Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual
Success measure target
wk of
14th
Oct wk of 21st Oct
wk of 28th
Oct
wk of 4th
Nov
wk of
11th
Nov wk of 18th Nov
wk of
25th
Nov
wk of 2nd
Dec
wk of 9th
Dec wk of 16th Dec
Canteen
# of feedback received 32% 37% 44% 36% 44% 53% 53% 47% 49% 68%
% Favorability (across
sites) 32% 88% 82% 92% 80% 94% 90% 87% 88% 93%
%House keeping score 75% 73% 69% 76% 50% 78% 72% 89% 97% 96%
Cleaning
Maximum # of complaints 1 0 1 Nil Nil Nil Nil 1 Nil 1
% performance rating 78% 32% 78% 76% 80% 87% 91% 92% 95% 100%
Compliance # of compliance issues Nil
Orkin permit
not in place Nil Nil Nil Nil Nil Nil Nil Nil
Implementation
Response time from
issues escalation Nil
1 month-
missing
dustbin in the
toilet and
walkway Nil Nil Nil
Response time to
Alomaja escalation
was poor Nil Nil
Employee
left at the
Airport
The complaint on hard
rice was responded to
by having a white rice -
response time was 2hrs
vs 3hrs target
Escalation time on run out Nil
35 mins food
run out on
Oct 22nd
1 hr food
run out on
31st Oct
30 mins
run out
on 4th
Nov Nil
2 escalations -
Alomaja on 15th
Nov and Night Shift
on 18th Nov (Main
Plant) Nil
50 mins
run out
of food
Dessert
run out on
Wed 11th
Dec
Meat run
out@Alomaja+Rice run
out at the main plant
Ground
Maintenance Maximum # of complaints
No
data Nil Nil Nil Nil Nil Nil Nil Nil Nil
3
% performance rating
No
data 75% 75% 75% 84% 91% 88% 88% 88% 100%
Shuttle
# of feedback received 70% 65% 92% 79% 67% 84% 92% 89% 100% 100%
% Favorability (across
sites) 95% 89% 91% 96% 57% 92% 87% 95% 94% 97%
Pest Control # of escalations Nil Nil 1 Nil Nil Nil Nil 1 Nil Nil
Overall score 46% 38% 46% 54% 46% 62% 77% 69% 77% 92%
Regards
------------------------------------------------------------------------------------------------
Adenike Agiri
:+2347043319242 : agiri.aa@pg.com.
From: Oladejo, Olayinka
Sent: Friday, December 13, 2013 3:10 PM
To: Okoeguale, EstherEhianeta; Balogun, Mko; muyiwa.tijani@outlook.com
Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa
Subject: WSP PIP review wk of 9th Dec
All,
Find below the summary of PIP review for the week.
Overall score at 77%
MEASURE/SCORE Actual Actual Actual Actual Actual Actual Actual Actual Actual
4
Success measure target
wk of 14th
Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov
wk of
11th
Nov wk of 18th Nov
wk of
25th
Nov
wk of 2nd
Dec
wk of 9th
Dec
Canteen
# of feedback received 32% 37% 44% 36% 44% 53% 53% 47% 49%
% Favorability (across sites) 32% 88% 82% 92% 80% 94% 90% 87% 88%
%House keeping score 75% 73% 69% 76% 50% 78% 72% 89% 97%
Cleaning
Maximum # of complaints 1 0 1 Nil Nil Nil Nil 1 Nil
% performance rating 78% 32% 78% 76% 80% 87% 91% 92% 95%
Compliance # of compliance issues Nil
Orkin permit not in
place Nil Nil Nil Nil Nil Nil Nil
Implementation
Response time from issues
escalation Nil
1 month-missing
dustbin in the
toilet and walkway Nil Nil Nil
Response time to
Alomaja escalation
was poor Nil Nil
Employee
left at the
Airport
Escalation time on run out Nil
35 mins food run
out on Oct 22nd
1 hr food run
out on 31st
Oct
30 mins run
out on 4th
Nov Nil
2 escalations -
Alomaja on 15th Nov
and Night Shift on
18th Nov (Main
Plant) Nil
50 mins run
out of food
Dessert
run out on
Wed 11th
Dec
Ground
Maintenance Maximum # of complaints No data Nil Nil Nil Nil Nil Nil Nil Nil
% performance rating No data 75% 75% 75% 84% 91% 88% 88% 88%
Shuttle
# of feedback received 70% 65% 92% 79% 67% 84% 92% 89% 100%
% Favorability (across sites) 95% 89% 91% 96% 57% 92% 87% 95% 94%
Pest Control # of escalations Nil Nil 1 Nil Nil Nil Nil 1 Nil
Overall score 46% 38% 46% 54% 46% 62% 77% 69% 77%
Regards,
Yinka
+234-803-863-6929
+234-704-331-9075
5
CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print,
copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law.
From: Oladejo, Olayinka
Sent: Friday, December 06, 2013 10:25 AM
To: Okoeguale, EstherEhianeta; 'Balogun, Mko'; muyiwa.tijani@outlook.com
Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa
Subject: RE: WSP PIP review wk of 25th Nov
All,
Find below the summary of PIP review for today.
Overall score at 69%
MEASURE/SCORE Actual Actual Actual Actual Actual Actual Actual Actual
Success measure target
wk of 14th
Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov
wk of
11th
Nov wk of 18th Nov
wk of
25th
Nov
wk of 2nd
Dec
Canteen
# of feedback received 32% 37% 44% 36% 44% 53% 53% 47%
% Favorability (across sites) 32% 88% 82% 92% 80% 94% 90% 87%
%House keeping score 75% 73% 69% 76% 50% 78% 72% 89%
Cleaning
Maximum # of complaints 1 0 1 Nil Nil Nil Nil 1
% performance rating 78% 32% 78% 76% 80% 87% 91% 92%
Compliance # of compliance issues Nil
Orkin permit not in
place Nil Nil Nil Nil Nil Nil
Implementation
Response time from issues
escalation Nil
1 month-missing
dustbin in the
toilet and walkway Nil Nil Nil
Response time to
Alomaja escalation
was poor Nil Nil
Escalation time on run out Nil
35 mins food run
out on Oct 22nd
1 hr food run
out on 31st
Oct
30 mins run
out on 4th
Nov Nil
2 escalations -
Alomaja on 15th Nov
and Night Shift on
18th Nov (Main
Plant) Nil
50 mins run
out of food
Ground
Maintenance Maximum # of complaints No data Nil Nil Nil Nil Nil Nil Nil
% performance rating No data 75% 75% 75% 84% 91% 88% 88%
6
Shuttle
# of feedback received 70% 65% 92% 79% 67% 84% 92% 89%
% Favorability (across sites) 95% 89% 91% 96% 57% 92% 87% 95%
Pest Control # of escalations Nil Nil 1 Nil Nil Nil Nil 1
Overall score 46% 38% 46% 54% 46% 62% 77% 69%
Regards,
Yinka
+234-803-863-6929
+234-704-331-9075
CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print,
copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law.
From: Oladejo, Olayinka
Sent: Friday, November 29, 2013 12:26 PM
To: Okoeguale, EstherEhianeta; Balogun, Mko
Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa
Subject: WSP PIP review wk of 25th Nov
All,
Find below the result for wk of 25th
Nov
Overall score at 77%
MEASURE/SCORE Target Actual Actual Actual Actual Actual Actual Actual
Success measure target
wk of
14th
and
21stOct
wk of 14th
Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov
wk of
11th
Nov wk of 18th Nov
wk of
25th
Nov
Canteen
# of feedback received 50% 32% 37% 44% 36% 44% 53% 53%
% Favorability (across sites) 80% 32% 88% 82% 92% 80% 94% 90%
7
%House keeping score 85% 75% 73% 69% 76% 50% 78% 72%
Cleaning
Maximum # of complaints 3 1 0 1 Nil Nil Nil Nil
% performance rating 85% 78% 32% 78% 76% 80% 87% 91%
Compliance # of compliance issues Nil Nil
Orkin permit not in
place Nil Nil Nil Nil Nil
Implementation
Response time from issues
escalation 3 hrs Nil
1 month-missing
dustbin in the
toilet and walkway Nil Nil Nil
Response time to
Alomaja escalation
was poor Nil
Escalation time on run out Nil Nil
35 mins food run
out on Oct 22nd
1 hr food run
out on 31st
Oct
30 mins run
out on 4th
Nov Nil
2 escalations -
Alomaja on 15th Nov
and Night Shift on
18th Nov (Main
Plant) Nil
Ground
Maintenance Maximum # of complaints 3 No data Nil Nil Nil Nil Nil Nil
% performance rating 85% No data 75% 75% 75% 84% 91% 88%
Shuttle
# of feedback received 100% 70% 65% 92% 79% 67% 84% 92%
% Favorability (across sites) 85% 95% 89% 91% 96% 57% 92% 87%
Pest Control # of escalations Nil Nil Nil 1 Nil Nil Nil Nil
Overall score 46% 38% 46% 54% 46% 62% 77%
Regards,
Yinka
+234-803-863-6929
+234-704-331-9075
CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print,
copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law.
8
From: Oladejo, Olayinka
Sent: Friday, November 22, 2013 6:00 PM
To: Tomiwa Fasida; Okoeguale, EstherEhianeta
Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa
Subject: WSP PIP review wk of 18th Nov
All,
Pls find below the PIP result for the current week.
Overall score at 62%
MEASURE/SCORE Target Actual Actual Actual Actual Actual Actual
Success measure target
wk of
14th
and
21stOct
wk of 14th
Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov
wk of
11th
Nov wk of 18th Nov
Canteen
# of feedback received 50% 32% 37% 44% 36% 44% 53%
% Favorability (across sites) 80% 32% 88% 82% 92% 80% 94%
%House keeping score 85% 75% 73% 69% 76% 50% 78%
Cleaning
Maximum # of complaints 3 1 0 1 Nil Nil Nil
% performance rating 85% 78% 32% 78% 76% 80% 87%
Compliance # of compliance issues Nil Nil
Orkin permit not in
place Nil Nil Nil Nil
Implementation
Response time from issues
escalation 3 hrs Nil
1 month-missing
dustbin in the
toilet and walkway Nil Nil Nil
Response time to
Alomaja escalation
was poor
Escalation time on run out Nil Nil
35 mins food run
out on Oct 22nd
1 hr food run
out on 31st
Oct
30 mins run
out on 4th
Nov Nil
2 escalations -
Alomaja on 15th Nov
and Night Shift on
18th Nov (Main
Plant)
Ground
Maintenance Maximum # of complaints 3 No data Nil Nil Nil Nil Nil
% performance rating 85% No data 75% 75% 75% 84% 91%
Shuttle
# of feedback received 100% 70% 65% 92% 79% 67% 84%
% Favorability (across sites) 85% 95% 89% 91% 96% 57% 92%
Pest Control # of escalations Nil Nil Nil 1 Nil Nil Nil
9
Overall score 46% 38% 46% 54% 46% 62%
Regards,
Yinka
+234-803-863-6929
+234-704-331-9075
CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print,
copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law.
From: Oladejo, Olayinka
Sent: Wednesday, November 20, 2013 12:01 PM
To: Oladejo, Olayinka; Tomiwa Fasida; Okoeguale, EstherEhianeta
Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa
Subject: WSP PIP review wk of 11th Nov
All,
Find below the PIP result for last week.
This is pulling from the data shared for last week though it was shared later than required.
Overall score was 46%.
MEASURE/SCORE Target Actual Actual Actual Actual
Success measure target
wk of
14th
and
21stOct
wk of 14th
Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov
wk of
11th
Nov
Canteen
# of feedback received 50% 32% 37% 44% 36% 44%
% Favorability (across sites) 80% 32% 88% 82% 92% 80%
%House keeping score 85% 75% 73% 69% 76% 50%
Cleaning Maximum # of complaints 3 1 0 1 Nil Nil
10
% performance rating 85% 78% 32% 78% 76% 80%
Compliance # of compliance issues Nil Nil
Orkin permit not in
place Nil Nil Nil
Implementation
Response time from issues
escalation 3 hrs Nil
1 month-missing
dustbin in the
toilet and walkway Nil Nil Nil
Escalation time on run out Nil Nil
35 mins food run
out on Oct 22nd
1 hr food run
out on 31st
Oct
30 mins run
out on 4th
Nov Nil
Ground
Maintenance Maximum # of complaints 3 No data Nil Nil Nil Nil
% performance rating 85% No data 75% 75% 75% 84%
Shuttle
# of feedback received 100% 70% 65% 92% 79% 67%
% Favorability (across sites) 85% 95% 89% 91% 96% 57%
Pest Control # of escalations Nil Nil Nil 1 Nil Nil
Overall score 46% 38% 46% 54% 46%
Regards,
Yinka
+234-803-863-6929
+234-704-331-9075
CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print,
copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law.
From: Oladejo, Olayinka
Sent: Wednesday, November 13, 2013 11:46 AM
To: 'Solomon Adeusi'; Okoeguale, EstherEhianeta; Agiri, Adenike
Cc: Balogun, Mko; ibyusuf13@gmail.com; Tomiwa Fasida; ebentee2012@gmail.com
Subject: RE: WSP- In house Retreat.
11
Hello Solomon,
From the request, I see only 3 people out of the team will be out.
I expect that the people on ground should be able to collate and share the reports needed without any issues. It’s about business continuity planning.
Regards,
Yinka
+234-803-863-6929
+234-704-331-9075
CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print,
copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law.
From: Solomon Adeusi [mailto:solomonadeusi@outlook.com]
Sent: Wednesday, November 13, 2013 11:30 AM
To: Oladejo, Olayinka; Okoeguale, EstherEhianeta; Agiri, Adenike
Cc: Balogun, Mko; ibyusuf13@gmail.com; Tomiwa Fasida; ebentee2012@gmail.com
Subject: RE: WSP- In house Retreat.
Dear Yinka,
Trust that you are fine. Your mail below refers.
Please note that it will be very difficult for the team to collate the data required today before heading for Lagos to join other colleagues for the retreat that starts tomorrow.
I will therefore like to crave your indulgence, this time, to allow the submission of the data on Tuesday morning and hold the review meeting on Wednesday.
Please oblige.
Thanks and Regards
12
Solomon Adeusi
Chief Financial Officer
WSP - FMC Nigeria Limited
2nd Floor, Wesley House, 21/22 Marina Lagos.
Mob: +2348095212448
From: oladejo.o@pg.com
To: okoeguale.ee@pg.com; agiri.aa@pg.com
CC: Mko.Balogun@WSPGroup.com.ng; solomonadeusi@outlook.com; ibyusuf13@gmail.com; tomfash@me.com; ebentee2012@gmail.com
Subject: RE: WSP- In house Retreat.
Date: Tue, 12 Nov 2013 15:37:49 +0000
Hello Esther,
Request noted.
However, I need your report to be shared on Friday (before mid day) still so I can update the PIP file and give update to the organization the same day. We can talk of any clarifications on the
results when you are back next wk
Expectation is that there is no gap in services provided.
Regards,
Yinka
+234-803-863-6929
+234-704-331-9075
CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print,
copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law.
From: Okoeguale, EstherEhianeta
Sent: Tuesday, November 12, 2013 1:49 PM
To: Oladejo, Olayinka; Agiri, Adenike
13
Cc: Balogun, Mko; Solomon Adeusi; ibyusuf13@gmail.com; Tomiwa Fasida; ebentee2012@gmail.com
Subject: WSP- In house Retreat.
Importance: High
Ma,
Good day.
As discussed with you yesterday, this is to inform the P&G team officially that we (Taiwo Olatunde, Esther Okoeguale and Tomiwa Fasida) will be out of office from 14th to 16th
November 2013 for an in-house retreat.
Below details show the team to handle issues in our stead as a contingency measure.
As a result, we are requesting that the PIP meeting for this Friday 15th be rescheduled to hold Monday, 18th or Tuesday, 19th November 2013 depending on the convenient
date.
Contingency Plan
• Main Plant (Shuttle, cleaning, canteen) James Olaremoye – 07045801959
• Main plant (Cleaning) Akeem Solanke - 07057410994
• Alomaja, Dr Pepper and Podo WHSE Francis Odoh – 07045795835
• Health Care plant (Canteen and Cleaning) Adetutu Sodeinde- 07046179594
• Canteen supervisor Akinfolarin Bunmi -07046153523
We look forward to your cooperation in this regard and as always, assuring you of our best endeavor.
Regards
Esther Okoeguale
14
Admin & Logistics leader (WSP)
Excellence all the way.....

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mko appraisal

  • 1. 1 Ademuyiwa Tijani From: Muyiwa Tijani [muyiwa.tijani@outlook.com] Sent: Thursday, April 23, 2015 6:46 PM To: muyiwatijani@amfacilities.com Subject: FW: WSP PIP review wk of 16th Dec, 2013 Best Regards, Ademuyiwa Tijani (MFM) Mobile: 08027400215 From: Mko.Balogun@WSPGroup.com.ng To: solomonadeusi@outlook.com; moses.ajaino@outlook.com; muyiwa.tijani@outlook.com; okoeguale.ee@pg.com; maureen.okosodo@oulook.com; sulaimon.ogunshowo@outlook.com; ezekiel.ekundayo.aweh@citi.com; oghenerume.ebhabha@outlook.com; maureen.okosodo@outlook.com; sulaimon.ogunshowo@outlook.com; doyinsola.akanle@outlook.com; joy_bere@outlook.com; moshood.lateef@outlook.com; umoh.etukudoh@outlook.com; muyiwa.tijani@outlook.com; kadeboye@outlook.com; enyinnaya.omereonye@outlook.com; ezekiel.aweh@outlook.com; tayo.shorun@outlook.com; abel.iyoriobhe@outlook.com; shola.ayantoye@outlook.com; ibyusuf02@yahoo.com Subject: FW: WSP PIP review wk of 16th Dec, 2013 Date: Fri, 20 Dec 2013 17:17:48 +0000 Dear All, Today I announce to you with happiness that the team in Ibadan through dedication and handwork has achieved the milestone of 92% in our PIP for P&G, this team has shown exemplary character and dedication, great team spirit and unparalleled commitment to achieve result. The review was done today and we passed. Thank you Team P&G thank you all for your support for them especially procurement and finance for their support. MKO From: Agiri, Adenike [mailto:agiri.aa@pg.com] Sent: 20 December 2013 02:28 PM
  • 2. 2 To: Okoeguale, EstherEhianeta; Balogun, Mko; muyiwa.tijani@outlook.com Cc: Olujimi, Segun; Elbennawy, Mostafa; Oladejo, Olayinka; Konwea, Ezinwanne Subject: WSP PIP review wk of 16th Dec, 2013 All, Find below the summary for the last PIP review. Overall score for the week is 92%. MEASURE/SCORE Actual Actual Actual Actual Actual Actual Actual Actual Actual Actual Success measure target wk of 14th Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov wk of 11th Nov wk of 18th Nov wk of 25th Nov wk of 2nd Dec wk of 9th Dec wk of 16th Dec Canteen # of feedback received 32% 37% 44% 36% 44% 53% 53% 47% 49% 68% % Favorability (across sites) 32% 88% 82% 92% 80% 94% 90% 87% 88% 93% %House keeping score 75% 73% 69% 76% 50% 78% 72% 89% 97% 96% Cleaning Maximum # of complaints 1 0 1 Nil Nil Nil Nil 1 Nil 1 % performance rating 78% 32% 78% 76% 80% 87% 91% 92% 95% 100% Compliance # of compliance issues Nil Orkin permit not in place Nil Nil Nil Nil Nil Nil Nil Nil Implementation Response time from issues escalation Nil 1 month- missing dustbin in the toilet and walkway Nil Nil Nil Response time to Alomaja escalation was poor Nil Nil Employee left at the Airport The complaint on hard rice was responded to by having a white rice - response time was 2hrs vs 3hrs target Escalation time on run out Nil 35 mins food run out on Oct 22nd 1 hr food run out on 31st Oct 30 mins run out on 4th Nov Nil 2 escalations - Alomaja on 15th Nov and Night Shift on 18th Nov (Main Plant) Nil 50 mins run out of food Dessert run out on Wed 11th Dec Meat run out@Alomaja+Rice run out at the main plant Ground Maintenance Maximum # of complaints No data Nil Nil Nil Nil Nil Nil Nil Nil Nil
  • 3. 3 % performance rating No data 75% 75% 75% 84% 91% 88% 88% 88% 100% Shuttle # of feedback received 70% 65% 92% 79% 67% 84% 92% 89% 100% 100% % Favorability (across sites) 95% 89% 91% 96% 57% 92% 87% 95% 94% 97% Pest Control # of escalations Nil Nil 1 Nil Nil Nil Nil 1 Nil Nil Overall score 46% 38% 46% 54% 46% 62% 77% 69% 77% 92% Regards ------------------------------------------------------------------------------------------------ Adenike Agiri :+2347043319242 : agiri.aa@pg.com. From: Oladejo, Olayinka Sent: Friday, December 13, 2013 3:10 PM To: Okoeguale, EstherEhianeta; Balogun, Mko; muyiwa.tijani@outlook.com Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa Subject: WSP PIP review wk of 9th Dec All, Find below the summary of PIP review for the week. Overall score at 77% MEASURE/SCORE Actual Actual Actual Actual Actual Actual Actual Actual Actual
  • 4. 4 Success measure target wk of 14th Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov wk of 11th Nov wk of 18th Nov wk of 25th Nov wk of 2nd Dec wk of 9th Dec Canteen # of feedback received 32% 37% 44% 36% 44% 53% 53% 47% 49% % Favorability (across sites) 32% 88% 82% 92% 80% 94% 90% 87% 88% %House keeping score 75% 73% 69% 76% 50% 78% 72% 89% 97% Cleaning Maximum # of complaints 1 0 1 Nil Nil Nil Nil 1 Nil % performance rating 78% 32% 78% 76% 80% 87% 91% 92% 95% Compliance # of compliance issues Nil Orkin permit not in place Nil Nil Nil Nil Nil Nil Nil Implementation Response time from issues escalation Nil 1 month-missing dustbin in the toilet and walkway Nil Nil Nil Response time to Alomaja escalation was poor Nil Nil Employee left at the Airport Escalation time on run out Nil 35 mins food run out on Oct 22nd 1 hr food run out on 31st Oct 30 mins run out on 4th Nov Nil 2 escalations - Alomaja on 15th Nov and Night Shift on 18th Nov (Main Plant) Nil 50 mins run out of food Dessert run out on Wed 11th Dec Ground Maintenance Maximum # of complaints No data Nil Nil Nil Nil Nil Nil Nil Nil % performance rating No data 75% 75% 75% 84% 91% 88% 88% 88% Shuttle # of feedback received 70% 65% 92% 79% 67% 84% 92% 89% 100% % Favorability (across sites) 95% 89% 91% 96% 57% 92% 87% 95% 94% Pest Control # of escalations Nil Nil 1 Nil Nil Nil Nil 1 Nil Overall score 46% 38% 46% 54% 46% 62% 77% 69% 77% Regards, Yinka +234-803-863-6929 +234-704-331-9075
  • 5. 5 CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law. From: Oladejo, Olayinka Sent: Friday, December 06, 2013 10:25 AM To: Okoeguale, EstherEhianeta; 'Balogun, Mko'; muyiwa.tijani@outlook.com Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa Subject: RE: WSP PIP review wk of 25th Nov All, Find below the summary of PIP review for today. Overall score at 69% MEASURE/SCORE Actual Actual Actual Actual Actual Actual Actual Actual Success measure target wk of 14th Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov wk of 11th Nov wk of 18th Nov wk of 25th Nov wk of 2nd Dec Canteen # of feedback received 32% 37% 44% 36% 44% 53% 53% 47% % Favorability (across sites) 32% 88% 82% 92% 80% 94% 90% 87% %House keeping score 75% 73% 69% 76% 50% 78% 72% 89% Cleaning Maximum # of complaints 1 0 1 Nil Nil Nil Nil 1 % performance rating 78% 32% 78% 76% 80% 87% 91% 92% Compliance # of compliance issues Nil Orkin permit not in place Nil Nil Nil Nil Nil Nil Implementation Response time from issues escalation Nil 1 month-missing dustbin in the toilet and walkway Nil Nil Nil Response time to Alomaja escalation was poor Nil Nil Escalation time on run out Nil 35 mins food run out on Oct 22nd 1 hr food run out on 31st Oct 30 mins run out on 4th Nov Nil 2 escalations - Alomaja on 15th Nov and Night Shift on 18th Nov (Main Plant) Nil 50 mins run out of food Ground Maintenance Maximum # of complaints No data Nil Nil Nil Nil Nil Nil Nil % performance rating No data 75% 75% 75% 84% 91% 88% 88%
  • 6. 6 Shuttle # of feedback received 70% 65% 92% 79% 67% 84% 92% 89% % Favorability (across sites) 95% 89% 91% 96% 57% 92% 87% 95% Pest Control # of escalations Nil Nil 1 Nil Nil Nil Nil 1 Overall score 46% 38% 46% 54% 46% 62% 77% 69% Regards, Yinka +234-803-863-6929 +234-704-331-9075 CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law. From: Oladejo, Olayinka Sent: Friday, November 29, 2013 12:26 PM To: Okoeguale, EstherEhianeta; Balogun, Mko Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa Subject: WSP PIP review wk of 25th Nov All, Find below the result for wk of 25th Nov Overall score at 77% MEASURE/SCORE Target Actual Actual Actual Actual Actual Actual Actual Success measure target wk of 14th and 21stOct wk of 14th Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov wk of 11th Nov wk of 18th Nov wk of 25th Nov Canteen # of feedback received 50% 32% 37% 44% 36% 44% 53% 53% % Favorability (across sites) 80% 32% 88% 82% 92% 80% 94% 90%
  • 7. 7 %House keeping score 85% 75% 73% 69% 76% 50% 78% 72% Cleaning Maximum # of complaints 3 1 0 1 Nil Nil Nil Nil % performance rating 85% 78% 32% 78% 76% 80% 87% 91% Compliance # of compliance issues Nil Nil Orkin permit not in place Nil Nil Nil Nil Nil Implementation Response time from issues escalation 3 hrs Nil 1 month-missing dustbin in the toilet and walkway Nil Nil Nil Response time to Alomaja escalation was poor Nil Escalation time on run out Nil Nil 35 mins food run out on Oct 22nd 1 hr food run out on 31st Oct 30 mins run out on 4th Nov Nil 2 escalations - Alomaja on 15th Nov and Night Shift on 18th Nov (Main Plant) Nil Ground Maintenance Maximum # of complaints 3 No data Nil Nil Nil Nil Nil Nil % performance rating 85% No data 75% 75% 75% 84% 91% 88% Shuttle # of feedback received 100% 70% 65% 92% 79% 67% 84% 92% % Favorability (across sites) 85% 95% 89% 91% 96% 57% 92% 87% Pest Control # of escalations Nil Nil Nil 1 Nil Nil Nil Nil Overall score 46% 38% 46% 54% 46% 62% 77% Regards, Yinka +234-803-863-6929 +234-704-331-9075 CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law.
  • 8. 8 From: Oladejo, Olayinka Sent: Friday, November 22, 2013 6:00 PM To: Tomiwa Fasida; Okoeguale, EstherEhianeta Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa Subject: WSP PIP review wk of 18th Nov All, Pls find below the PIP result for the current week. Overall score at 62% MEASURE/SCORE Target Actual Actual Actual Actual Actual Actual Success measure target wk of 14th and 21stOct wk of 14th Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov wk of 11th Nov wk of 18th Nov Canteen # of feedback received 50% 32% 37% 44% 36% 44% 53% % Favorability (across sites) 80% 32% 88% 82% 92% 80% 94% %House keeping score 85% 75% 73% 69% 76% 50% 78% Cleaning Maximum # of complaints 3 1 0 1 Nil Nil Nil % performance rating 85% 78% 32% 78% 76% 80% 87% Compliance # of compliance issues Nil Nil Orkin permit not in place Nil Nil Nil Nil Implementation Response time from issues escalation 3 hrs Nil 1 month-missing dustbin in the toilet and walkway Nil Nil Nil Response time to Alomaja escalation was poor Escalation time on run out Nil Nil 35 mins food run out on Oct 22nd 1 hr food run out on 31st Oct 30 mins run out on 4th Nov Nil 2 escalations - Alomaja on 15th Nov and Night Shift on 18th Nov (Main Plant) Ground Maintenance Maximum # of complaints 3 No data Nil Nil Nil Nil Nil % performance rating 85% No data 75% 75% 75% 84% 91% Shuttle # of feedback received 100% 70% 65% 92% 79% 67% 84% % Favorability (across sites) 85% 95% 89% 91% 96% 57% 92% Pest Control # of escalations Nil Nil Nil 1 Nil Nil Nil
  • 9. 9 Overall score 46% 38% 46% 54% 46% 62% Regards, Yinka +234-803-863-6929 +234-704-331-9075 CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law. From: Oladejo, Olayinka Sent: Wednesday, November 20, 2013 12:01 PM To: Oladejo, Olayinka; Tomiwa Fasida; Okoeguale, EstherEhianeta Cc: Agiri, Adenike; Olujimi, Segun; Elbennawy, Mostafa Subject: WSP PIP review wk of 11th Nov All, Find below the PIP result for last week. This is pulling from the data shared for last week though it was shared later than required. Overall score was 46%. MEASURE/SCORE Target Actual Actual Actual Actual Success measure target wk of 14th and 21stOct wk of 14th Oct wk of 21st Oct wk of 28th Oct wk of 4th Nov wk of 11th Nov Canteen # of feedback received 50% 32% 37% 44% 36% 44% % Favorability (across sites) 80% 32% 88% 82% 92% 80% %House keeping score 85% 75% 73% 69% 76% 50% Cleaning Maximum # of complaints 3 1 0 1 Nil Nil
  • 10. 10 % performance rating 85% 78% 32% 78% 76% 80% Compliance # of compliance issues Nil Nil Orkin permit not in place Nil Nil Nil Implementation Response time from issues escalation 3 hrs Nil 1 month-missing dustbin in the toilet and walkway Nil Nil Nil Escalation time on run out Nil Nil 35 mins food run out on Oct 22nd 1 hr food run out on 31st Oct 30 mins run out on 4th Nov Nil Ground Maintenance Maximum # of complaints 3 No data Nil Nil Nil Nil % performance rating 85% No data 75% 75% 75% 84% Shuttle # of feedback received 100% 70% 65% 92% 79% 67% % Favorability (across sites) 85% 95% 89% 91% 96% 57% Pest Control # of escalations Nil Nil Nil 1 Nil Nil Overall score 46% 38% 46% 54% 46% Regards, Yinka +234-803-863-6929 +234-704-331-9075 CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law. From: Oladejo, Olayinka Sent: Wednesday, November 13, 2013 11:46 AM To: 'Solomon Adeusi'; Okoeguale, EstherEhianeta; Agiri, Adenike Cc: Balogun, Mko; ibyusuf13@gmail.com; Tomiwa Fasida; ebentee2012@gmail.com Subject: RE: WSP- In house Retreat.
  • 11. 11 Hello Solomon, From the request, I see only 3 people out of the team will be out. I expect that the people on ground should be able to collate and share the reports needed without any issues. It’s about business continuity planning. Regards, Yinka +234-803-863-6929 +234-704-331-9075 CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law. From: Solomon Adeusi [mailto:solomonadeusi@outlook.com] Sent: Wednesday, November 13, 2013 11:30 AM To: Oladejo, Olayinka; Okoeguale, EstherEhianeta; Agiri, Adenike Cc: Balogun, Mko; ibyusuf13@gmail.com; Tomiwa Fasida; ebentee2012@gmail.com Subject: RE: WSP- In house Retreat. Dear Yinka, Trust that you are fine. Your mail below refers. Please note that it will be very difficult for the team to collate the data required today before heading for Lagos to join other colleagues for the retreat that starts tomorrow. I will therefore like to crave your indulgence, this time, to allow the submission of the data on Tuesday morning and hold the review meeting on Wednesday. Please oblige. Thanks and Regards
  • 12. 12 Solomon Adeusi Chief Financial Officer WSP - FMC Nigeria Limited 2nd Floor, Wesley House, 21/22 Marina Lagos. Mob: +2348095212448 From: oladejo.o@pg.com To: okoeguale.ee@pg.com; agiri.aa@pg.com CC: Mko.Balogun@WSPGroup.com.ng; solomonadeusi@outlook.com; ibyusuf13@gmail.com; tomfash@me.com; ebentee2012@gmail.com Subject: RE: WSP- In house Retreat. Date: Tue, 12 Nov 2013 15:37:49 +0000 Hello Esther, Request noted. However, I need your report to be shared on Friday (before mid day) still so I can update the PIP file and give update to the organization the same day. We can talk of any clarifications on the results when you are back next wk Expectation is that there is no gap in services provided. Regards, Yinka +234-803-863-6929 +234-704-331-9075 CONFIDENTIALITY NOTICE - This e-mail transmission, including any documents, files or messages attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, you may not use, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of criminal law. From: Okoeguale, EstherEhianeta Sent: Tuesday, November 12, 2013 1:49 PM To: Oladejo, Olayinka; Agiri, Adenike
  • 13. 13 Cc: Balogun, Mko; Solomon Adeusi; ibyusuf13@gmail.com; Tomiwa Fasida; ebentee2012@gmail.com Subject: WSP- In house Retreat. Importance: High Ma, Good day. As discussed with you yesterday, this is to inform the P&G team officially that we (Taiwo Olatunde, Esther Okoeguale and Tomiwa Fasida) will be out of office from 14th to 16th November 2013 for an in-house retreat. Below details show the team to handle issues in our stead as a contingency measure. As a result, we are requesting that the PIP meeting for this Friday 15th be rescheduled to hold Monday, 18th or Tuesday, 19th November 2013 depending on the convenient date. Contingency Plan • Main Plant (Shuttle, cleaning, canteen) James Olaremoye – 07045801959 • Main plant (Cleaning) Akeem Solanke - 07057410994 • Alomaja, Dr Pepper and Podo WHSE Francis Odoh – 07045795835 • Health Care plant (Canteen and Cleaning) Adetutu Sodeinde- 07046179594 • Canteen supervisor Akinfolarin Bunmi -07046153523 We look forward to your cooperation in this regard and as always, assuring you of our best endeavor. Regards Esther Okoeguale
  • 14. 14 Admin & Logistics leader (WSP) Excellence all the way.....