In this session, Fonny Schenck (EVP PV&H, MD Across Health) and Pim ten Tusscher (Chief Technology Officer) are lifting the veil on some recent and upcoming advanced uses of Navigator365™, the industry’s leading ecosystem for actionable omnichannel insights, planning, execution and impact tracking. Key topics include: • How to “go beyond averages” and compare & contrast subsegments of customers (age, gender, archetype, (sub)specialty,…) -- with just one click! • A sneak peek into some of the new features & functionalities: - advanced benchmarking - advanced time trends - Payer Navigator365™ - Navigator365™Planner and - Tracker integration Watch the recorded webinar and access the full deck on our website: https://bit.ly/3EzgeZo

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Navigator365TM advanced uses
September 16th, 2021

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Question for you…
Did EU biopharma staff satisfaction with their digital investments evolve in
2021 vs 2020? (satisfaction = satisfied + very satisfied)
1. ‘21 satisfaction went up vs ‘20, and ‘20 was higher than ‘19
2. ‘21 satisfaction levels were similar to ‘20
3. ‘21 satisfaction levels were down vs ‘20

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The answer to C19 certainly was/is not “pump up the digital volume”
“Doctors disappointed
in pharma's digital
pandemic efforts”
February 1, 2021

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GREATLY EXAGGERATED!
The new mix will rely more on digital, but the role of F2F/field will remain important
– and personalized approaches will gain traction
Communication preferences:
US endocrinologists (Q3 2021)
Source: Navigator365™ Core Endo US Q3 2021
W
ARNING: GREATLY
EXAGGERATED!

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Chronic pain points for OCE success need to be addressed…
and Across Health can support you!
Source: Maturometer 2021
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
35% 40% 45% 50% 55% 60% 65% 70% 75% 80% 85%
Strong digital/MC team
with board support
Strong vision for
digital transformation
Relative
change
since
2018
Multiyear strategy for
digital transformation
2021 Maturity level (= fully agree + somewhat agree)
Robust process
for channel mix
Staff well-trained in digital
Tracking
Good view of HCP
channel acceptance
Integrated customer Db
across channels

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Navigator365™
An integrated product suite
HCP Insights
OCE Planning
Campaign impact tracking
1
2
3
Show me Navigator365™ Core

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Navigator365™ Core
HCP actionable insights
Up to 200 pages of highly
actionable insights in PDF
and PPT format
Individual specialty and
market level
But there is
much more
to Navigator365™!

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Get the most out of your Navigator365™
subscription
Introducing new features and offerings
&

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The Navigator365™ PowerTools
Making the data come alive
Combine data from
multiple specialties
and/or markets
Gain 3rd-party
media insights
Compare between
countries and/or
specialties
Assess your position
versus the
competition
Filter on
demographics &
patient types
View trends and
changes over time
Show me Navigator365™ Core

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NEW: Segmentation
Truly dive into the data
Filter any data within
your subscription based
on demographics and/or
patient conditions

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NEW: Segmentation
Filter based on % of HCP time spent on patient condition
“Oncologists who spend at least X%
of their patient facing time on
breast cancer patients”
Show me Navigator365™ Core

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From averages to segments…to individuals
PLC stage
Journey stage
Execution quality
…
Content quality
ALL HCPs (sub)segments N = 1

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A quick recap
• Benchmarking, Time Trends and Segmentation all part of the Platinum level
• Upgrades from current levels possible
• Planner & Tracker free with any Navigator365™ Core subscription
• For more info, contact your AM, visit our website or send an email to
customercare@a-cross.com

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Want to know more? Visit our website, sign up for our upcoming webinar, or have a
look at the on-demand versions!
1. 2019-2020: Blip or shift? Key trends in the HCP mix Feb. 25th 16h CET
2. The power of marketing & sales collaboration for Omnichannel engagement Mar. 25th 16h CET
3. Omnichannel upskilling: transforming customer-facing teams into OCE experts Apr. 20th 16h CET
4. Measuring ROI in life sciences? Not a black & white story May 11th 16h CET
5. Maturometer 2021 June 24th 16h CET
6. Navigator365™ advanced uses Sep. 16th 16h CET
7. Omnichannel Launch Excellence in the Never Normal Oct. 21st 16h CET
http://www.across.health/2021-webinars

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Thank you!
Watch the recorded webinar and access the full deck here.
Want to have a chat?
Don’t hesitate to contact us!