Cloud computing aenc - final

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Cloud computing aenc - final

  1. 1. Presentation for AENC April 25, 2014
  2. 2. Presenter (c) 2014 American Technology Services, Inc. All Rights Reserved.
  3. 3.  Basic Concepts –What is Cloud Computing?  Trends & the cloud computing paradigm  Applications and realities  Developing your own cloud strategy (c) 2014 American Technology Services, Inc. All Rights Reserved.
  4. 4. Cloud computing (generally speaking) is: Computing resources that are allocated to you as needed, when needed …Like having a virtual data center on demand (c) 2014 American Technology Services, Inc. All Rights Reserved.
  5. 5.  Outsourcing?  Hosted servers?  Hosted applications  SaaS (Software as a service) (c) 2014 American Technology Services, Inc. All Rights Reserved.
  6. 6.  Persistence of instances of a computer versus disposable instances  Pay as you go pricing  Metered access, metered use  Ability to scale up, ability to scale down (c) 2014 American Technology Services, Inc. All Rights Reserved.
  7. 7.  Costs  Expensive to run your own mail server  Expensive to buy and manage your own server of any kind  Need highly reliable systems but don’t have the staff (or money) to make it happen  Ubiquity of cheap Internet access today  Virtualization technologies  Lots of marketing hype (c) 2014 American Technology Services, Inc. All Rights Reserved.
  8. 8.  SaaS = Software-as-a-Service  PaaS = Platform-as-a-Service  IaaS = Infrastructure-as-a-Service (c) 2014 American Technology Services, Inc. All Rights Reserved.
  9. 9. Source: http://blogs.technet.com/b/kevinremde/archive/2011/04/03/saas-paas-and-iaas-oh-my-quot-cloudy-april-quot-part- 3.aspx (c) 2014 American Technology Services, Inc. All Rights Reserved.
  10. 10.  Application setup does not require you to purchase equipment  All software and hardware are “rented” through a monthly fee, or in some cases free  User administrator has control over configuration  Data is stored “in the cloud”  Self-service …but what about integration across applications? (c) 2014 American Technology Services, Inc. All Rights Reserved.
  11. 11.  PaaS and IaaS  Major players: Microsoft Azure, Rackspace, Terremark, IBM Softlayer,Amazon AWS  The shift is away from having servers in your office  Somebody still has to manage it all, though (c) 2014 American Technology Services, Inc. All Rights Reserved.
  12. 12.  Security – where is the data? Who has access to it? What protections are given against disclosure? Where’s my Intellectual Property?  Who backs up the data? Does it get backed up?  Integration – how do I move data from one platform to another?  Reliability –What if it’s down? What if I’m down?  Fall-back plans – How do I move to a different vendor? (c) 2014 American Technology Services, Inc. All Rights Reserved.
  13. 13.  Everything depends on access – get redundant connections  Rethink applications and licensing traditions  IT control questions  Watch out for data integration & security issues  How do you control logins?  Avoid “cloud sprawl” (c) 2014 American Technology Services, Inc. All Rights Reserved.
  14. 14.  It takes time to move large chunks of data over the Internet  Security is only as good as you configure it to be  Authentication and access control are tough issues  Anything in the cloud is inherently slower than having everything in your local network (c) 2014 American Technology Services, Inc. All Rights Reserved.
  15. 15.  April 2011 – AWS Reston down for days  Jan. 2013 – Dropbox down 16 hours  Jan. 2013 – AWS down 49 minutes  Feb. 2013 – Office365 down ~1 hour  Feb. 2013 – MS Azure down ~12 hours  March 2013 – Google Drive down 17 hours  Oct. 2013 – Network Solutions down 4 hrs.  April 2014 – Constant Contact down ~20 hrs. (c) 2014 American Technology Services, Inc. All Rights Reserved.
  16. 16.  Fight for control of the user’s mindshare  Basic functions:  Email  Documents and apps (Word, Excel, etc.)  Phone  Data storage  Entertainment too?  Our focus today: office desktop user (c) 2014 American Technology Services, Inc. All Rights Reserved.
  17. 17.  Add/change/delete users for email @mycompany.com as needed, when needed  Personal: Gmail,Yahoo mail, Hotmail, AOL  Corporate: Office365, AppRiver, Intermedia, ATS, SilverSky, others  Microsoft: Office365  Google: Gmail  Apple: none (c) 2014 American Technology Services, Inc. All Rights Reserved.
  18. 18.  Microsoft – Office365 bundle or InTune  Google – Postini  Apple – none  Others: McAfee, Symantec, MXLogic, MessageLabs, Mimecast (c) 2014 American Technology Services, Inc. All Rights Reserved.
  19. 19.  Microsoft: Sharepoint, OneDrive  Google: Google Apps  Apple: iCloud  Dropbox, Box.net  Citrix ShareFile (c) 2014 American Technology Services, Inc. All Rights Reserved.
  20. 20.  Microsoft: Office365 (Sharepoint)  Google: Google Apps  Apple: iCloud?  Box  Dropbox  Syncplicity (c) 2014 American Technology Services, Inc. All Rights Reserved.
  21. 21.  Microsoft: Lync, Skype  Google: GoogleVoice, Nexus, call from Gmail,Android patents  Apple: iPhone  CorporateVoIP: all the phone companies, plus iCore,Vonage, Pingtone, many others (c) 2014 American Technology Services, Inc. All Rights Reserved.
  22. 22.  MozyPro  Axcient  Mimecast  eVault  JungleDisk  Others (c) 2014 American Technology Services, Inc. All Rights Reserved.
  23. 23.  Cloud manager, cloud broker  Less on-site work, much more remote work  Importance of help desk and remote support (c) 2014 American Technology Services, Inc. All Rights Reserved.
  24. 24.  Users provide their own computer of choice  Everybody works off aWiFi connection  All applications are hosted elsewhere  No capital outlay, entirely mobile and agile  No version upgrades to worry about (c) 2014 American Technology Services, Inc. All Rights Reserved.
  25. 25.  Dominant players are redefining:  How computing services are delivered  Where computing services are delivered  New bundled cloud-based services built on cloud services are solidifying the positions of the dominant players (c) 2014 American Technology Services, Inc. All Rights Reserved.
  26. 26.  CRM functions  Tightly controlled configuration  Very well developed partner community  Robust development environment  Key platform partners solidifying their position (e.g.WorkDay) (c) 2014 American Technology Services, Inc. All Rights Reserved.
  27. 27.  1980’s – Minicomputer products (MEI)  1990’s – Client/Server products (iMIS)  2002 – Hosted products (NetFORUM, I4A)  2007 – Microsoft CRM Products (ProTech)  2013 – Salesforce.com products (Fonteva) (c) 2014 American Technology Services, Inc. All Rights Reserved.
  28. 28.  SaaS human resources information system  Partner network well established  Key integration functions  Salesforce  Resumator  PSA SaaS vendors  Payroll vendors (c) 2014 American Technology Services, Inc. All Rights Reserved.
  29. 29.  Dell Boomi  Jitterbit  Snaplogic  ItDuzzIt (c) 2014 American Technology Services, Inc. All Rights Reserved.
  30. 30. (c) 2014 American Technology Services, Inc. All Rights Reserved.
  31. 31.  How to manage n number of Saas/PaaS/IaaS installations to provide:  Single sign-on  Common user account control  Impact on Microsoft’s dominance in the office network --? (c) 2014 American Technology Services, Inc. All Rights Reserved.
  32. 32. (c) 2014 American Technology Services, Inc. All Rights Reserved.
  33. 33. 1. Define goals and expectations up front 2. Select a strategy for placement of each system function 3. Evaluate options based on: ▪ Importance to the Organization ▪ Maturity of the offerings ▪ Effort to deploy ▪ Effort to maintain ▪ Cost 4. Let it evolve (c) 2014 American Technology Services, Inc. All Rights Reserved.
  34. 34.  Messaging & Calendar  File Server  Website  Accounting System  Authentication  Print Control  Phones  CRM  Listserv  List Manager  Backups  Spam Control  Antivirus  Remote Access (VPN) (c) 2014 American Technology Services, Inc. All Rights Reserved.
  35. 35. Function Placement Maturity Placement Selection Ease of Maintaining Messaging & Calendar SaaS – High Office365 Very Easy File Server SaaS – High Office365 Easy Website IaaS – Low AWS Moderate Printer Control IaaS – Low On-premises Very Easy AMS PaaS - Moderate ATS Moderate (c) 2014 American Technology Services, Inc. All Rights Reserved.
  36. 36. Status Quo – On-site MS Office365 Amazon AWS Hosting Company X Set-up Cost $ - 0 - $15,000 $2,500 $4,000 Annual Cost $3,000 $38,400 $14-22,000 $18-24,000 Ease of Implementation n/a Moderate High Low Impact on Business Operations Low Moderate Low Low Effort to Maintain High Low Moderate Low to Moderate (c) 2014 American Technology Services, Inc. All Rights Reserved.
  37. 37.  Email is usually how companies start  Plan the migration, understand the costs  Add the extra bandwidth  Some obvious benefits:  Cost savings in the long term  Easier to administer, most likely reduced support costs  More reliable, better DR capabilities (c) 2014 American Technology Services, Inc. All Rights Reserved.
  38. 38.  AMS test servers on AWS – use and destroy when done  File Server on MS Azure with Remote Desktop Access  Office365, and it’s free to 501(c)3’s that qualify  Salesforce, and it’s free to 501(c)3’s that qualify (c) 2014 American Technology Services, Inc. All Rights Reserved.
  39. 39.  Mix-and-match  More complicated  Much better tailored services (c) 2014 American Technology Services, Inc. All Rights Reserved.
  40. 40.  Watch for hidden integration issues (e.g. Outlook plugins)  Understand how to get your data back if you need to  Negotiate the contract terms when possible  Your office infrastructure doesn’t go away completely (c) 2014 American Technology Services, Inc. All Rights Reserved.
  41. 41. Contact: Jeff Chandler, President AmericanTechnology Services, Inc. chandler@networkATS.com 703-876-0300 (c) 2014 American Technology Services, Inc. All Rights Reserved.

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