All about BPM Certification


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Introduction to ABPMP:
2 - BPM Certification Program - CBPP
3 - Initiating the CBPP® process
4 - Exams to members and non-members

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  • Hi Filipe, in order to share it with our chapter, it would be much better to have a pdf or PP version of the file (the Flash is not downloadable). Can these files be available on the members zone for download?
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  • The BPM CBOK ® is the “WHAT” of BPM, not the “HOW” or methodology. Before anyone can embark on BPM, they must first know the WHAT, then they will need to learn the HOW of BPM. There are many vendors and consultants out there who can show you HOW to do BPM, but until now, no organization or individual has established the knowledge foundation for the skills and competencies of BPM until ABPMP’s BPM CBOK® Without the WHAT, it is difficult for people to understand the HOW (methodology) of putting it all together into a comprehensive, sustainable whole.
  • Chapter plans to hold an exam This includes sessions to prepare for the exam Beta exam sessions held in 2009 Tampa Chicago Birmingham Phoenix Philadelphia Interest in exam sessions – plans for 2010: Denver New York Regional Conferences Chapter Meetings held to introduce CBPP ® Boston Washington, DC
  • All about BPM Certification

    1. 1. Certified Business Process Professional - CBPP ®
    2. 2. CBPP ® Webcast <ul><li>The purpose of this webcast is: </li></ul><ul><li>To introduce the ABPMP BPM CBOK® </li></ul><ul><li>To introduce the ABPMP Certification Program </li></ul><ul><li>To review the process to apply for the CBPP ® designation </li></ul><ul><li>To discuss the exam process </li></ul><ul><li>Chapter options to offer the exam to members and non-members </li></ul>
    3. 3. Table of Contents <ul><li>What is the biggest problem facing BPM Professionals? </li></ul><ul><li>BPM (Common Body of Knowledge) CBOK® </li></ul><ul><li>CBPP ® Introduction </li></ul><ul><ul><li>What is the CBPP®? </li></ul></ul><ul><ul><li>What Does it Mean? </li></ul></ul><ul><li>BPM CBOK® and CBPP® Roadmap </li></ul><ul><li>Certified Business Process Professional (CBPP®) </li></ul><ul><ul><li>Section 1 – Application Process </li></ul></ul><ul><ul><li>Section 2 – Chapter Events </li></ul></ul><ul><ul><li>Section 3 - Exam Process </li></ul></ul>
    4. 4. What is the Biggest Problem Facing BPM Professionals? <ul><li>Companies or individuals working in BPM face common staffing problems: </li></ul><ul><ul><li>What are the skills and competencies that we (I) must know in order to be a BPM Practitioner? </li></ul></ul><ul><ul><li>How do companies know if a person has the skills and experience needed to lead, plan, or work on BPM based business improvement </li></ul></ul><ul><ul><li>How is competency proven in the BPM world </li></ul></ul><ul><ul><li>How do they gain the confidence needed to let an individual redesign their business </li></ul></ul>
    5. 5. Hit or Miss <ul><li>The simple fact is that past evaluation of BPM practitioners has been a hit or miss proposition – especially for organizations with limited BPM experience </li></ul><ul><li>But many companies don’t know what they don’t know – what is important and why? </li></ul><ul><li>Many claim to be experienced BPM practitioners who are simply NOT </li></ul>
    6. 6. ABPMP Response to This Need ABPMP has developed a comprehensive Common Body of Knowledge (BPM CBOK®) that is the foundation for developing the knowledge and competencies for practicing BPM
    7. 7. BPM CBOK® Knowledge Areas Knowledge Areas Enterprise Process Management Process Management Organization Business Process Management Business Process Management Technologies
    8. 8. Why the BPM CBOK®? <ul><li>The BPM CBOK® enables individuals to first know and understand the WHAT before pursuing the HOW of putting it all together into a comprehensive, sustainable whole. </li></ul><ul><li>Until now, there has been no comprehensive resource espousing the skills and competencies of BPM. </li></ul><ul><li>The BPM CBOK® is now the accepted standard in the USA, Latin America and Europe. It will soon to be the standard in China, Japan and the Middle East. </li></ul>
    9. 9. BPM CBOK® <ul><li>BPM CBOK® released April 2009 & available at: </li></ul><ul><ul><li> </li></ul></ul>
    10. 10. Certified Business Process Professional CBPP®
    11. 11. Introducing the CBPP® <ul><li>The CBPP ® designation is the FIRST and ONLY independent professional examination and certification program in the area of BPM and is the globally accepted certification for BPM professionals </li></ul><ul><li>The examination questions are organized around the knowledge areas covered in ABPMP’s Business Process Management Common Body of Knowledge (BPM CBOK®) and sets the standard by which individuals demonstrate their competency and professionalism in the knowledge areas of this field </li></ul>
    12. 12. Certified Business Process Management Professional (CBPP ® ) <ul><li>The CBPP test was developed by a team of top BPM professionals through a year of work </li></ul><ul><li>The CBPP test went through a beta testing program last spring </li></ul><ul><li>It has been psychometrically evaluated and is recognized as a professional exam that meets international testing standards (similar to APICS, PMI and IIBA certifications) </li></ul><ul><li>Over 100 people across the world are now CBPP certified </li></ul>
    13. 13. What Does the CBPP ® Mean ? <ul><li>BPM Certification means that an individual has: </li></ul><ul><ul><li>Achieved appropriate professional experience and/or education; </li></ul></ul><ul><ul><li>Passed a rigorous examination; </li></ul></ul><ul><ul><li>Agreed to abide by a professional code of conduct; </li></ul></ul><ul><ul><li>Committed to maintaining an active credential through meeting continuing professional development requirements. </li></ul></ul>
    14. 14. Recertification <ul><li>Recertification required every 3 years </li></ul><ul><ul><li>60 hours of continuing professional education activities required </li></ul></ul><ul><ul><li>Or retake exam </li></ul></ul><ul><li>Some example activities </li></ul><ul><ul><li>Courses, Training, Seminars </li></ul></ul><ul><ul><li>Professional association events </li></ul></ul><ul><ul><li>Writing, Presenting, Teaching </li></ul></ul>
    15. 15. CBPP ® Schedule <ul><li>Launched January 2010 worldwide in English </li></ul><ul><li>Launched April 2010: German, Portuguese </li></ul><ul><li>Tentative Q3’10: French, Spanish </li></ul><ul><li>Tentative Q4’10: Japanese, Chinese </li></ul><ul><li>Arabic – Contact VP, Chapter Services </li></ul>
    16. 16. CBPP ® Levels of Certification <ul><li>Current Exam </li></ul><ul><ul><li>Professional Practitioner with 4 years experience in BPM </li></ul></ul><ul><li>Future Plans for Additional Levels of Certification </li></ul><ul><ul><li>Associate level – 2011 </li></ul></ul><ul><ul><li>Pursue the Senior Level in 2012 </li></ul></ul>
    17. 17. Certified Business Process Professional CBPP ® Application Process
    18. 18. CBPP ® Application Process <ul><li>Candidates interested in Certification </li></ul><ul><ul><li>Review information on Certification online at </li></ul></ul><ul><ul><li>Review options for a chapter event or hosted testing site </li></ul></ul><ul><ul><li>Review qualifications and experience </li></ul></ul><ul><ul><li>Decide to pursue the application process </li></ul></ul>
    19. 19. Experience and Qualifications <ul><li>4 Years </li></ul><ul><ul><li>Process management, Process improvement, or Process transformation experience </li></ul></ul><ul><ul><li>Documented experience and qualifications </li></ul></ul><ul><ul><li>References </li></ul></ul><ul><li>Education </li></ul><ul><ul><li>Undergraduate degree – no additional credit </li></ul></ul><ul><ul><li>Graduate degree, 6 months credit </li></ul></ul><ul><li>Other Professional Certification, e.g., CPIM, PMP, CBAP </li></ul><ul><ul><li>6 months credit </li></ul></ul>
    20. 20. CBPP ® Application Costs <ul><li>Candidate applies for Certification </li></ul><ul><ul><li>Application form is online at </li></ul></ul><ul><ul><li>Submit the application and pay online </li></ul></ul><ul><ul><li>Pay application fee $75 - online </li></ul></ul><ul><ul><li>Pricing for the exam incents chapter membership – </li></ul></ul><ul><ul><ul><li>$400 Member </li></ul></ul></ul><ul><ul><ul><li>$550 non – member </li></ul></ul></ul>
    21. 21. CBPP ® Application Process <ul><li>Candidate applies </li></ul><ul><ul><li>ABPMP Committee will review the application </li></ul></ul><ul><ul><li>Consider the background and qualifications </li></ul></ul><ul><ul><li>Notify participant of outcome </li></ul></ul><ul><ul><li>Yes – send link to register and pay for the exam on ABPMP testing site </li></ul></ul><ul><ul><li>No – send denial letter </li></ul></ul>
    22. 22. Certified Business Process Professional CBPP ® Chapter Event
    23. 23. CBPP ® Chapter Events in US <ul><li>Exam Events are primarily Chapter driven </li></ul><ul><li>Chapter can select to offer exam on set date </li></ul><ul><ul><li>This includes sessions to prepare for the exam </li></ul></ul><ul><li>Provides opportunity for chapter growth </li></ul><ul><li>Market an event – select the date – Applicants link to the event information </li></ul>
    24. 24. CBPP ® Exam Process
    25. 25. CBPP ® Exam Scoring Process <ul><li>Exam is 140 questions – not all scored - Some are ongoing beta questions </li></ul><ul><li>Individuals get 3 hours to complete </li></ul><ul><li>For those passing: </li></ul><ul><ul><ul><li>Formal Certificate is issued at Chapter events </li></ul></ul></ul><ul><li>One retake is available if someone does not pass the first time </li></ul>
    26. 26. CBPP ® Chapter Exam Process <ul><li>Chapter officer trained as the proctor for the exam </li></ul><ul><li>Exam is offered at CBT classroom location or university setting with PCs </li></ul><ul><li>Chapter downloads the applicant roster and manages the exam online </li></ul>
    27. 27. CBPP ® Candidate Exam Process <ul><li>Candidate registers online at website </li></ul><ul><li>Candidate receives confirm number </li></ul><ul><li>Confirm number is used on event day to launch the exam </li></ul><ul><li>Candidate agrees to Code of Ethics as part of the logon/ launch process </li></ul><ul><li>Candidate receives online feedback </li></ul><ul><li>Pass / Fail by topic and overall </li></ul>
    28. 28. CBPP ® Hosted Exam Process <ul><li>Another option is take the exam at a Hosted testing facility </li></ul><ul><li>Option is available at many locations without a local chapter </li></ul><ul><ul><ul><li>Locations listed on </li></ul></ul></ul><ul><ul><li>Certificate is mailed to successful candidate </li></ul></ul>
    29. 29. Upcoming Webcasts <ul><li>June: </li></ul><ul><ul><li>Introduction to BPM Certification available On Demand </li></ul></ul><ul><li>July: </li></ul><ul><ul><li>A walk through of CBPP® Blueprint exam topics </li></ul></ul><ul><li>August: </li></ul><ul><ul><li>Additional Resources available for CBPP® Exam preparation </li></ul></ul>
    30. 30. Additional Information Available At:
    31. 31. Additional Information on ABPMP What is the Association of Business Process Management Professionals?
    32. 32. What is the ABPMP? <ul><li>The Association of Business Process Management Professionals is a non-profit , vendor independent professional organization dedicated to the advancement of business process management concepts and its practices. </li></ul><ul><li>ABPMP is practitioner-oriented and practitioner-led . </li></ul>
    33. 33. Our Vision* <ul><li>ABPMP will lead the development of BPM as a mainstream discipline </li></ul><ul><li>ABPMP will be the global center for the community of practice in Business Process Management </li></ul><ul><li>ABPMP will be the professional society for business process management professionals </li></ul><ul><li>ABPMP will be the recognized authority for certifying BPM practitioners </li></ul><ul><li>ABPMP will recognize, acknowledge and honor those who make outstanding contributions to our discipline </li></ul>
    34. 34. Our Mission* <ul><li>The mission of ABPMP is: </li></ul><ul><ul><li>to engage in activities that advance the practice of business process management, </li></ul></ul><ul><ul><li>to promote and evolve a Common Body of Knowledge in this field </li></ul></ul><ul><ul><li>to foster the development and advancement of the skills and competencies of the professionals who work in this discipline </li></ul></ul><ul><ul><li>to validate the professional qualifications and certify BPM practitioners </li></ul></ul>
    35. 35. ABPMP Products and Services <ul><ul><li>Common Body Of Knowledge (BPM CBOK®) </li></ul></ul><ul><ul><li>Certified Business Process Professional (CBPP®) Certification </li></ul></ul><ul><ul><li>Educational products based CBOK® </li></ul></ul><ul><ul><li>National, Regional and Chapter educational Conferences & Programs </li></ul></ul><ul><ul><li>Worldwide Practitioner Network and Community of Practice </li></ul></ul>