2. What We Offer
On Point Protection Agency, licensed by the State of North Carolina Private Protection
Services Board, is a locally owned & operated security agency. The mission of On Point
Protection Agency is to provide services to commercial, industrial, residential and retail
businesses in the Wake County area. Through the use of current technology and trained
professional officers, On Point Protection far exceeds the services that the industry provides.
National & Regional security companies exist to be highly profitable. Unfortunately, this
results in inadequate service to it’s clients. The larger the corporation, the further they are from
understanding and responding to the concerns of local clients. They also employ undertrained
officers at low rates to maximize profits. This often results in untrained, inexperienced officers
providing services. These companies often have a large turnover, which effects the quality of
services provided.
3. Mission
To
provide
the
community
with
highly
trained, experienced & professional officers
Develop long-term relationships with our business
partners & clients
Achieve safety and security goals through the use of
modern technology and unique approaches to concerns
Develop security plans to address concerns & review
practices
4. Management Team
Organized & Developed by Paul Joseph Latorre Jr. CEO
Paul Latorre has been serving in the Private Security Industry since 2002 were he began
his career working with West-Tek Company Police and Security. He has served with
companies such as SFI (Security Forces Inc.) US Security Associates, Safe Way Company
Police and Security, National Public Protection Agency LLC, Federal Development (VA
Hospital) Mr. Latorre has served now for approximately over 11 years and continues to
serve Chapel Hill Carrboro City Schools. Mr. Latorre is now taking his career to the next
level by serving as an NC PPS Certified Unarmed Guard Instructor for On Point
Protection Agency.
Dennis Rafferty was retained to lead as Director of Operations, Mr Rafferty comes with over
25 years experience as a former Director of Security, State Campus Police Officer & Loss
Prevention & Investigations Manager. His background includes college, hospital, residential
and retail environments. He was also responsible for directing and training officers and has a
Bachelor of Science in Criminal Justice.
5. Professional Officers
Employ professional officers with backgrounds in
security, law enforcement & public relations
Retain officers though competitive wages, advancement
opportunities & flexible scheduling
Utilize on-going training to equip officers with the
knowledge to provide best service possible
Maintain training above the state mandated course
(Currently 16-24 hours in NC)
6. Services Available
Posted Officers – Assigned in areas where security
presence in mandatory at all times
Float Officers – assigned to maintain patrols of larger
areas to ensure safety & compliance
Vehicle Patrols – assigned to maintain periodic checks and
observation of specific areas
Bicycle Patrols – assigned where high visibility and
mobility of assigned areas is needed
7. General Officer Duties
Observe and Report – Document all observations for
communication to Management
Maintain Visibility - For deterrent of safety, security
violations & criminal activity
Respond – To alarms or emergencies requiring
immediate action and calls for service; assist staff or visitors
as needed
Other Duties As Requested
8. Communication
The most important role for proper security practices is
communication. With the use of technology, management
is constantly notified of any issues or concerns through
daily log and incident reports. All information is
maintained & communicated for follow-up action. All
officers are immediately available by radio or cell
communication.
Management is in constant communication with clients
and staff to take immediate action on concerns.
9. Costs
Costs for services are generally not a flat rate fee. The specific
needs of a client cannot be determined by a flat rate fee. The
costs are determined by many factors and are adjusted based on
your specific needs. This fee would be discussed in detail with
potential clients before a decision is made. It is the only way to
provide a service at a fair and competitive rate.
Many agencies have a set rate because they are not flexible in
their services. This is where On Point is unique.
10. Conclusion
On Point Protection Agency is about providing a trained and experienced officer to protect
all assets – property, staff, visitors, customers and reduce liabilities. Most companies offer
untrained officers who have no knowledge or experience when the need arises. On Point
Protection will discuss specific needs with a client and develop an excellent security program
to fit YOUR SPECIFIC NEEDS – not a generalized “one size fits all” approach.
It is our desire to exceed your expectations. We want clients to feel confident that their good
business is our good business. When the need arises, we will ensure safety and security with a
focus on prevention. Our desire is to educate, train and provide the best local service
available. Our desire is not to focus on our agency being profitable at the expense of your
needs.
We guarantee 110 %.
11. Contact Information
On Point Protection Agency, LLC
3801 Wake Forest Road Suite 102
Raleigh, NC 27606
(919) 851-5700
Paul Latorre, President & CEO
(919) 699-0271
Dennis Rafferty, Director of Operations
(919) 717-0455
Email: www.onpointprotectionagency.com
