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Top 5 Findings
    from Burson-Marsteller’s
    Global Social Media
    Check-Up 2012
    #BMGlobalSocial

    #1                       People are talking
                             about the Fortune Global 100… a lot.


                        10,400,132
                         The largest global companies were mentioned a total
                               of 10,400,132 times online in one month.*




                                  5,596,998
                                          of these mentions were on Twitter.*
                                                                                                            *Source: Visible Technologies




    #2                       Video content creation is on the rise.

        While Twitter still remains the most popular platform among
        the Fortune Global 100, by far the largest growth in corporate
                  social media use occurred on YouTube.
          Percentage of Companies with Branded YouTube Channels

                                           2012
                                                                                                             79%
                                           2011
                                                                                            57%

                                           Corporate Channels Average

                 2,024,931
                       views
                                                                                                        1,669
                                                                                                         subscribers


    #3                       Engagement is becoming
                             second nature to companies.



          79%                                                    70%                                        93%
  Engage with other                                 Respond to comments                                 Of Facebook
 users using retweets                                 on their walls and                                 pages are
  and @mentions on                                  timelines on Facebook                              updated weekly
        Twitter



    #4                       Multiple accounts on these platforms
                             allow companies to target audiences
                             by geography, topic or service.
                               Companies now average more accounts
                                 on each platform than ever before.

                          2010           4.2                                                         2010   1.6
                          2011              5.8                                                      2011     2.7
                          2012                               10.1                                    2012                      8.1

                          2010     2.1
                          2011           4.2                                                         2012    2.6
                          2012                               10.4




    #5                       Companies are adapting rapidly
                             to new platforms.
       Google Plus pages for businesses were launched in November,
       and by February 2012, nearly half (48%) of Fortune Global 100
            companies already had a presence on the platform.




                      48%                                                                        25%
              Fortune Global 100                                                        Fortune Global 100
                on Google Plus                                                             on Pinterest
About Burson-Marsteller’s Global Social Media Check-up 2012
The Third Annual Burson-Marsteller Global Social Media Check-up examined the Fortune
Global 100’s use of popular social networking platforms including: Twitter, Facebook, YouTube
and, for the first time, Google Plus and Pinterest. This year, Visible Technologies, the leader in
social media monitoring, analytics, and services for enterprises globally, provided data on
online discussions of Fortune Global 100 companies.

Data was collected in February 2012 based on Fortune Global 100 companies’ social media
activity. Sample size for countries/regions: U.S. = 29 companies, Europe = 45 companies,
Asia-Pacific = 23 companies, Latin America = 3 companies. Comparisons were made to
Burson-Marsteller’s first Global Social Media Check-up 2010, published on February 23, 2010,
and The Second Annual Global Social Media Check-up, published on February 15, 2011. Data
was collected by Burson-Marsteller’s global research team.

For a more in-depth analysis of the study, visit www.bm.com/social

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Global Social Media Infographic Zaheer Nooruddin

  • 1. Top 5 Findings from Burson-Marsteller’s Global Social Media Check-Up 2012 #BMGlobalSocial #1 People are talking about the Fortune Global 100… a lot. 10,400,132 The largest global companies were mentioned a total of 10,400,132 times online in one month.* 5,596,998 of these mentions were on Twitter.* *Source: Visible Technologies #2 Video content creation is on the rise. While Twitter still remains the most popular platform among the Fortune Global 100, by far the largest growth in corporate social media use occurred on YouTube. Percentage of Companies with Branded YouTube Channels 2012 79% 2011 57% Corporate Channels Average 2,024,931 views 1,669 subscribers #3 Engagement is becoming second nature to companies. 79% 70% 93% Engage with other Respond to comments Of Facebook users using retweets on their walls and pages are and @mentions on timelines on Facebook updated weekly Twitter #4 Multiple accounts on these platforms allow companies to target audiences by geography, topic or service. Companies now average more accounts on each platform than ever before. 2010 4.2 2010 1.6 2011 5.8 2011 2.7 2012 10.1 2012 8.1 2010 2.1 2011 4.2 2012 2.6 2012 10.4 #5 Companies are adapting rapidly to new platforms. Google Plus pages for businesses were launched in November, and by February 2012, nearly half (48%) of Fortune Global 100 companies already had a presence on the platform. 48% 25% Fortune Global 100 Fortune Global 100 on Google Plus on Pinterest About Burson-Marsteller’s Global Social Media Check-up 2012 The Third Annual Burson-Marsteller Global Social Media Check-up examined the Fortune Global 100’s use of popular social networking platforms including: Twitter, Facebook, YouTube and, for the first time, Google Plus and Pinterest. This year, Visible Technologies, the leader in social media monitoring, analytics, and services for enterprises globally, provided data on online discussions of Fortune Global 100 companies. Data was collected in February 2012 based on Fortune Global 100 companies’ social media activity. Sample size for countries/regions: U.S. = 29 companies, Europe = 45 companies, Asia-Pacific = 23 companies, Latin America = 3 companies. Comparisons were made to Burson-Marsteller’s first Global Social Media Check-up 2010, published on February 23, 2010, and The Second Annual Global Social Media Check-up, published on February 15, 2011. Data was collected by Burson-Marsteller’s global research team. For a more in-depth analysis of the study, visit www.bm.com/social