YASH’s approach to all engagements, including ECM goes beyond just a project implementation. We take a holistic view of the customer, understand the reasons behind an initiative, and discover how it impacts future business growth. Then we develop and road map a solution that is customized and properly aligned.The result is customer success, the first time and always.

1. ECM Success Story @YASH
Industry The Client
Manufacturing The client is the leader in serving science, enabling the
customers to make the world healthier, cleaner and safer.
Serves over 350,000 customers within pharmaceutical and
biotech companies, hospitals and clinical diagnostic labs,
Geography universities, research institutions and government
agencies, as well as environmental and industrial process
USA control settings.

2. Business Needs
Technology Component
Initially when the client, decided to integrate a content management strategy as part of
IBM WebSphere Portal Server their business initiatives, they envisioned a platform that would map to their current and
future needs. As an organization that has a huge need to store, update and deliver vast up-
Oracle Database
to-date amounts of information, an effective Enterprise Content Management (ECM)
Interwoven 6.5, OpenDeploy strategy was vital. After the Interwoven tool was delivered by another vendor, the client
(DataDeploy) found that their initial vision for the tool was not mapped correctly and user adoption was
unsuccessful.
J2EE based applications
YASH Technologies was brought in as a partner to realign their vision of the tool and
restructure the workflow to provide a clear path for users.
YASH Value Proposition Key Challenges
YASH’s approach to all
A core challenge was bringing organization and a clear workflow for authors of the tool.
engagements, including ECM goes
The authors did not understand what templates they were supposed to use with what
beyond just a project
workflow and ended up creating a process that was not efficient or effective. The client
implementation. We take a holistic
also found that they were missing functionality for emergency updates as well as a process
view of the customer, understand
for expiring content. Other key challenges included:
the reasons behind an initiative,
and discover how it impacts future 20 authors using 21 workflows and 20 templates to update one website
business growth. Then we develop
and road map a solution that is A solution that was not scalable or user-friendly
customized and properly aligned. Internationalization/Localization were not possible in the existing solution
The result is customer success, the
first time and always. The inability to preview JAVA code
Solutions
YASH solved the initial, immediate issues the client faced and also set strategy discussions
for the next level of enhancements such as scalability and upgrades needed to properly
align the tool with future business initiatives. The phase one effort included:
Gap Analysis done to re-channel the content management strategy
Short term and long terms goal set
Code fix done to correct sections not working
One parameterized workflow provided for deployment
LDAP users and group setup for access and authorization
Preview capability provided
Framework set for future phases and implementation
When the tool went live, the client saw successful user adoption and a seamless, effective
workflow for authors.
For More Information:
YASH Technologies
841 Avenue of the Cities, East Moline, IL 61244 Tel: 309-755-0433, Fax: 309-755-3742 Toll Free: 877-369-YASH
(9274) Email: ecm@yash.com Web: www.yash.com
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