Discussions regarding having consistent off-site backup of business data.

1. Remote Data Backup Protection
Saving the data and having immediate access to the data for restoration.
This document Provides insight into putting together the elements needed to provide reasonable
recovery and business continuity for the Small & Medium market and offers cost effective solutions.
CrystaLink Business Technologies recognizes that clients have critical data retention needs. We work
with several hundred clients in supporting various functions of their IT infrastructure and we understand
the type of problems they face.
Failure to retain critical information in a safe, secure and easily recoverable form can have devastating
results. Some of our clients have endured recent hurricane damage and loss of power and network
access. Some organizations are under federal regulations to provide specific levels of protection. We
have all read about companies who have gone out of business because they could not provide business
data restoration after an event occurs. Dozens of statistics have been compiled about business
continuity inaction. Many have lost good customers. Others have closed their doors. A long list of
events can affect your business including hurricanes, tornadoes, floods, fire and more. When these
events occur, business can realize revenue and profit loss, market position, lost productivity, and
customer confidence. You may affect your client’s business as well as your own. If your client is remote
from you, he will not realize nor have empathy with the situation you are experiencing. He will only
know the ill effect your company is having on his business.
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Remote Data Backup Protection

2. Tape backup has been the most popular form of protecting data. However, most realized that it has
inherent drawbacks that become a frequent “gotcha”.
Misplaced, lost and stolen tapes
Damaged media
Inoperable tape units
Failed backups that are discovered when you need the data restored.
Human error and failure to follow procedures
Inconsistent handling & frequency of off-site tapes
Device, media and human cost to perform backups.
CrystaLink has recognized the necessity of having four critical components in place should a business
experience data loss or business disruption.
1. Frequent and reliable backup mechanism that is monitored.
2. Consistent off site retention of the backup in case primary site is damaged or destroyed.
3. Documented plan and resources to assist your company to rebuild your infrastructure.
a. Current equipment and software replacement plan (standby in place if possible)
b. Identify secure location for equipment and (Network and Power in place)
c. Technical support partner to re-enable your Information network
d. Identification of personnel critical to plan and restoration of data
e. Identify one or more locations to house critical personnel
4. Off-site storage of the plan and have an agreement with competent support organization.
CrystaLink Business Technologies provide services that allow our customers a high level of security. A
key component of the service is RemoteByte.com.
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Remote Data Backup Protection

3. Tape, Data Backup is a frequent headache for most organizations. It’s wrought with inherent problems.
It’s not unusual to find a backup failure has occurred days and sometime weeks before being noticed.
Unfortunately, these failures are most recognized when you need to restore lost data.
Data Restores many time become a larger headache because that is when most backup failures are
detected. Misplaced or lost tapes, damaged media, inoperable tape drives and failed backups are all
elements that all too often prevent successful restoration of data.
RemoteByte is the process of moving a copy of data electronically from a server to a secured site where
an electronic storage system provides advantages over traditional tape backup.
A remote backup copy is secured in a certified type 2 datacenter and supports both traditional
file recovery and disaster recovery.
Process is automated and monitored. Human errors are reduced.
Data is encrypted and secured against unauthorized access.
You choose data to backup and frequency.
Tape media or devices are not needed nor missed.
Data compression and deduplication reduces data and allows efficient network transfer.
You have 24 x 7 hour access to all data via internet.
You choose daily, weekly or monthly status reports delivered by email
You save labor, media and tape device cost.
Solving problem- critical components 1 & 2
We will backup your data on our storage servers in a secured, certified Type 2 datacenter that features
dual power, UPS devices, generators, multiple network connections and provide 24 x 7 access allowing
restoration of any lost data. In addition to protecting your data for typical IT failure, you have data
redundancy in case of site loss.
Solving problem- critical components 3 & 4
We offer assistance in developing your plan and provide off-site plan retention with your backup data.
We also will provide Co-Location services agreement for your replacement equipment &software. You
will manage the plan and document changes as they occur. You will also identify alternative facility to
house critical personnel and update the plan as necessary. We will also enter into an agreement with
you to provide technical services and support to execute the plan.
Contact us today for additional information 502-583-9907.
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Remote Data Backup Protection