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Patient Confidentiality Training
William F. Schuch
MHA690: Healthcare Capstone
Dr. David Cole
July 24, 2014
Understanding Patient Confidentiality
• HIPAA, what is it?
• Who should attend HIPAA training?
• How often should training be completed?
• When to report violations
• How to prevent patient information breach
• How does patient information breach affect the
patient?
• What are the ramifications of patient privacy
breach?
HIPAA
• In 1996 HHS established the Health Insurance Portability and
Accountability act
• The act is used to protect the privacy of patient information
• It also allows health information needed to provide and promote
quality care and public health knowledge (hhs.gov, n.d.)
• Purpose of the privacy rule
– Define and limit when patient data can be shared
• If the privacy rule permits or requires (hhs.gov, n.d.)
• Consent by the patient or caregiver (hhs.gov, n.d.)
• Required disclosures
– To the patient when they request access
– To the department of HHS when investigating claim
• Under no other circumstances is patient information to be shared for
any reason unless specified by HIPAA laws
Who is required to understand HIPAA
laws?
• Covered entities
– Providers
• Doctors
• Clinics
• Mental health physicians
• Dentists
• Chiropractors
• Nursing Homes
• Pharmacies
– Health Plan
• Insurance companies
• HMOs
• Company Health plans
• Government
• HCOs
– Administrators
– nursing
– Physicians
– Support services
– Any staff member
associated with the
facility
– All healthcare staff
Frequency of HIPAA training
• All staff members will receive an initial class on
HIPAA rules and regulations upon employment
• Annual training is required for all staff members
– Study guide
– Video presentation
– Quiz
• Each training session will be required to complete
on their anniversary date
Reporting Violations
• If data is breached
– Electronically
– Word of mouth
• If violations are see or heard contact supervisor
• As a part of the Department of Health and Human
Services the Office of Civil Rights can be reached
to report a violation
How to prevent patient information
breach
• Ensure password security
• Log on and off CPU when beginning and ending
usage
• Don’t leave patient information out on counters or
desks
• Annual HIPAA training
• Don’t talk about patient information
How does information breach affect
patients?
• Discrimination
• Stigmatization
• Being shunned from family and friends
• Effect social life
• Workplace complications
Penalties
• According to the Department of Health and Human Services penalties include
– Termination of employment
– Monetary penalties
• $100- $50,000 and up
• Up to $1,500,000 annually
– Criminal penalties
• Knowingly committing penalty I
• $50,000 1 year in jail
• False pretenses
– increase to $100,000
– 5 years in jail
• Intent to sell patient information faces
– $250,000
– 10 years in jail
– (hhs.gov, n.d.)
Conclusion
• Understand HIPAA
• Understand that all personnel are required to
adhere to polices
• Enforce annual training
• Report violation
• Prevent breach of information
• Think about how your actions effect the patient
• Understand penalties
References
• Fox News. (2008). Report: Over 120 UCLA hospital staff saw
celebrity health records. Retrieved
from http://www.foxnews.com/story/0,2933,398784,00.html
• Summary of the HIPAA Privacy Rule. (n.d.). Summary of the
HIPAA Privacy Rule. Retrieved July 25, 2014, from
http://www.hhs.gov/ocr/privacy/hipaa/understanding/summary/
index.html

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Understanding Patient Confidentiality and HIPAA Compliance

  • 1. Patient Confidentiality Training William F. Schuch MHA690: Healthcare Capstone Dr. David Cole July 24, 2014
  • 2. Understanding Patient Confidentiality • HIPAA, what is it? • Who should attend HIPAA training? • How often should training be completed? • When to report violations • How to prevent patient information breach • How does patient information breach affect the patient? • What are the ramifications of patient privacy breach?
  • 3. HIPAA • In 1996 HHS established the Health Insurance Portability and Accountability act • The act is used to protect the privacy of patient information • It also allows health information needed to provide and promote quality care and public health knowledge (hhs.gov, n.d.) • Purpose of the privacy rule – Define and limit when patient data can be shared • If the privacy rule permits or requires (hhs.gov, n.d.) • Consent by the patient or caregiver (hhs.gov, n.d.) • Required disclosures – To the patient when they request access – To the department of HHS when investigating claim • Under no other circumstances is patient information to be shared for any reason unless specified by HIPAA laws
  • 4. Who is required to understand HIPAA laws? • Covered entities – Providers • Doctors • Clinics • Mental health physicians • Dentists • Chiropractors • Nursing Homes • Pharmacies – Health Plan • Insurance companies • HMOs • Company Health plans • Government • HCOs – Administrators – nursing – Physicians – Support services – Any staff member associated with the facility – All healthcare staff
  • 5. Frequency of HIPAA training • All staff members will receive an initial class on HIPAA rules and regulations upon employment • Annual training is required for all staff members – Study guide – Video presentation – Quiz • Each training session will be required to complete on their anniversary date
  • 6. Reporting Violations • If data is breached – Electronically – Word of mouth • If violations are see or heard contact supervisor • As a part of the Department of Health and Human Services the Office of Civil Rights can be reached to report a violation
  • 7. How to prevent patient information breach • Ensure password security • Log on and off CPU when beginning and ending usage • Don’t leave patient information out on counters or desks • Annual HIPAA training • Don’t talk about patient information
  • 8. How does information breach affect patients? • Discrimination • Stigmatization • Being shunned from family and friends • Effect social life • Workplace complications
  • 9. Penalties • According to the Department of Health and Human Services penalties include – Termination of employment – Monetary penalties • $100- $50,000 and up • Up to $1,500,000 annually – Criminal penalties • Knowingly committing penalty I • $50,000 1 year in jail • False pretenses – increase to $100,000 – 5 years in jail • Intent to sell patient information faces – $250,000 – 10 years in jail – (hhs.gov, n.d.)
  • 10. Conclusion • Understand HIPAA • Understand that all personnel are required to adhere to polices • Enforce annual training • Report violation • Prevent breach of information • Think about how your actions effect the patient • Understand penalties
  • 11. References • Fox News. (2008). Report: Over 120 UCLA hospital staff saw celebrity health records. Retrieved from http://www.foxnews.com/story/0,2933,398784,00.html • Summary of the HIPAA Privacy Rule. (n.d.). Summary of the HIPAA Privacy Rule. Retrieved July 25, 2014, from http://www.hhs.gov/ocr/privacy/hipaa/understanding/summary/ index.html