SlideShare a Scribd company logo
1 of 7
Download to read offline
oh, you!
extremely boring examples of manipulations
               in chain shops
         insights and some tips




                         pictures courtesy of no photo polices of
                         chainstores and http://www.flickr.com/commons/
1: Horror Vacui




Fear of empty space, seen for example in baroque architecture, where every possible space is filled with objects
merchandise everywhere
even if things for sell are organized logically
   they are presented in overabundance
    research shows that this way of
presentation lowers the perceived value
 of merchandise = people buying more

but it causes cognitive overload
IDEA: put all that stuff in surprising context
     make your computer shop look cozy like a winter lodge
                  display clothes in refrigerators
     give your bookstore a spacey - edgy filling of sport store
2: together alone




Shoping is a lonely endavour, even when you shop with friends.
strangers in shops don't interact
  labirynthian construction of stores isolates us
              from other adventurers
    staff and security is discrete and does
    everything not to interrupt our trance


        what if it could be changed?
         IDEA: help people meet with games
create a phone app for your store with small challenges that inspire cooperation
        create spaces for people to share opinions on your merchandise
             propose discounts if one item is bought by few people
                           MAKE shopping SOCIAL
3: tight entrances




Security gates and cluttered expositions make shops feel like fortresses
shop displays rarely drag me in
      a large number of cash registers, big
      exposition, arrays of security gates...
shops in a mall do everything to separate
   from each other and compete for
customers attention with visual stimulus

                        less is more
         IDEA: blend with the surrounding
 get read of exhibition display - create the first impression with your shop
                      contents not with the exposition
                       hide doors and security gates
                              redefine borders

More Related Content

Viewers also liked

Chap 11 & 12
Chap 11 & 12Chap 11 & 12
Chap 11 & 12renee629
 
Öğretmenler için Öğretim Tasarımı
Öğretmenler için Öğretim TasarımıÖğretmenler için Öğretim Tasarımı
Öğretmenler için Öğretim TasarımıGökhan Biçer
 
How to Make Cars Smarter: A Step Towards Self-Driving Cars
How to Make Cars Smarter: A Step Towards Self-Driving CarsHow to Make Cars Smarter: A Step Towards Self-Driving Cars
How to Make Cars Smarter: A Step Towards Self-Driving CarsVMware Tanzu
 
Stockland District Centre S
Stockland District Centre SStockland District Centre S
Stockland District Centre SMike Darwich
 
Λέανδρος Παλαμάς
Λέανδρος Παλαμάς Λέανδρος Παλαμάς
Λέανδρος Παλαμάς Fani Rotska
 
Αγγελική Βαρελλά
Αγγελική ΒαρελλάΑγγελική Βαρελλά
Αγγελική ΒαρελλάFani Rotska
 
Η ζωή της Ζωρζ Σαρή
Η ζωή της Ζωρζ Σαρή Η ζωή της Ζωρζ Σαρή
Η ζωή της Ζωρζ Σαρή Fani Rotska
 
Ευγένιος Τριβιζάς
Ευγένιος ΤριβιζάςΕυγένιος Τριβιζάς
Ευγένιος ΤριβιζάςFani Rotska
 

Viewers also liked (10)

Chap 11 & 12
Chap 11 & 12Chap 11 & 12
Chap 11 & 12
 
Öğretmenler için Öğretim Tasarımı
Öğretmenler için Öğretim TasarımıÖğretmenler için Öğretim Tasarımı
Öğretmenler için Öğretim Tasarımı
 
Quiz maker
Quiz makerQuiz maker
Quiz maker
 
SHP Careers 2015
SHP Careers 2015SHP Careers 2015
SHP Careers 2015
 
How to Make Cars Smarter: A Step Towards Self-Driving Cars
How to Make Cars Smarter: A Step Towards Self-Driving CarsHow to Make Cars Smarter: A Step Towards Self-Driving Cars
How to Make Cars Smarter: A Step Towards Self-Driving Cars
 
Stockland District Centre S
Stockland District Centre SStockland District Centre S
Stockland District Centre S
 
Λέανδρος Παλαμάς
Λέανδρος Παλαμάς Λέανδρος Παλαμάς
Λέανδρος Παλαμάς
 
Αγγελική Βαρελλά
Αγγελική ΒαρελλάΑγγελική Βαρελλά
Αγγελική Βαρελλά
 
Η ζωή της Ζωρζ Σαρή
Η ζωή της Ζωρζ Σαρή Η ζωή της Ζωρζ Σαρή
Η ζωή της Ζωρζ Σαρή
 
Ευγένιος Τριβιζάς
Ευγένιος ΤριβιζάςΕυγένιος Τριβιζάς
Ευγένιος Τριβιζάς
 

Similar to Manipulations in Chain Shops: Insights and Tips

Are you paying attention?
Are you paying attention?Are you paying attention?
Are you paying attention?Ingra Maia
 
Observation Lab
Observation LabObservation Lab
Observation LabDan Wood
 
Observation Lab: Store Experiences
Observation Lab: Store ExperiencesObservation Lab: Store Experiences
Observation Lab: Store ExperiencesHaraldZimmer
 
Stanford creativity assignment02-v2
Stanford creativity assignment02-v2Stanford creativity assignment02-v2
Stanford creativity assignment02-v2Joerg Geier
 
Practice 2 Gonzalo Calvo
Practice 2 Gonzalo CalvoPractice 2 Gonzalo Calvo
Practice 2 Gonzalo CalvoGonzaloCR
 
Creativity assignment 02
Creativity assignment 02Creativity assignment 02
Creativity assignment 02jr_dumas
 
Tradelight: A social classifieds site
Tradelight: A social classifieds siteTradelight: A social classifieds site
Tradelight: A social classifieds siteVanessa Chew
 
Are you paying attention?
Are you paying attention?Are you paying attention?
Are you paying attention?Søren Helsted
 
Ruben Gonzalez Sacedon_assignment2_crashoncreativity
Ruben Gonzalez Sacedon_assignment2_crashoncreativityRuben Gonzalez Sacedon_assignment2_crashoncreativity
Ruben Gonzalez Sacedon_assignment2_crashoncreativitygonsacru
 
Observation & Creativity
Observation & CreativityObservation & Creativity
Observation & Creativitydandelion9
 

Similar to Manipulations in Chain Shops: Insights and Tips (16)

Are you paying attention?
Are you paying attention?Are you paying attention?
Are you paying attention?
 
Observation Lab
Observation LabObservation Lab
Observation Lab
 
Observation Lab: Store Experiences
Observation Lab: Store ExperiencesObservation Lab: Store Experiences
Observation Lab: Store Experiences
 
Stanford creativity assignment02-v2
Stanford creativity assignment02-v2Stanford creativity assignment02-v2
Stanford creativity assignment02-v2
 
Attention
AttentionAttention
Attention
 
Practice 2 Gonzalo Calvo
Practice 2 Gonzalo CalvoPractice 2 Gonzalo Calvo
Practice 2 Gonzalo Calvo
 
Lab 2
Lab 2Lab 2
Lab 2
 
Attention
AttentionAttention
Attention
 
Pont Creative
Pont CreativePont Creative
Pont Creative
 
Creativity assignment 02
Creativity assignment 02Creativity assignment 02
Creativity assignment 02
 
Tradelight: A social classifieds site
Tradelight: A social classifieds siteTradelight: A social classifieds site
Tradelight: A social classifieds site
 
Observe
ObserveObserve
Observe
 
Assignment2
Assignment2Assignment2
Assignment2
 
Are you paying attention?
Are you paying attention?Are you paying attention?
Are you paying attention?
 
Ruben Gonzalez Sacedon_assignment2_crashoncreativity
Ruben Gonzalez Sacedon_assignment2_crashoncreativityRuben Gonzalez Sacedon_assignment2_crashoncreativity
Ruben Gonzalez Sacedon_assignment2_crashoncreativity
 
Observation & Creativity
Observation & CreativityObservation & Creativity
Observation & Creativity
 

Manipulations in Chain Shops: Insights and Tips

  • 1. oh, you! extremely boring examples of manipulations in chain shops insights and some tips pictures courtesy of no photo polices of chainstores and http://www.flickr.com/commons/
  • 2. 1: Horror Vacui Fear of empty space, seen for example in baroque architecture, where every possible space is filled with objects
  • 3. merchandise everywhere even if things for sell are organized logically they are presented in overabundance research shows that this way of presentation lowers the perceived value of merchandise = people buying more but it causes cognitive overload IDEA: put all that stuff in surprising context make your computer shop look cozy like a winter lodge display clothes in refrigerators give your bookstore a spacey - edgy filling of sport store
  • 4. 2: together alone Shoping is a lonely endavour, even when you shop with friends.
  • 5. strangers in shops don't interact labirynthian construction of stores isolates us from other adventurers staff and security is discrete and does everything not to interrupt our trance what if it could be changed? IDEA: help people meet with games create a phone app for your store with small challenges that inspire cooperation create spaces for people to share opinions on your merchandise propose discounts if one item is bought by few people MAKE shopping SOCIAL
  • 6. 3: tight entrances Security gates and cluttered expositions make shops feel like fortresses
  • 7. shop displays rarely drag me in a large number of cash registers, big exposition, arrays of security gates... shops in a mall do everything to separate from each other and compete for customers attention with visual stimulus less is more IDEA: blend with the surrounding get read of exhibition display - create the first impression with your shop contents not with the exposition hide doors and security gates redefine borders