Case study on Logistics project for Co-op Retail

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Case study
Induction Highway
The challenge
CRL’s existing induction
programme lacked sufficient
useful information, tools and
structure. The company’s
Learning Development Officers
introduced elements of their
own to bridge the gaps, which
created inconsistencies across
the depots.
The solution
By scrutinising all aspects of
the company, ATT identified
the shortfalls of the original
programme.
In consultation with CRL’s
Learning Development Officers,
ATT developed a range of
exciting and effective modules.
The new induction programme
includes interactive sessions,
team games, video clips with
voiceover, on-the-job training,
quizzes and an induction
workbook.
The results
The programme, which can be
delivered to a group or one-
to-one, is to be translated into
several European languages.
Key facts
Company
Co-op Retail Logistics (CRL)
ATT solution
Training module booklets:
interactive sessions
team games
video clips with voiceover
on-the-job training
quizzes
induction workbook
Spread across eighteen regional distribution centres, Co-
operative Retail Logistics (CRL) is the distribution wing of
the Co-operative Group. CRL specialises in the storage and
distribution of frozen, chilled and ambient produce to 3,200
Co-op stores in the UK.
Retail Logistics
Agency Driver
Handbook
AgencyDriverHandbook
0383 CRL Agency Driver Handbook 1 1
30/3/09 10:09:41
Retail Logistics
Induction
Highway
InductionHighway
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UK
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Co-operative Retail Logistics