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10 DIGITAL
TRENDS
EMERGING
ACROSS ASIA
HEALTHCARE
No.1

              INTERNET OF THINGS




ā€˜Internet of Thingsā€™ or IoT refers to the connection of consumer devices and physical
products to the Internet via key elements such as Near-Field-Communication (NFC)
          payments, embedded sensors and image recognition technology.
t Silve rline
P rojec
In 2012, Singtel, a Singapore
         telecommunications company,
         started an initiative called Project
         Silverline.

         Project Silverline encouraged the
         public to donate old iPhones. A

        t Silve rline
         suite of apps is then installed into

P rojec  these iPhones and passed to
         Singaporean seniors.

         The apps installed are designed to
         keep seniors in touch with loved
         ones, maintain health and overall
         well-being.
No.2

   MOBILE ADVERTISING
 REVENUE WILL CONTINUE
        TO GROW



     ā€œAndroid phones made big gains in overall ad impressions,
but where it really counts ā€” producing revenue for mobile advertisers
         ā€” the iOS platform is still comfortably in the lead.ā€
                       Gigaom.com, 7th Feb 2013
Do como
  ealth care
H
Due to advertising restrictions in
    healthcare, companies have resorted
    to creating useful health-related apps
    for patients and healthcare
    practitioners (HCP).

    In 2012, Japanā€™s telco giant NTT

    como
    DoCoMo partnered with Omron
 Do Healthcare to form DoCoMo


  ealth care
    Healthcare to design, develop and
    provide m-health solutions and
H   services.

    One of the apps developed by DoCoMo
    Healthcare tracks your eating and
    sleeping habits, conducts initial health
    checks and comes with an emergency
    help button!
No.3

           VISUAL SOCIAL MEDIA
            WILL COME TO RISE




ā€œWhen asked what type of posts they enjoy 46% of users said posts with photos,
    28% said basic status updates, 19% preferred jokes/cartoons/memes,
     and 6% prefer links to articles.ā€ ā€“ Social Media Daily, 24th Feb 2013
Made Easy
Health
sy
   lth Made Ea
Hea

                    Infographics makes it
                    easier to spread
                    information across
                    different languages
                    and varying
                    education-level.
sy
   lth Made Ea
Hea

                    ā€¦ and is being shared
                    and discussed across
                    social media with the
                    help of platforms such
                    as Pinterest, Facebook,
                    Tumblr.
No.4

 SOCIAL CONVERSION WILL
BECOME MORE INTEGRATED
   AND MULTI-CHANNEL




Social conversion refers to the number of goals
  achieved via social media channels such as
 Facebook, Instagram, LinkedIn, Tumblr, etc.
Integ rated
S ocial
    Mark   eting
d
      In tegrate
Social eting
   Mark

                     Medical	
 Ā brands	
 Ā 
                     realise	
 Ā that	
 Ā they	
 Ā 
                     need	
 Ā to	
 Ā contribute	
 Ā 
                     relevant	
 Ā content	
 Ā to	
 Ā 
                     social	
 Ā networks.	
 Ā 
d
      In tegrate
Social eting
   Mark

                     Hospitals	
 Ā such	
 Ā as	
 Ā Mount	
 Ā 
                     Elizabeth	
 Ā in	
 Ā Singapore	
 Ā 
                     are	
 Ā using	
 Ā iPhone	
 Ā apps	
 Ā 
                     and	
 Ā Facebook	
 Ā to	
 Ā connect	
 Ā 
                     with	
 Ā poten>al	
 Ā 
                     customers.	
 Ā 
d
      In tegrate
Social eting
   Mark
              This	
 Ā allows	
 Ā them	
 Ā to	
 Ā keep	
 Ā 
              in	
 Ā contact	
 Ā with	
 Ā pa>ents	
 Ā at	
 Ā 
              both	
 Ā local	
 Ā and	
 Ā regional	
 Ā 
              level	
 Ā and	
 Ā then	
 Ā drive	
 Ā traļ¬ƒc	
 Ā 
              to	
 Ā the	
 Ā website	
 Ā for	
 Ā booking	
 Ā 
              appointments.	
 Ā 
No.5

            MORE USER-FRIENDLY
           MOBILE EXPERIENCES FOR
                CONSUMERS




ā€œMake it simple, make it helpful, make it help the user, then teach the users, and it might be a
              success.ā€ ā€“ Why is it important to create a user friendly interface?
In Asia, more
    healthcare
 companies are
adopting the iPad
for presentations
 and detailing to
    healthcare
  practitioners.
Product
presentation
 apps have
   quickly
  evolved.
Animated graphs                       User input can
                                     customise data to
                                      specific needs




                                         Static visuals
                                          are now in
                                             highly
                                          interactive
                  Popup references        multimedia
                                           content.
No.6

            THE RISE OF BIG DATA




  Big data is a collection of data sets so large and complex that it
becomes difficult to process using on-hand database management
         tools or traditional data processing applications.
Recent healthcare developments such as,
wireless health trackers and e-Detailer tracking
tools rely on big data.
Protection of information with
robust security is a key concern of
healthcare companies.
No.7

         MORE PAYMENTS WILL BE
            MADE ON MOBILE




   NFC, short for Near Field Communication, is a short range wireless
   radio-frequency identification (RFID) technology. RFID makes use of
interacting electromagnetic radio fields instead of the typical direct radio
         transmissions used by technologies such as Bluetooth.
The adoption of Near Field
Communications (NFC) Technology
can replace physical information,
value or content with a tap of an
NFC card.
The InfoComm Development Authority of
Singapore has initiated an NFC rollout
plan. So the next time patients purchase
medication, they can use their NFC-
enabled phones to make payment.
No.8

      BRAND JOURNALISM WILL
      BECOME MORE COMMON




ā€œ..make content that make them want to respond back
to you..ā€ā€“ Scott Abel, Econtent Magazine
Following trends from the US, healthcare brands will start
making their presence felt on social media spaces and app
shops especially in the following websites.
Renren,
Sina Weibo,
Qzone and
  Douban
No.9

      VIRTUAL OWNERSHIP WILL
             DOMINATE




This high usage of smart devices has prompted the creation
of digital apps and content for patients and HCPs.
ā€œAlmost 50% of
mobile users in the
APAC region
download a mobile
app each monthā€ ā€“
econsultancy.com
New platforms like
Spotify and Fit Bit
will be making their
way into Asia within
the next 2 years.
No.10

        CLOUD COMPUTING WILL
              TAKE OFF




Cloud computing is the use of computing hardware and
software resources that are delivered as a service over a
network such as the Internet.
HPā€™s Mobile Health (mHealth) Monitoring Solution links
mobile health monitoring devices with cloud computing.
Regular updates of patientā€™s health performance is
transmitted wirelessly to HCPs thereby enabling them to
detect diseases early and effectively treat them.
Reference
ā€¢ā€Æ   http://econsultancy.com/sg/blog/62007-ten-digital-marketing-trends-emerging-across-apac
ā€¢ā€Æ   http://info.singtel.com/personal/silverline/the-silverline-apps
ā€¢ā€Æ   http://www.telecomasia.net/tag/mobile+health
ā€¢ā€Æ   http://www.nttdocomo.co.jp/service/convenience/docomohealthcare/
ā€¢ā€Æ   http://www.mobilevillage.com/mobile-ad-spending-growth-2013-gartner/
ā€¢ā€Æ   http://gigaom.com/2013/02/07/in-q4-android-phones-drove-more-mobile-ad-impressions-than-iphone-for-1st-time-ever/
ā€¢ā€Æ   http://socialnewsdaily.com/9620/visual-revolution-social-media-posts-with-photos-dominate-engagement/
ā€¢ā€Æ   http://futurechallenges.org/local/healthcare-in-nepal-an-infographic/
ā€¢ā€Æ   http://www.straitstimes.com/infographic/story/our-food-story-20121225
ā€¢ā€Æ   http://www.mountelizabeth.com.sg/
ā€¢ā€Æ   https://www.facebook.com/pages/Mount-Elizabeth-Hospital/137915002926879?fref=ts
ā€¢ā€Æ   http://www.octaveoctave.com/mag/interface-utilisateur/high-quality-multitouch-gesture-for-devices
ā€¢ā€Æ   http://www.ikea.com/sg/en/catalog/products/60177996/
ā€¢ā€Æ   http://www.behance.net/gallery/Interactive-eDetailingeLearning/3796641
ā€¢ā€Æ   http://www.zdnet.com/the-healthcare-case-for-big-data-7000006796/
ā€¢ā€Æ   http://en.wikipedia.org/wiki/Big_data
ā€¢ā€Æ   http://www.hpl.hp.com/news/2011/apr-jun/mobile_health-monitoring_solution.html
ā€¢ā€Æ   http://pinterest.com/pinterestpower/healthcare-brands-on-pinterest/
ā€¢ā€Æ   http://www.bayer.com/en/bayer-apps.aspx
ā€¢ā€Æ   http://blogs.cisco.com/news/brand-journalism-thoughts-and-insights-from-communication-pros/
ā€¢ā€Æ   http://www.cjr.org/the_audit/content_economics_part_1_adver.php?page=all
ā€¢ā€Æ   http://www.hardwarezone.com.sg/feature-introduction-near-field-communication-nfc-technology/nfc-adoption-singapore-and-beyond
ā€¢ā€Æ   http://www.singaporetravelholic.com/article.php?article_id=444
ā€¢ā€Æ   http://www.ida.gov.sg/Collaboration-and-Initiatives/Initiatives/Store/Near-Field-Communication-NFC-Payment-and-Mobile-Services-
     Initiative.aspx
ā€¢ā€Æ   http://www.hitconsultant.net/2012/02/21/infographichealthcares-data-conundrum/
ā€¢ā€Æ   http://en.wikipedia.org/wiki/Cloud_computing
10 Digital Trends Emerging Across Asia Healthcare

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10 Digital Trends Emerging Across Asia Healthcare

  • 2. No.1 INTERNET OF THINGS ā€˜Internet of Thingsā€™ or IoT refers to the connection of consumer devices and physical products to the Internet via key elements such as Near-Field-Communication (NFC) payments, embedded sensors and image recognition technology.
  • 4. In 2012, Singtel, a Singapore telecommunications company, started an initiative called Project Silverline. Project Silverline encouraged the public to donate old iPhones. A t Silve rline suite of apps is then installed into P rojec these iPhones and passed to Singaporean seniors. The apps installed are designed to keep seniors in touch with loved ones, maintain health and overall well-being.
  • 5. No.2 MOBILE ADVERTISING REVENUE WILL CONTINUE TO GROW ā€œAndroid phones made big gains in overall ad impressions, but where it really counts ā€” producing revenue for mobile advertisers ā€” the iOS platform is still comfortably in the lead.ā€ Gigaom.com, 7th Feb 2013
  • 6. Do como ealth care H
  • 7. Due to advertising restrictions in healthcare, companies have resorted to creating useful health-related apps for patients and healthcare practitioners (HCP). In 2012, Japanā€™s telco giant NTT como DoCoMo partnered with Omron Do Healthcare to form DoCoMo ealth care Healthcare to design, develop and provide m-health solutions and H services. One of the apps developed by DoCoMo Healthcare tracks your eating and sleeping habits, conducts initial health checks and comes with an emergency help button!
  • 8. No.3 VISUAL SOCIAL MEDIA WILL COME TO RISE ā€œWhen asked what type of posts they enjoy 46% of users said posts with photos, 28% said basic status updates, 19% preferred jokes/cartoons/memes, and 6% prefer links to articles.ā€ ā€“ Social Media Daily, 24th Feb 2013
  • 10. sy lth Made Ea Hea Infographics makes it easier to spread information across different languages and varying education-level.
  • 11. sy lth Made Ea Hea ā€¦ and is being shared and discussed across social media with the help of platforms such as Pinterest, Facebook, Tumblr.
  • 12. No.4 SOCIAL CONVERSION WILL BECOME MORE INTEGRATED AND MULTI-CHANNEL Social conversion refers to the number of goals achieved via social media channels such as Facebook, Instagram, LinkedIn, Tumblr, etc.
  • 13. Integ rated S ocial Mark eting
  • 14. d In tegrate Social eting Mark Medical Ā brands Ā  realise Ā that Ā they Ā  need Ā to Ā contribute Ā  relevant Ā content Ā to Ā  social Ā networks. Ā 
  • 15. d In tegrate Social eting Mark Hospitals Ā such Ā as Ā Mount Ā  Elizabeth Ā in Ā Singapore Ā  are Ā using Ā iPhone Ā apps Ā  and Ā Facebook Ā to Ā connect Ā  with Ā poten>al Ā  customers. Ā 
  • 16. d In tegrate Social eting Mark This Ā allows Ā them Ā to Ā keep Ā  in Ā contact Ā with Ā pa>ents Ā at Ā  both Ā local Ā and Ā regional Ā  level Ā and Ā then Ā drive Ā traļ¬ƒc Ā  to Ā the Ā website Ā for Ā booking Ā  appointments. Ā 
  • 17. No.5 MORE USER-FRIENDLY MOBILE EXPERIENCES FOR CONSUMERS ā€œMake it simple, make it helpful, make it help the user, then teach the users, and it might be a success.ā€ ā€“ Why is it important to create a user friendly interface?
  • 18. In Asia, more healthcare companies are adopting the iPad for presentations and detailing to healthcare practitioners.
  • 19. Product presentation apps have quickly evolved.
  • 20. Animated graphs User input can customise data to specific needs Static visuals are now in highly interactive Popup references multimedia content.
  • 21. No.6 THE RISE OF BIG DATA Big data is a collection of data sets so large and complex that it becomes difficult to process using on-hand database management tools or traditional data processing applications.
  • 22. Recent healthcare developments such as, wireless health trackers and e-Detailer tracking tools rely on big data.
  • 23. Protection of information with robust security is a key concern of healthcare companies.
  • 24. No.7 MORE PAYMENTS WILL BE MADE ON MOBILE NFC, short for Near Field Communication, is a short range wireless radio-frequency identification (RFID) technology. RFID makes use of interacting electromagnetic radio fields instead of the typical direct radio transmissions used by technologies such as Bluetooth.
  • 25. The adoption of Near Field Communications (NFC) Technology can replace physical information, value or content with a tap of an NFC card.
  • 26. The InfoComm Development Authority of Singapore has initiated an NFC rollout plan. So the next time patients purchase medication, they can use their NFC- enabled phones to make payment.
  • 27. No.8 BRAND JOURNALISM WILL BECOME MORE COMMON ā€œ..make content that make them want to respond back to you..ā€ā€“ Scott Abel, Econtent Magazine
  • 28. Following trends from the US, healthcare brands will start making their presence felt on social media spaces and app shops especially in the following websites.
  • 30. No.9 VIRTUAL OWNERSHIP WILL DOMINATE This high usage of smart devices has prompted the creation of digital apps and content for patients and HCPs.
  • 31. ā€œAlmost 50% of mobile users in the APAC region download a mobile app each monthā€ ā€“ econsultancy.com
  • 32. New platforms like Spotify and Fit Bit will be making their way into Asia within the next 2 years.
  • 33. No.10 CLOUD COMPUTING WILL TAKE OFF Cloud computing is the use of computing hardware and software resources that are delivered as a service over a network such as the Internet.
  • 34. HPā€™s Mobile Health (mHealth) Monitoring Solution links mobile health monitoring devices with cloud computing. Regular updates of patientā€™s health performance is transmitted wirelessly to HCPs thereby enabling them to detect diseases early and effectively treat them.
  • 35. Reference ā€¢ā€Æ http://econsultancy.com/sg/blog/62007-ten-digital-marketing-trends-emerging-across-apac ā€¢ā€Æ http://info.singtel.com/personal/silverline/the-silverline-apps ā€¢ā€Æ http://www.telecomasia.net/tag/mobile+health ā€¢ā€Æ http://www.nttdocomo.co.jp/service/convenience/docomohealthcare/ ā€¢ā€Æ http://www.mobilevillage.com/mobile-ad-spending-growth-2013-gartner/ ā€¢ā€Æ http://gigaom.com/2013/02/07/in-q4-android-phones-drove-more-mobile-ad-impressions-than-iphone-for-1st-time-ever/ ā€¢ā€Æ http://socialnewsdaily.com/9620/visual-revolution-social-media-posts-with-photos-dominate-engagement/ ā€¢ā€Æ http://futurechallenges.org/local/healthcare-in-nepal-an-infographic/ ā€¢ā€Æ http://www.straitstimes.com/infographic/story/our-food-story-20121225 ā€¢ā€Æ http://www.mountelizabeth.com.sg/ ā€¢ā€Æ https://www.facebook.com/pages/Mount-Elizabeth-Hospital/137915002926879?fref=ts ā€¢ā€Æ http://www.octaveoctave.com/mag/interface-utilisateur/high-quality-multitouch-gesture-for-devices ā€¢ā€Æ http://www.ikea.com/sg/en/catalog/products/60177996/ ā€¢ā€Æ http://www.behance.net/gallery/Interactive-eDetailingeLearning/3796641 ā€¢ā€Æ http://www.zdnet.com/the-healthcare-case-for-big-data-7000006796/ ā€¢ā€Æ http://en.wikipedia.org/wiki/Big_data ā€¢ā€Æ http://www.hpl.hp.com/news/2011/apr-jun/mobile_health-monitoring_solution.html ā€¢ā€Æ http://pinterest.com/pinterestpower/healthcare-brands-on-pinterest/ ā€¢ā€Æ http://www.bayer.com/en/bayer-apps.aspx ā€¢ā€Æ http://blogs.cisco.com/news/brand-journalism-thoughts-and-insights-from-communication-pros/ ā€¢ā€Æ http://www.cjr.org/the_audit/content_economics_part_1_adver.php?page=all ā€¢ā€Æ http://www.hardwarezone.com.sg/feature-introduction-near-field-communication-nfc-technology/nfc-adoption-singapore-and-beyond ā€¢ā€Æ http://www.singaporetravelholic.com/article.php?article_id=444 ā€¢ā€Æ http://www.ida.gov.sg/Collaboration-and-Initiatives/Initiatives/Store/Near-Field-Communication-NFC-Payment-and-Mobile-Services- Initiative.aspx ā€¢ā€Æ http://www.hitconsultant.net/2012/02/21/infographichealthcares-data-conundrum/ ā€¢ā€Æ http://en.wikipedia.org/wiki/Cloud_computing