Building Effective OrganizationsNonprofit Problem Solvers
Building Effective Organizations (A3) 
Lauren Glenn-Davitian, CCTV’s Center Media and Democracy and Common Good Vermont (Moderator) 
Alex Tursi, Fletcher Allen Health Care 
Kathryn Blume, Vermontivate 
Elizabeth Craib, Woodstock Job Bank
Lauren-Glenn Davitian 
Oversees Channel 17/Town Meeting Television, CCTV Productions, and Common Good Vermont 
Founding member of Vermont Access Network 
Named one of Vermont’s “25 most influential people” in the mid 1990’s 
Emeritus Board Member, Nonprofit Technology Network (NTEN) 
Founder and Executive Director, CCTV’s Center for Media and Democracy and Common Good Vermont
Alexandra Tursi 
Social Media Strategists at Fletcher Allen Healthcare 
Spoke at the Stanford Medicine X conference and the Mayo Clinic Social Media Summit. 
Regular technology segment on WCAX-TV 
Social Media Strategist, Fletcher Allen Healthcare
How to Use Social Media to Drive Healthy Behaviors & ActionAlexandra Tursi, Social Media Strategist, Fletcher Allen Health Carein alliance with the University of Vermont
Our Social Program 
FletcherAllen.org/ SocialMedia
Why we did it 
Vermont’s obesity rate is 23.7% Up from 19.6%in 2003 and 10.7% in 1990 
Chronic disease is on the rise 
Diabetes affects 55,000 Vermonters or 8.7% 
Heart disease accounts for 24% of deaths in Vermont 
25% of Vermont’s report having high blood pressure 
Leading causes of death 
Diseases of the heart 
Cancer 
Stroke
Meet people where they are
#HealthyNewYouFacebook Campaign 
Resolutions are more sustainable when shared. 
Peer support is amplified on Facebook. 
Individual participation and accomplishment may go viral within a network.
Viral wellness? 
Imagine what could happen when multiple “wellness moments” are shared in the social media environment?
Nuts and bolts 
Fixed term experience 
4 weeks 
Cues to action / triggers 
We published 3-5x daily 
Content focus: 5 areas of well-being 
Low effort 
Small steps and tweaks 
Like, comment, share 
“Healthy selfies” 
Check-ins 
Rewards for action 
Daily prize and grand prize
And, we had fun with it!
Results 
10.3 percent increasein the size of our Facebook community, which now distributes our wellness messages to a total network of 1.5 million people 
219 percent growth in engagementthrough “likes,” comments and shares 
Positive local news media coverageof our Facebook Giveaway on WCAX-TV 
An outpouring of personal wellness storiesfrom our community –and people offering other social support via Facebook
Employees as advocates
Community engagement
Driving behavior change
Best practices 
Relevance and timeliness are key 
Incentives work 
Creativity is critical 
Keep it simple 
Tap into expertise 
Connect the dots 
Make it sustainable 
Paid, owned, earned media 
Internal and external communications channels
Awareness and engagement 
Campaign 
Impressions 
(Awareness) 
Likes 
(Engagement) 
New Fans 
Healthy New You 
875,000 
8,500 
800 (+11%) 
Share Your Heart 
690,000 
2,500 
235 (+5%) 
June Jumpstart 
3.9M 
9,850 
790(+10%) 
TOTAL 
5.47M 
20,850 
1,820 (20% ofaudience)
Connect with me! 
Facebook 
/AlexandraTursiOfficial 
Twitter 
@tursita 
LinkedIn 
/alexandratursi 
Email 
Alexandra.Tursi@vtmednet.org
Elizabeth Craib 
Director of the Woodstock Job Bank 
Member of the Woodstock Area Nonprofit Network 
Director, Woodstock Job Bank
Kathryn Blume 
Speaker, writer, environmental activist, and award winning solo performer 
Founder of Earth on the Air, a nationally syndicated, award winning environmental and social justice radio program. 
Co-Founder of the LysistrataProject 
Co-Founder and Executive Director of the community sustainability game Vermontivate. 
Co-founder and Executive Director of Vermontivate
Climate Change!
Major Bummer!
Things we know...
Vermont Connected - Nonprofit Problem Solvers

Vermont Connected - Nonprofit Problem Solvers

  • 1.
  • 2.
    Building Effective Organizations(A3) Lauren Glenn-Davitian, CCTV’s Center Media and Democracy and Common Good Vermont (Moderator) Alex Tursi, Fletcher Allen Health Care Kathryn Blume, Vermontivate Elizabeth Craib, Woodstock Job Bank
  • 3.
    Lauren-Glenn Davitian OverseesChannel 17/Town Meeting Television, CCTV Productions, and Common Good Vermont Founding member of Vermont Access Network Named one of Vermont’s “25 most influential people” in the mid 1990’s Emeritus Board Member, Nonprofit Technology Network (NTEN) Founder and Executive Director, CCTV’s Center for Media and Democracy and Common Good Vermont
  • 4.
    Alexandra Tursi SocialMedia Strategists at Fletcher Allen Healthcare Spoke at the Stanford Medicine X conference and the Mayo Clinic Social Media Summit. Regular technology segment on WCAX-TV Social Media Strategist, Fletcher Allen Healthcare
  • 5.
    How to UseSocial Media to Drive Healthy Behaviors & ActionAlexandra Tursi, Social Media Strategist, Fletcher Allen Health Carein alliance with the University of Vermont
  • 6.
    Our Social Program FletcherAllen.org/ SocialMedia
  • 7.
    Why we didit Vermont’s obesity rate is 23.7% Up from 19.6%in 2003 and 10.7% in 1990 Chronic disease is on the rise Diabetes affects 55,000 Vermonters or 8.7% Heart disease accounts for 24% of deaths in Vermont 25% of Vermont’s report having high blood pressure Leading causes of death Diseases of the heart Cancer Stroke
  • 8.
  • 9.
    #HealthyNewYouFacebook Campaign Resolutionsare more sustainable when shared. Peer support is amplified on Facebook. Individual participation and accomplishment may go viral within a network.
  • 10.
    Viral wellness? Imaginewhat could happen when multiple “wellness moments” are shared in the social media environment?
  • 11.
    Nuts and bolts Fixed term experience 4 weeks Cues to action / triggers We published 3-5x daily Content focus: 5 areas of well-being Low effort Small steps and tweaks Like, comment, share “Healthy selfies” Check-ins Rewards for action Daily prize and grand prize
  • 12.
    And, we hadfun with it!
  • 13.
    Results 10.3 percentincreasein the size of our Facebook community, which now distributes our wellness messages to a total network of 1.5 million people 219 percent growth in engagementthrough “likes,” comments and shares Positive local news media coverageof our Facebook Giveaway on WCAX-TV An outpouring of personal wellness storiesfrom our community –and people offering other social support via Facebook
  • 14.
  • 15.
  • 16.
  • 17.
    Best practices Relevanceand timeliness are key Incentives work Creativity is critical Keep it simple Tap into expertise Connect the dots Make it sustainable Paid, owned, earned media Internal and external communications channels
  • 18.
    Awareness and engagement Campaign Impressions (Awareness) Likes (Engagement) New Fans Healthy New You 875,000 8,500 800 (+11%) Share Your Heart 690,000 2,500 235 (+5%) June Jumpstart 3.9M 9,850 790(+10%) TOTAL 5.47M 20,850 1,820 (20% ofaudience)
  • 19.
    Connect with me! Facebook /AlexandraTursiOfficial Twitter @tursita LinkedIn /alexandratursi Email Alexandra.Tursi@vtmednet.org
  • 20.
    Elizabeth Craib Directorof the Woodstock Job Bank Member of the Woodstock Area Nonprofit Network Director, Woodstock Job Bank
  • 24.
    Kathryn Blume Speaker,writer, environmental activist, and award winning solo performer Founder of Earth on the Air, a nationally syndicated, award winning environmental and social justice radio program. Co-Founder of the LysistrataProject Co-Founder and Executive Director of the community sustainability game Vermontivate. Co-founder and Executive Director of Vermontivate
  • 26.
  • 27.
  • 36.