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VINVOX provides vehicle owners with the ability to
conveniently manage the maintenance of their
vehicle and monitor its status and history using webbased and mobile technology
www.vinvox.com
Car Dealers Using Apps to Tap Service Opportunities
Vehicle Health Monitoring System
The conventional wisdom in the industry is that 50
percent (or more) of OEM profitability occurs after the
sale of the vehicle. The dealer plays a critical role in
this process as the primary customer interface.
Unfortunately, dealers and OEMs have never been on
the best of terms. And when it comes to leveraging
service opportunities to crank up profits there remains
much room for improvement.
The good news for dealers is that there are a
proliferating range of suppliers and solutions to
make the connections between car buyers and
their dealers more “sticky” and more profitable.
These solutions are focused on either vehicle
diagnostics or service scheduling or both. This is
not a new challenge for the industry, but new
technology is altering industry relationships and
changing the customer experience.
Telematics in Every Car... Today
Every vehicle sold in North America today is
equipped with a data port for the purpose of
connecting diagnostic scan too is to the car’s on board computers.
The port itself is located inside the passenger
compartment, typically within 12 inches of the
steering column, and in a position that is generally
invisible to the driver. In fact, the vast majority of
drivers are oblivious to the existence of the port
since it is only accessed when a technician is
troubleshooting faults with the vehicle.
The exposed connector is known as an On Board
Diagnostic (OBD) port and it provides direct
access to various high - and low - level protocols
linking the complex on - board network of
computers
The foundation for innovative and often
unexpectedly useful business applications are the
standards that allow transparent operation of
systems on multiple platforms. To some degree,
the OBD connection provides this capability by
implementing a standardized communications
protocol known as OBD - II.
The protocol is purpose - built to expose vehicle
status information that can facilitate
troubleshooting of various faults.But the intended
scope of the protocol also limits its usefulness, and
a wealth of information maintained by the vehicle
still lies buried beneath the OBD - II surface.
This is a critical fact that dramatically restricts the
true usability of on - board data for telematics
applications: OBD-II does not provide enough
information for many highly automated (and
therefore “low-friction”) telematics applications

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Best Vehicle Maintenance Software in Canada

  • 1. VINVOX provides vehicle owners with the ability to conveniently manage the maintenance of their vehicle and monitor its status and history using webbased and mobile technology www.vinvox.com
  • 2.
  • 3. Car Dealers Using Apps to Tap Service Opportunities Vehicle Health Monitoring System
  • 4. The conventional wisdom in the industry is that 50 percent (or more) of OEM profitability occurs after the sale of the vehicle. The dealer plays a critical role in this process as the primary customer interface. Unfortunately, dealers and OEMs have never been on the best of terms. And when it comes to leveraging service opportunities to crank up profits there remains much room for improvement.
  • 5. The good news for dealers is that there are a proliferating range of suppliers and solutions to make the connections between car buyers and their dealers more “sticky” and more profitable. These solutions are focused on either vehicle diagnostics or service scheduling or both. This is not a new challenge for the industry, but new technology is altering industry relationships and changing the customer experience.
  • 6.
  • 7. Telematics in Every Car... Today
  • 8. Every vehicle sold in North America today is equipped with a data port for the purpose of connecting diagnostic scan too is to the car’s on board computers.
  • 9. The port itself is located inside the passenger compartment, typically within 12 inches of the steering column, and in a position that is generally invisible to the driver. In fact, the vast majority of drivers are oblivious to the existence of the port since it is only accessed when a technician is troubleshooting faults with the vehicle.
  • 10.
  • 11. The exposed connector is known as an On Board Diagnostic (OBD) port and it provides direct access to various high - and low - level protocols linking the complex on - board network of computers
  • 12. The foundation for innovative and often unexpectedly useful business applications are the standards that allow transparent operation of systems on multiple platforms. To some degree, the OBD connection provides this capability by implementing a standardized communications protocol known as OBD - II.
  • 13. The protocol is purpose - built to expose vehicle status information that can facilitate troubleshooting of various faults.But the intended scope of the protocol also limits its usefulness, and a wealth of information maintained by the vehicle still lies buried beneath the OBD - II surface.
  • 14. This is a critical fact that dramatically restricts the true usability of on - board data for telematics applications: OBD-II does not provide enough information for many highly automated (and therefore “low-friction”) telematics applications