1. VINH NGOC NGUYEN
23812 Via Navarra
Mission Viejo, CA 92691
Cell (949) 241-0178
Email Address: nguyenvinh949@att.net
CAREER OBJECTIVE
Position as an Test Technician in an innovative and challenging work environment.
SUMMARY of QUALIFICATION
Hard working Electronic Technician with more than 20 years experience in troubleshooting and
repairing PCB’s (printer circuit boards) to component level. Knowledgeable in using Diagnostic
Software, Test equipment, and proficient in reading Schematics.
PROFESSIONAL EXPERIENCE
February 2012-March 2016
Tri Star Computer System. Inc., 11533 Slater Ave Unit A, Fountain Valley, CA 92708
Title: Computer Repair Technician.
Responsibilities:
. Repairing hardware and Virus Removal, Data Recovery, Re-image operation systems,
installing drivers, Updating firmware on devices, Bios Setting, Configuring Software and
Windows tests…for the Laptop computers.
. Testing and Fixing Audio sound, and Touch Screen of Tablets, Lcd, Led televisions of
Toshiba product return from customer and firmware update.
October 1996-August 2009
Toshiba American Information System. Inc., 9740 Irvine Blvd, Irvine, CA 92618
Title: Computer Repair Technician.
Responsibilities:
. Troubleshooting to component level mother PCBAs of several laptop computer systems
such as TECRA, QOSMIO, SATELLITES by using software/hardware diagnostics,
schematics, oscilloscope, logic analyzer, Leap univer-programmer, digital voltmeter,
power supplies, frequency generators…etc.
. Testing, verifying qualification all the products accessing USB Flash Drive, Memory of
PC, In/External DVD, Hard disk drive. Ethernet/ Modem etc…returned from customers.
. Assisting design engineering in building prototypes (PCB wiring and testing)
. Coordinating with design engineering for training technicians for ECO in repairing and
upgrading software/firmware for the new products release.
. Assisting manager in scheduling and distributing of work assignment to technicians in
maintaining timely work orders.
Achievement. Awarded for saving $50,000 yearly to reduce PCBAs scrap rate to 3% by
designing a test fixture of Port Replicator.

2. September 1994-July 1996
TDS Healthcare System Corp., 575 Anton Blv.#3rd
Floor, Costa Mesa, CA 92626
Title: Computer Network Technician (Contractor)
Responsibilities:
. Troubleshooting, upgrading software/hardware from 286 to 486 computer systems.
. Installing software/hardware LAN for users of UCI Medical Center Hospital by using
Netware version 3.1 Token Ring.
August 1987-February 1994
CMS Enhancements Inc., 2722 Michelson Drive, Irvine, CA92715.
Title: R&D Test Engineer
Responsibilities:
. Designing AT/XT, PS1, PS2 IDE & SCSI (Omnibus-NCR 400/700) controller board
interfacing with fixed disk drive (Seagate, Conner, WD, Toshiba, Fujitsu) for desktop
computers and new active SCSI- terminator board of Platinum II.
. Setting up, installing software/ hardware and evaluating all incoming new products such
as hard disk, CD-DOM, tape backup (Akai T-40-T500Mb), modem/fax (KX-F195
Panasonic), Voice Mail Telephone (KX-T3175), memory, Ethernet, LAN card, Netware
Novell (version 3.11), Paradox (Version 4.0) and desktop, laptop, notebook of computer
systems.
. Training technicians in troubleshooting to component level of Floppy disk of 360k,
1.2Mb, 1.44MB also Mother board 286-386-486 Any bus (using schematic, diagnostic
software, oscilloscope, logic analyzer, Leap universal-programmer, logic probe, etc.).
. Creating test procedures and training production personnel to qualify any newly-
released products.
. Writing up, generating and updating bill of materials
. Analyzing and resolving technical problems of the production department to produce
the products on schedule.
EDUCATION
California State Polytechnic University, Pomona.
School of Engineering
Major: Computer and Communication
Completed Program of Bachelors Degree of Science in Engineering Technology. 1987
PROFESSIONAL CERTIFICATION
License: Federal Communication Commission General Radio (FCC). 1985
Certificate of Novell Netware Installation CMS Enhancement Inc. 1991
REFERENCES: Available upon request