SlideShare a Scribd company logo
1 of 20
Download to read offline
SALES SKILLS
Sales are not
something you can
pick up right away
It takes time and
practice to perfect
the art of closing a
deal
Developing a solid
technique is a big
part of learning
how to sell
efficiently
Developing a solid
technique is a big
part of learning
how to sell
efficiently
Every salesperson
shoul have these
skills
Active listening
Warm call
Features & benefits
Features & benefits
Needs & solutions
Needs & solutions
SALES TECHNIQUES
AIDA sales technique
ATTENTION
To achieve success in sales
management it is indispensable to
draw the attention of the buyer to
what is being offered, which involves
"breaking" a barrier called
"indifference"
INTEREST
You need to create an interest in
what is being offered and retain it
long enough to finish the
presentation.
DESIRE
The main task of the seller is to help his
customer understand that the product or
service being presented to him, will
achieve the satisfaction of his needs or
desires
ACTION
It is the definitive part because it
produces the result that you want to
obtain: "The close of the purchase
order".
PR A IN CO DE RE CI
Pre-
contact
Atention Interest Convic-
tion
Desire Resolu-
tion
Close
Preliminary
phase in
the sales
process
Creates a
receptive
attitude in
the client
Presenta-
tion of
sales argu-
ments
Presenta-
tion of
facts and
demons-
trations to
prove the
case
This is the
perfect
time to
handle the
clients
motiva-
tions
It’s the
time to
dispel
clients
objections
It is time
for the
customer
to make a
decision
Preliminary
phase
Preliminary
phase
Pre-contact Pre-contact Pre-contact Pre-contact Pre-contact
PRAINCODERECI Sales technique
Elevator Pitch
https://www.youtube.com/watch?v=Lb0Yz_5ZYzI
Thank you

More Related Content

What's hot (20)

Selling Techniques
Selling TechniquesSelling Techniques
Selling Techniques
 
Selling techniques
Selling techniquesSelling techniques
Selling techniques
 
Sales skills handouts
Sales skills handoutsSales skills handouts
Sales skills handouts
 
Selling skills
Selling skillsSelling skills
Selling skills
 
Sales Call
Sales CallSales Call
Sales Call
 
, 7 steps of selling
, 7 steps of selling, 7 steps of selling
, 7 steps of selling
 
Effective Selling Skill
Effective Selling SkillEffective Selling Skill
Effective Selling Skill
 
Professional selling 2 20-16
Professional selling 2 20-16Professional selling 2 20-16
Professional selling 2 20-16
 
Closing Sales Sample
Closing Sales SampleClosing Sales Sample
Closing Sales Sample
 
The secret to closing the sale
The secret to closing the saleThe secret to closing the sale
The secret to closing the sale
 
Consultative Selling Presentation
Consultative Selling PresentationConsultative Selling Presentation
Consultative Selling Presentation
 
Sales process
Sales processSales process
Sales process
 
Selling Is An Art Form
Selling Is An Art FormSelling Is An Art Form
Selling Is An Art Form
 
Sales Closing
Sales ClosingSales Closing
Sales Closing
 
Sales Objections
Sales ObjectionsSales Objections
Sales Objections
 
Sales Call
Sales CallSales Call
Sales Call
 
Seven steps of a sale
Seven steps  of a saleSeven steps  of a sale
Seven steps of a sale
 
Selling skills
Selling skillsSelling skills
Selling skills
 
Sales 101
Sales 101Sales 101
Sales 101
 
Pharma selling challenges
Pharma selling challenges Pharma selling challenges
Pharma selling challenges
 

Similar to Sales techniques

How_to_Design_a_Sales_Process_B2B.pdf
How_to_Design_a_Sales_Process_B2B.pdfHow_to_Design_a_Sales_Process_B2B.pdf
How_to_Design_a_Sales_Process_B2B.pdfprerit23
 
Mastering sales call
Mastering sales callMastering sales call
Mastering sales callK.H Sumon
 
Why Demos Fail - Entaktics Report
Why Demos Fail - Entaktics ReportWhy Demos Fail - Entaktics Report
Why Demos Fail - Entaktics ReportEntaktics
 
Sales approach By dr. Madhu Aman Sharma
Sales approach  By dr. Madhu Aman SharmaSales approach  By dr. Madhu Aman Sharma
Sales approach By dr. Madhu Aman SharmaMadhu Sharma
 
Sales approach By Dr. Madhu Aman Sharma
Sales approach By Dr. Madhu Aman SharmaSales approach By Dr. Madhu Aman Sharma
Sales approach By Dr. Madhu Aman SharmaMadhu Sharma
 
Sales Process Preapproach
Sales Process PreapproachSales Process Preapproach
Sales Process PreapproachNj Lopez-Tan
 
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team Daniel Nilsson
 
Sales techniques new
Sales techniques newSales techniques new
Sales techniques newanantharaman
 
Tips for getting more from your sales workforce
Tips for getting more from your sales workforceTips for getting more from your sales workforce
Tips for getting more from your sales workforceDeltecs InfoTech
 
Ariel the art of_sales_1
Ariel the art of_sales_1Ariel the art of_sales_1
Ariel the art of_sales_1natek7474
 
Ariel the art of_sale_2
Ariel the art of_sale_2Ariel the art of_sale_2
Ariel the art of_sale_2natek7474
 
The Personal Selling P
The Personal Selling PThe Personal Selling P
The Personal Selling PPat Claudio
 
Chapter 2The personal selling process
Chapter 2The personal selling processChapter 2The personal selling process
Chapter 2The personal selling processLo-Ann Placido
 
Marketing techniques & selling techniques
Marketing techniques & selling techniquesMarketing techniques & selling techniques
Marketing techniques & selling techniquesNattawut Huayyai
 
Importance of product knowledge in selling
Importance of product knowledge in sellingImportance of product knowledge in selling
Importance of product knowledge in sellingAnil Thapliyal
 

Similar to Sales techniques (20)

How_to_Design_a_Sales_Process_B2B.pdf
How_to_Design_a_Sales_Process_B2B.pdfHow_to_Design_a_Sales_Process_B2B.pdf
How_to_Design_a_Sales_Process_B2B.pdf
 
Mastering sales call
Mastering sales callMastering sales call
Mastering sales call
 
Why Demos Fail - Entaktics Report
Why Demos Fail - Entaktics ReportWhy Demos Fail - Entaktics Report
Why Demos Fail - Entaktics Report
 
Sales approach By dr. Madhu Aman Sharma
Sales approach  By dr. Madhu Aman SharmaSales approach  By dr. Madhu Aman Sharma
Sales approach By dr. Madhu Aman Sharma
 
Sales approach By Dr. Madhu Aman Sharma
Sales approach By Dr. Madhu Aman SharmaSales approach By Dr. Madhu Aman Sharma
Sales approach By Dr. Madhu Aman Sharma
 
Sales Process Preapproach
Sales Process PreapproachSales Process Preapproach
Sales Process Preapproach
 
Personal selling process
Personal selling processPersonal selling process
Personal selling process
 
Personal selling
Personal sellingPersonal selling
Personal selling
 
Sales insider issue 2
Sales insider issue 2Sales insider issue 2
Sales insider issue 2
 
Sales
SalesSales
Sales
 
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team
How to Design a Sales Process for B2B Sales - #1 Tool for the Dream Sales Team
 
Sales techniques new
Sales techniques newSales techniques new
Sales techniques new
 
Tips for getting more from your sales workforce
Tips for getting more from your sales workforceTips for getting more from your sales workforce
Tips for getting more from your sales workforce
 
Ariel the art of_sales_1
Ariel the art of_sales_1Ariel the art of_sales_1
Ariel the art of_sales_1
 
Ariel the art of_sale_2
Ariel the art of_sale_2Ariel the art of_sale_2
Ariel the art of_sale_2
 
The Personal Selling P
The Personal Selling PThe Personal Selling P
The Personal Selling P
 
Chapter 2The personal selling process
Chapter 2The personal selling processChapter 2The personal selling process
Chapter 2The personal selling process
 
Marketing techniques & selling techniques
Marketing techniques & selling techniquesMarketing techniques & selling techniques
Marketing techniques & selling techniques
 
Importance of product knowledge in selling
Importance of product knowledge in sellingImportance of product knowledge in selling
Importance of product knowledge in selling
 
Sales & Productivity Multiplier
Sales & Productivity MultiplierSales & Productivity Multiplier
Sales & Productivity Multiplier
 

More from MARKETING 2019

ORG FUERZA DE VENTAS.pdf
ORG FUERZA DE VENTAS.pdfORG FUERZA DE VENTAS.pdf
ORG FUERZA DE VENTAS.pdfMARKETING 2019
 
Unidad 6_compressed.pdf
Unidad 6_compressed.pdfUnidad 6_compressed.pdf
Unidad 6_compressed.pdfMARKETING 2019
 
El área comercial de las empresas.pptx
El área comercial de las empresas.pptxEl área comercial de las empresas.pptx
El área comercial de las empresas.pptxMARKETING 2019
 
Segmentación de mercados.pdf
Segmentación de mercados.pdfSegmentación de mercados.pdf
Segmentación de mercados.pdfMARKETING 2019
 
Medios de comunicación en la educación_compressed.pdf
Medios de comunicación en la educación_compressed.pdfMedios de comunicación en la educación_compressed.pdf
Medios de comunicación en la educación_compressed.pdfMARKETING 2019
 
CAMPAÑA PROMOCIONAL.pdf
CAMPAÑA PROMOCIONAL.pdfCAMPAÑA PROMOCIONAL.pdf
CAMPAÑA PROMOCIONAL.pdfMARKETING 2019
 
ESTRATEGIAS DE CRECIMIENTO.pdf
ESTRATEGIAS DE CRECIMIENTO.pdfESTRATEGIAS DE CRECIMIENTO.pdf
ESTRATEGIAS DE CRECIMIENTO.pdfMARKETING 2019
 
1 UNIDAD ADMON MERC.pdf
1 UNIDAD ADMON MERC.pdf1 UNIDAD ADMON MERC.pdf
1 UNIDAD ADMON MERC.pdfMARKETING 2019
 
HISTORIA VTAS EN MÉXICO.pdf
HISTORIA VTAS EN MÉXICO.pdfHISTORIA VTAS EN MÉXICO.pdf
HISTORIA VTAS EN MÉXICO.pdfMARKETING 2019
 
MISIÓN, VISIÓN Y FODA.pptx
MISIÓN, VISIÓN Y FODA.pptxMISIÓN, VISIÓN Y FODA.pptx
MISIÓN, VISIÓN Y FODA.pptxMARKETING 2019
 

More from MARKETING 2019 (20)

ORG FUERZA DE VENTAS.pdf
ORG FUERZA DE VENTAS.pdfORG FUERZA DE VENTAS.pdf
ORG FUERZA DE VENTAS.pdf
 
CUOTAS DE VENTA.pptx
CUOTAS DE VENTA.pptxCUOTAS DE VENTA.pptx
CUOTAS DE VENTA.pptx
 
MKT MIX 2023.pdf
MKT MIX 2023.pdfMKT MIX 2023.pdf
MKT MIX 2023.pdf
 
Unidad 6_compressed.pdf
Unidad 6_compressed.pdfUnidad 6_compressed.pdf
Unidad 6_compressed.pdf
 
Mezcla de Mkt.pdf
Mezcla de Mkt.pdfMezcla de Mkt.pdf
Mezcla de Mkt.pdf
 
SECTOR INDUSTRIAL.pdf
SECTOR INDUSTRIAL.pdfSECTOR INDUSTRIAL.pdf
SECTOR INDUSTRIAL.pdf
 
El área comercial de las empresas.pptx
El área comercial de las empresas.pptxEl área comercial de las empresas.pptx
El área comercial de las empresas.pptx
 
Segmentación de mercados.pdf
Segmentación de mercados.pdfSegmentación de mercados.pdf
Segmentación de mercados.pdf
 
Marketing Mix.pdf
Marketing Mix.pdfMarketing Mix.pdf
Marketing Mix.pdf
 
Medios de comunicación en la educación_compressed.pdf
Medios de comunicación en la educación_compressed.pdfMedios de comunicación en la educación_compressed.pdf
Medios de comunicación en la educación_compressed.pdf
 
CAMPAÑA PROMOCIONAL.pdf
CAMPAÑA PROMOCIONAL.pdfCAMPAÑA PROMOCIONAL.pdf
CAMPAÑA PROMOCIONAL.pdf
 
PROMOCIÓN.pptx
PROMOCIÓN.pptxPROMOCIÓN.pptx
PROMOCIÓN.pptx
 
ESTRATEGIAS DE CRECIMIENTO.pdf
ESTRATEGIAS DE CRECIMIENTO.pdfESTRATEGIAS DE CRECIMIENTO.pdf
ESTRATEGIAS DE CRECIMIENTO.pdf
 
1 UNIDAD ADMON MERC.pdf
1 UNIDAD ADMON MERC.pdf1 UNIDAD ADMON MERC.pdf
1 UNIDAD ADMON MERC.pdf
 
HISTORIA VTAS EN MÉXICO.pdf
HISTORIA VTAS EN MÉXICO.pdfHISTORIA VTAS EN MÉXICO.pdf
HISTORIA VTAS EN MÉXICO.pdf
 
MISIÓN, VISIÓN Y FODA.pptx
MISIÓN, VISIÓN Y FODA.pptxMISIÓN, VISIÓN Y FODA.pptx
MISIÓN, VISIÓN Y FODA.pptx
 
PRESUPUESTOS.pptx
PRESUPUESTOS.pptxPRESUPUESTOS.pptx
PRESUPUESTOS.pptx
 
Unidad 1 2022
Unidad 1 2022Unidad 1 2022
Unidad 1 2022
 
Promotional Mix
Promotional MixPromotional Mix
Promotional Mix
 
Métodos cualitativos
Métodos cualitativosMétodos cualitativos
Métodos cualitativos
 

Recently uploaded

BEST ✨ Call Girls In Park Plaza Faridabad ✔️ 9871031762 ✔️ Escorts Service In...
BEST ✨ Call Girls In Park Plaza Faridabad ✔️ 9871031762 ✔️ Escorts Service In...BEST ✨ Call Girls In Park Plaza Faridabad ✔️ 9871031762 ✔️ Escorts Service In...
BEST ✨ Call Girls In Park Plaza Faridabad ✔️ 9871031762 ✔️ Escorts Service In...noida100girls
 
NIGHT DREAN Genuine Call girls in Vasant Vihar Delhi | 83778 77756
NIGHT DREAN Genuine Call girls in Vasant Vihar Delhi | 83778 77756NIGHT DREAN Genuine Call girls in Vasant Vihar Delhi | 83778 77756
NIGHT DREAN Genuine Call girls in Vasant Vihar Delhi | 83778 77756dollysharma2066
 
办理学位证(USC文凭证书)南加州大学毕业证成绩单原版一模一样
办理学位证(USC文凭证书)南加州大学毕业证成绩单原版一模一样办理学位证(USC文凭证书)南加州大学毕业证成绩单原版一模一样
办理学位证(USC文凭证书)南加州大学毕业证成绩单原版一模一样7pn7zv3i
 
BEST ✨ Call Girls In MG Road Gurgaon ✔️ 9871031762 ✔️ Escorts Service In De...
BEST ✨ Call Girls In  MG Road Gurgaon  ✔️ 9871031762 ✔️ Escorts Service In De...BEST ✨ Call Girls In  MG Road Gurgaon  ✔️ 9871031762 ✔️ Escorts Service In De...
BEST ✨ Call Girls In MG Road Gurgaon ✔️ 9871031762 ✔️ Escorts Service In De...noida100girls
 
BEST ✨Call Girls In Park Plaza Gurugram ✔️9773824855✔️ Escorts Service In Del...
BEST ✨Call Girls In Park Plaza Gurugram ✔️9773824855✔️ Escorts Service In Del...BEST ✨Call Girls In Park Plaza Gurugram ✔️9773824855✔️ Escorts Service In Del...
BEST ✨Call Girls In Park Plaza Gurugram ✔️9773824855✔️ Escorts Service In Del...noida100girls
 
Call Girls In Hauz Khas Delhi 9654467111 Independent Escorts Service
Call Girls In Hauz Khas Delhi 9654467111 Independent Escorts ServiceCall Girls In Hauz Khas Delhi 9654467111 Independent Escorts Service
Call Girls In Hauz Khas Delhi 9654467111 Independent Escorts ServiceSapana Sha
 
原版1:1复刻明尼苏达大学毕业证UMN毕业证留信学历认证
原版1:1复刻明尼苏达大学毕业证UMN毕业证留信学历认证原版1:1复刻明尼苏达大学毕业证UMN毕业证留信学历认证
原版1:1复刻明尼苏达大学毕业证UMN毕业证留信学历认证jdkhjh
 
HI-Profiles Call girls in Hyatt Residency Delhi | 8377087607
HI-Profiles Call girls in Hyatt Residency Delhi | 8377087607HI-Profiles Call girls in Hyatt Residency Delhi | 8377087607
HI-Profiles Call girls in Hyatt Residency Delhi | 8377087607dollysharma2066
 

Recently uploaded (10)

9953056974 Low Rate Call Girls In Ashok Nagar Delhi NCR
9953056974 Low Rate Call Girls In Ashok Nagar Delhi NCR9953056974 Low Rate Call Girls In Ashok Nagar Delhi NCR
9953056974 Low Rate Call Girls In Ashok Nagar Delhi NCR
 
BEST ✨ Call Girls In Park Plaza Faridabad ✔️ 9871031762 ✔️ Escorts Service In...
BEST ✨ Call Girls In Park Plaza Faridabad ✔️ 9871031762 ✔️ Escorts Service In...BEST ✨ Call Girls In Park Plaza Faridabad ✔️ 9871031762 ✔️ Escorts Service In...
BEST ✨ Call Girls In Park Plaza Faridabad ✔️ 9871031762 ✔️ Escorts Service In...
 
NIGHT DREAN Genuine Call girls in Vasant Vihar Delhi | 83778 77756
NIGHT DREAN Genuine Call girls in Vasant Vihar Delhi | 83778 77756NIGHT DREAN Genuine Call girls in Vasant Vihar Delhi | 83778 77756
NIGHT DREAN Genuine Call girls in Vasant Vihar Delhi | 83778 77756
 
Cheap Rate ➥8448380779 ▻Call Girls In Sector 57 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 57 GurgaonCheap Rate ➥8448380779 ▻Call Girls In Sector 57 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 57 Gurgaon
 
办理学位证(USC文凭证书)南加州大学毕业证成绩单原版一模一样
办理学位证(USC文凭证书)南加州大学毕业证成绩单原版一模一样办理学位证(USC文凭证书)南加州大学毕业证成绩单原版一模一样
办理学位证(USC文凭证书)南加州大学毕业证成绩单原版一模一样
 
BEST ✨ Call Girls In MG Road Gurgaon ✔️ 9871031762 ✔️ Escorts Service In De...
BEST ✨ Call Girls In  MG Road Gurgaon  ✔️ 9871031762 ✔️ Escorts Service In De...BEST ✨ Call Girls In  MG Road Gurgaon  ✔️ 9871031762 ✔️ Escorts Service In De...
BEST ✨ Call Girls In MG Road Gurgaon ✔️ 9871031762 ✔️ Escorts Service In De...
 
BEST ✨Call Girls In Park Plaza Gurugram ✔️9773824855✔️ Escorts Service In Del...
BEST ✨Call Girls In Park Plaza Gurugram ✔️9773824855✔️ Escorts Service In Del...BEST ✨Call Girls In Park Plaza Gurugram ✔️9773824855✔️ Escorts Service In Del...
BEST ✨Call Girls In Park Plaza Gurugram ✔️9773824855✔️ Escorts Service In Del...
 
Call Girls In Hauz Khas Delhi 9654467111 Independent Escorts Service
Call Girls In Hauz Khas Delhi 9654467111 Independent Escorts ServiceCall Girls In Hauz Khas Delhi 9654467111 Independent Escorts Service
Call Girls In Hauz Khas Delhi 9654467111 Independent Escorts Service
 
原版1:1复刻明尼苏达大学毕业证UMN毕业证留信学历认证
原版1:1复刻明尼苏达大学毕业证UMN毕业证留信学历认证原版1:1复刻明尼苏达大学毕业证UMN毕业证留信学历认证
原版1:1复刻明尼苏达大学毕业证UMN毕业证留信学历认证
 
HI-Profiles Call girls in Hyatt Residency Delhi | 8377087607
HI-Profiles Call girls in Hyatt Residency Delhi | 8377087607HI-Profiles Call girls in Hyatt Residency Delhi | 8377087607
HI-Profiles Call girls in Hyatt Residency Delhi | 8377087607
 

Sales techniques