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Role of CFO in Building Sustainable Analytics Capability
Presented by: Venkat Chandra
CHANGING ROLE EXPECTIONS OF CFO
The Role of CFO’s has become very strategic in organizations and thus increased role expectations
with regards organizational performance
Score Keeper Strategic Partner
CHANGING EXPECTATIONS ON FINANCE FUNCTION
In addition, there is increasing pressure on finance function to reduce the functional cost while
expanding its role in decision support
Current State
Legend
Analytics
Risk & Control
Reporting
Transaction Processing
Future State
Expectation
Time (and associated cost) spent in Finance function
WHY ANALYTICS IS CRITICAL FOR CFO?
High performing organizations apply analytics in key business functions such as Finance and thus
championing it is critical for CFO to manage the expectations placed on finance function
WHAT DOES IT MEAN FOR FINANCE?
Finance needs to play a proactive role in the design and
implementation of analytics
7 Steps to Building Analytics Capability
Building Analytics Capability requires considering the following 7 steps
1. Set the vision that reflects your ‘needs’
2. Start with the right business question
3. Analytics is not just about data, tech, stats…
4. Focus on building a self-sustaining model
5. Set-up robust governance and optimal structure
6. Develop pragmatic roadmap
7. Invest in change management throughout
1. Set the vision that reflects your ‘needs’
Beginning
➢ Gut-based decision
making culture
➢ De-centralized ad-hoc
experimentation with
analytics
➢ Early awareness of
potential and some
demand from business to
embed analytics
Evolving
➢ Improved awareness of
role of analytics in
decision making and as a
competitive advantage
➢ Decisions partly based on
analytics
➢ Beginning of crafting
enterprise-wide strategy
2
Maturing
➢ Decisions mostly based
on evidence/data
(analytics-driven)
➢ Improved focus on change
management and culture
to drive organization-wide
adoption of analytics
➢ Defined analytics strategy
and organization structure
set-up to be aligned with
organization’s strategic
goals
Leading
➢ Decision-making primarily
based on analytics
➢ Strong analytics-driven
culture throughout the
organization
➢ Analytics initiatives are
strongly supported and
even led by CxO
➢ Very mature analytics
organization with strong
leadership that is self-
sustaining
41 3
The stage of analytical maturity is determined by ability to use analytics in taking better and quicker
decisions. Building analytics capability requires base-lining current and defining the target maturity
2. Start with the right question
The key to operationalizing analytics is to appreciate the analytics value chain. The ability to identify and
framing right business questions is a critical first step
What’s the problem hypotheses?
Is this worth solving? (Business case)
What is the level of precision required to
solve?
What analysis / techniques will be required ?
(Analytical plan/ Solution framework)
Does this work and is this the right
approach? (Proof of concept testing)
Industrialize….
3. Analytics is not just about data, tech, stats…
Building analytics program is more than just data and technology. It involves building all aspects of the
operating model…
Culture
Talent
Tech / Data
Structure
Performance
Mgmt.
Process /
Methods
3. Analytics is not just about data, tech, stats…
….Human Experience is critical
Source: IBM Watson presentation (2017)
3. Analytics is not just about data, tech, stats…
….and ability to balance qualitative aspects with quantitative aspects (part art- part science) to ensure
data informs strategy and the strategy is explained by the data
Qualitative Quantitative
Functional and
sector experience
Intuition
Visualization
Creativity and
innovation
Data engineering
Programming /
Computational
skills
Scientific
approach
Math and
Statistical
application
Analytics
driven
decision
support
4. Focus on building a self-sustaining model
Leading companies are able to establish self-funding operating models by leveraging analytics to
generate rapid value and use realized value to fund investments needed
Step 1: Identify initiatives
to generate value
Step 2: Prioritize the
initiatives and decisions
Step 3: Implement to
generate value
Step 4: Harvest value to
make investments
Generate value by executing analytics driven projects/solutions
Leverage value generated to build-on analytics operating model capabilities
5A. Set-up robust governance and optimal structure
Successful operationalization requires robust governance model that enables build confidence for all the
stakeholders and ensures that focus is always on right things
Steering Committee
CFOAdvisory and
Innovation
Board
Analytics function Leader COE
Analytics Functions
Cross-
functional
analytics
talent
Analytics
training
Value
tracking and
reporting
Tools /
technology
platform
Shared use
cases /
Knowledge
base
Shared data
assets
1. Data &
Information
management
Analytics delivery and execution : Tools and enablers
2. Tools and
Technology
3. Advanced
Analytics
Programs, services and hypothesis generation
5B. Set-up robust governance and optimal structure
Successful operationalization requires robust governance model that enables build confidence for all the
stakeholders and ensures that focus is always on right things
Centralized
All activities go through
and are managed by group
function
Decentralized
Activities initiated and
managed by the interested
parties
Hybrid
Centralized activities at
key points of the process
6. Develop pragmatic roadmap
In order to most effectively tap into the value of analytics, organizations should focus on a phased
roadmap that begins by starting small and building a case for change and buy-in
Year 3+
The build of various analytics enablers should continue (including some major
investments) while also embedding analytics across the organization.
Year 2
As a next step, operationalization of strategy and exeucition of key foundational
elements of operating model may be initiated while value is generated through
project execution
Year 1
The first step to implementation is to build the case for change by proving the value
of analytics through ‘pilot’ projects.
Momentum needs to be built across the organization by clearly demonstrating the
gaps against target ed maturity of the analytics organization
1. Build the case for change
2. Operationalize while
continuing to drive value
3. Sustain
7. Invest in change management throughout
Often most underinvested but most important for embedding sustainable analytics capability, analytics
programs need to be embraced by people and people need help to move up the change curve!
END

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Building analytics / AI capability Conference Presentation

  • 1. Role of CFO in Building Sustainable Analytics Capability Presented by: Venkat Chandra
  • 2. CHANGING ROLE EXPECTIONS OF CFO The Role of CFO’s has become very strategic in organizations and thus increased role expectations with regards organizational performance Score Keeper Strategic Partner
  • 3. CHANGING EXPECTATIONS ON FINANCE FUNCTION In addition, there is increasing pressure on finance function to reduce the functional cost while expanding its role in decision support Current State Legend Analytics Risk & Control Reporting Transaction Processing Future State Expectation Time (and associated cost) spent in Finance function
  • 4. WHY ANALYTICS IS CRITICAL FOR CFO? High performing organizations apply analytics in key business functions such as Finance and thus championing it is critical for CFO to manage the expectations placed on finance function
  • 5. WHAT DOES IT MEAN FOR FINANCE? Finance needs to play a proactive role in the design and implementation of analytics
  • 6. 7 Steps to Building Analytics Capability Building Analytics Capability requires considering the following 7 steps 1. Set the vision that reflects your ‘needs’ 2. Start with the right business question 3. Analytics is not just about data, tech, stats… 4. Focus on building a self-sustaining model 5. Set-up robust governance and optimal structure 6. Develop pragmatic roadmap 7. Invest in change management throughout
  • 7. 1. Set the vision that reflects your ‘needs’ Beginning ➢ Gut-based decision making culture ➢ De-centralized ad-hoc experimentation with analytics ➢ Early awareness of potential and some demand from business to embed analytics Evolving ➢ Improved awareness of role of analytics in decision making and as a competitive advantage ➢ Decisions partly based on analytics ➢ Beginning of crafting enterprise-wide strategy 2 Maturing ➢ Decisions mostly based on evidence/data (analytics-driven) ➢ Improved focus on change management and culture to drive organization-wide adoption of analytics ➢ Defined analytics strategy and organization structure set-up to be aligned with organization’s strategic goals Leading ➢ Decision-making primarily based on analytics ➢ Strong analytics-driven culture throughout the organization ➢ Analytics initiatives are strongly supported and even led by CxO ➢ Very mature analytics organization with strong leadership that is self- sustaining 41 3 The stage of analytical maturity is determined by ability to use analytics in taking better and quicker decisions. Building analytics capability requires base-lining current and defining the target maturity
  • 8. 2. Start with the right question The key to operationalizing analytics is to appreciate the analytics value chain. The ability to identify and framing right business questions is a critical first step What’s the problem hypotheses? Is this worth solving? (Business case) What is the level of precision required to solve? What analysis / techniques will be required ? (Analytical plan/ Solution framework) Does this work and is this the right approach? (Proof of concept testing) Industrialize….
  • 9. 3. Analytics is not just about data, tech, stats… Building analytics program is more than just data and technology. It involves building all aspects of the operating model… Culture Talent Tech / Data Structure Performance Mgmt. Process / Methods
  • 10. 3. Analytics is not just about data, tech, stats… ….Human Experience is critical Source: IBM Watson presentation (2017)
  • 11. 3. Analytics is not just about data, tech, stats… ….and ability to balance qualitative aspects with quantitative aspects (part art- part science) to ensure data informs strategy and the strategy is explained by the data Qualitative Quantitative Functional and sector experience Intuition Visualization Creativity and innovation Data engineering Programming / Computational skills Scientific approach Math and Statistical application Analytics driven decision support
  • 12. 4. Focus on building a self-sustaining model Leading companies are able to establish self-funding operating models by leveraging analytics to generate rapid value and use realized value to fund investments needed Step 1: Identify initiatives to generate value Step 2: Prioritize the initiatives and decisions Step 3: Implement to generate value Step 4: Harvest value to make investments Generate value by executing analytics driven projects/solutions Leverage value generated to build-on analytics operating model capabilities
  • 13. 5A. Set-up robust governance and optimal structure Successful operationalization requires robust governance model that enables build confidence for all the stakeholders and ensures that focus is always on right things Steering Committee CFOAdvisory and Innovation Board Analytics function Leader COE Analytics Functions Cross- functional analytics talent Analytics training Value tracking and reporting Tools / technology platform Shared use cases / Knowledge base Shared data assets 1. Data & Information management Analytics delivery and execution : Tools and enablers 2. Tools and Technology 3. Advanced Analytics Programs, services and hypothesis generation
  • 14. 5B. Set-up robust governance and optimal structure Successful operationalization requires robust governance model that enables build confidence for all the stakeholders and ensures that focus is always on right things Centralized All activities go through and are managed by group function Decentralized Activities initiated and managed by the interested parties Hybrid Centralized activities at key points of the process
  • 15. 6. Develop pragmatic roadmap In order to most effectively tap into the value of analytics, organizations should focus on a phased roadmap that begins by starting small and building a case for change and buy-in Year 3+ The build of various analytics enablers should continue (including some major investments) while also embedding analytics across the organization. Year 2 As a next step, operationalization of strategy and exeucition of key foundational elements of operating model may be initiated while value is generated through project execution Year 1 The first step to implementation is to build the case for change by proving the value of analytics through ‘pilot’ projects. Momentum needs to be built across the organization by clearly demonstrating the gaps against target ed maturity of the analytics organization 1. Build the case for change 2. Operationalize while continuing to drive value 3. Sustain
  • 16. 7. Invest in change management throughout Often most underinvested but most important for embedding sustainable analytics capability, analytics programs need to be embraced by people and people need help to move up the change curve!
  • 17. END