“Empowering people to make better career decisions.” This is the mission statement of Lensa, an online job portal that combines the latest in AI technology with a committed, competent, caring staff of business professionals to bring focus and transparency to the job search.

1. Lensa’s Journey to Alter
the Job Recruitment
Scene
“Empowering people to make better career decisions.” This is the
mission statement of Lensa, an online job portal that combines the
latest in AI technology with a committed, competent, caring staff of
business professionals to bring focus and transparency to the job
search.
Founder and CEO, George Vari, came to the philosophy behind
Lensa after having worked on several job boards and recruitment
start-ups. These experiences taught him that the traditional process
of searching for a job was broken. Consequently, Vari set out to
build a platform for job seekers that takes full advantage of recent
technological breakthroughs while putting people first.
Also read: The impact of Artificial Intelligence on the Future
of Customer success

2. “More job seekers are demanding
pay transparency in job postings.
They say they have a right to know
how they’ll be compensated before
investing blood, sweat, and tears in
a candidacy,” Vari says.
So Lensa takes this feedback and uses it to improve its platform
while encouraging recruiters to do likewise. The intelligence Lensa
uses isn’t all artificial. It also comes from honest interactions and
from listening to the concerns of both job seekers and recruiters
alike.
From Humble Beginnings
The first version of Lensa was launched in 2015 in the US. IT wasn’t
an immediate success as they quickly found out that the learning
curve was quite steep. Without investors to back them and with
limited knowledge about the market, the Lensa team relied on their
skills of listening to user feedback, empathizing with their concerns,
and stepping out of the box to come up with new solutions to very
real problems.
The years that followed the initial launch were filled with discovery
as Lensa became experts in the field of job-candidate matching.
They improved their systems and user interface, engaged in traffic

3. acquisition and data distribution, and continued to learn from user
feedback, making in-house improvements – all the development is
done in-house. And the results of these years of conscientious work
and persistence can be seen in the company’s profits and its growth!
What Lies Ahead
With hundreds of thousands of new job seekers signing up each
month, the future for Lensa is looking bright. They are independent
– they answer to their users as they have no investors to answer to
– and ambitious – they aim to be the absolute best in their field.
The team at Lensa is continuously looking for new and innovative
ways they can analyze and interpret job seeker data, expand their
reach, and improve on an already celebrated UX.
Also Read: Open-Source BI Product Helical Insight: Making
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What Users Are Saying

4. Screenshot taken from the Trustpilot page for reviews of Lensa
found here
Lensa aims to make a significant impact on the recruitment scene,
and they aim to do this by empowering people through education
and transparency. The best way to see just what kind of an impact
they are having is to take a look and see what users of the online
job portal are saying.
Overwhelmingly, the feedback has
been enthusiastic. Lensa scores a

5. rating of “Excellent,” 4.3 out of five
stars based on an aggregate of 275
user reviews.
By perusing the many favorable reviews, we get a sense that users
are delighted by the quick, friendly, and helpful customer support.
● “They have great customer relations, and they really take
the time to guide users that are inexperienced to the needed
resources, and they talk you through a lot of the steps in a
very timely manner.”
● “The most important thing I would like to mention is that
they reached out to me really fast. This site is so helpful and
answers all the questions…”
● “Fast, easy, and they make you feel important. So I would
say to everyone, give them a try.”
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Message to customers and users
Though things are going well for Lensa at the moment, now is no
time to rest on our laurels. There is still so much more that needs to
be done to empower people with the transparency and accurate
information they need to make better career decisions.
Lensa is working tirelessly to achieve those lofty and worthy
ambitions. But we can’t do it without you.

6. What difficulties have you been experiencing in your job search?
What changes would you like to see in what recruiters say about the
job openings they are trying to fill?
Are you having trouble being matched with jobs that fit your profile,
that appeal to your interests, and meet your stated criteria?
Please, let us know what concerns you have with the way
recruitment is being carried out today. Let us help you make good
decisions about your next job and about your long-term career
plans as well.
We rely on your feedback to take real action that leads to real
change.