1. RESUME
VAIBHAV S B Mail ID:vaibhav.s.b.k@gmail.com
Mobile: +91-9886967271
Profile
A challenging determined Graduate (B.E) in COMPUTERS SCIENCE with good
communication skill and ready to work as a member of a team, utilizing the skills acquired
during my course.
Career Objective
To acquire more knowledge as new technologies comes in and apply the same in my
career and grow along the organization.
Technical Skills
• Operating Systems: Windows (all versions), Linux, UNIX.
• Skills: C, C++. CORE JAVA, DOT NET, HTML, HTML5, CSS, JavaScript, PHP,
Unix Shell, SQL, SAP ABAP, Cloud migration (Amazon, Microsoft azure).
Soft Skills
• Outstanding skills in developing long term relationship with clients by providing
excellent customer service
• Ability to manage the most complicated tasks and situations in an efficient manner
• Ability to maintain a smooth flow of work and information and achieve perfection in
every project
• Quick learner with an ability to implement new skills effectively
• Hard working, dedicated and confident employee with an ability to outperform
Career Profile
• Company: SOFTTEK IND PVT LTD
• Project: GE TREASURY
• Customer: GENERAL ELECTRIC
• Duration: March 2015 –till date.
• Role: Software Associate.
• Environment :, SQL server 2000, Windows 2000, Windows 98, Windows XP,
Windows 07, Solaris Unix ,Solaris Linux.
• Tools: ORACLE SQL DEVELOPER, Appworx , SQL server management studio
,Putty.
2. Roles and responsibility
• I have worked on SQL Developer 2000, Oracle Reports ,Citrix, Appworx
• Providing post deployment support for upgrades/changes/enhancements done on
production (Live) Environment.
• Strong Unix/Oracle skills and very quick learner.
• Have learnt and worked on new tools like Appworx
• Have taken the responsibility of deployment, raising change request and coordinating
with team
• Analyzing and investigating defects and faults, and tracing them till final resolution,
• Developing, shell scripts, developing PLSQ codes and test them on test environment.
• Hands on experience with JAVA, SQL, APPWORX.
• Good Knowledge of Software Development Life Cycle (SDLC).
• Time-efficient, systematic working methodology. Rapid adaptability to new problem-
solving and new locations.
• Proficient, dynamic and result oriented team player with excellent analytical and
interpersonal skills used to coordinate multi-disciplinary teams and clients and
consistently motivated toward success and completion of projects.
• Accept and analyze faults logged for a system.
• Prioritizes requests in accordance with agreed service level agreement.
• Within own area of knowledge; follows agreed procedures to investigate issues and
other requests for support and determines appropriate actions to take.
• Interface with the 1st line support and development team:
• Liaises with systems development staff or software suppliers on the development of
system enhancements to overcome known problems or further fulfill user
requirements.
• Provide support for application build and releases
• User Problem Management: User interactions through phone/mail to get more details
for a fault.
• Application Monitoring
• In accordance with agreed procedures; monitors application systems. As a part of this
carries out regular scrutiny of the application's software, systems software for
proactive maintenance.
• Notes problems and identifies performance trends.
• Data updates: Bulk data updates
• Provides correct responses to requests for support by means of for example: making
modifications to system parameters, developing work-around or site-specific
enhancements, reconfiguring systems, changing operating procedures, training users
or operations staff, producing additional documentation, or escalating requests to
systems development staff or software suppliers.
• Routine activities related to fault prevention and problem management.
• Monitoring performance and resources on server
• Other activities that may assist in resolving a fault or determining the cause of a fault.
• Raising Change Requests on the live system.
• Upgrading and deploying software's in case of any enhancement or core releases
• Liaise with other interfacing system Team members to resolve the various issues
faced.
• Provide support out of office hours, during weekends and during major release work
to development and customer to help them resolve issues faced.
3. • Ensures all work is carried out and documented in accordance with required
standards, methods and procedures.
Academic Profile
Course University College Year of Pass Percentage
B.E(Computer
science and
engineering)
Visvesvaraya
Technological
University,
Belgaum
Shirdi Sai
Engineering
College,
Bangalore
2014 62.3
Intermediate
Department of
Pre-University
Education
Surana ind pu
college ,
Bangalore
2010 49.5
SSLC
Karnataka
Secondary
Education
Examination
Board
Shanthinikethan
trust high school,
Bangalore
2008 62.37
Strengths
• Attentive and quick grasp of situation
• Optimistic
• New ways of thinking and doing
• Adaptive to team and organization
Personal Information
• Father Name :Sripad D B
• Mother Name :Vijaya S B
• Date of Birth : 30-december-1992
• Qualification :B.E- computer science engineering
• Nationality : Indian
• Gender : Male
• Marital Status : Single
• Languages Known : English,hindi,marathi and Kannada
• Hobbies : Listening music, playing games and travelling
• Address : #6/3, 8th
main ,18th
A cross, N.S playa ,Puspa layout ,BTM 2nd
stage , Bangalore 560076
Declaration
I hereby declare that all the above information provided by me is genuine and accurate to the
best of my knowledge.
Date:
