Soft skills training is important because it can help you develop your career and can create a positive work environment for you and your colleagues. Soft skills training teaches you how to achieve and maintain a positive and professional attitude. You may learn how to build relationships with coworkers and customers, which promotes cooperation and communication within the workplace and trust among colleagues, clients and customers. Soft skills training also provides you with opportunities for career advancement. These courses help you improve your communication skills, such as public speaking, listening and presentation preparation. You can learn how to become more aware of your feelings and those of others. As a result, you can connect with others more easily on a personal level.

1. Stephen Covey’s
The 7 Habits of
Highly Effective People
Powerful Lessons in Personal Change

2. Personality and Character Ethics
• Personality Ethic
– Personality, public image, attitudes &
behaviors, skills and techniques, quick fixes
• Character Ethic
– Integrity, humility, fidelity, temperance,
courage, justice, patience, industry, simplicity,
modesty, the Golden Rule
– Not just “What do I want?” but “Why do I want
it?”

3. The Power of a Paradigm Shift
• What is a paradigm?
• What is a paradigm shift?
• My paradigm shift -- caring vs. enabling
• Near-death experiences frequently cause
people to experience a paradigm shift.
• Not all paradigm shifts are instantaneous --
some happen gradually over time.

4. Will the left side of the room
please stand and face the back of
the room
I will show the right side of the room
a picture for ten seconds and ask you
to remember what you saw

6. Will the right side of the room
please stand and face the back of
the room
I will show the left side of the room a
picture for ten seconds and ask you
to remember what you saw

8. Will both sides of the room
please sit back down
I will show you a picture for ten
seconds and ask you to describe what
you saw

10. What did you see?

12. The Seven Habits
Knowledge
(what to, why to)
Desire
(want to)
Skills
(how to)
Habits

13. Private Victories
The First Three Habits

14. Habit # 1
Be Proactive

15. Freedom
to
Choose
Stimulus Response
Independent
Will
Conscience
Imagination
Self-
Awarness

16. Circle of Concern
Circle of Influence

17. Circle of Concern
Circle of Influence

18. Habit # 2
Begin with the
End in Mind

19. Alternative “Centers”
• Spouse centered
• Family centered
• Money centered
• Possession centered
• Pleasure centered
• Friend/Enemy centered
• Church centered
• Self centered
• Principle Centered
Write a Personal Mission Statement

20. Habit # 3
Put First Things
First

21. Time Management Matrix
Not
Important
Urgent Not Urgent
I II
III IV
Activities:
Crises
Pressing Problems
Deadline Driven Projects
Activities:
Interruptions, some calls
Some mail, some reports
Some meetings
Proximate, pressing matters
Popular activities
Activities:
Prevention, PC activities
Relationship building
Recognizing new opportunities
Planning, recreation
Activities:
Trivia, busy work
Some mail
Some phone calls
Time wasters
Pleasant activities

22. Public Victories
The Second Three Habits

23. Habit # 4
Think Win/Win

24. Six Paradigms of Human
Interaction
• Win
• Win/lose
• Lose/Win
• Lose/Lose
• Win/Win
• Win/Win or No Deal

25. Habit # 5
Seek First to
Understand,
Then to be
Understood

26. Habit # 6
Synergize

27. Renewal
The Seventh Habit

28. Habit # 7
Sharpen the Saw

29. Physical
Exercise, Nutrition
Stress Management
Social/Emotional
Service, Empathy
Synergy, Intrinsic Security
Mental
Reading, Visualizing
Planning, Writing
Spiritual
Value Clarification
& Commitment, Study
& Meditation

30. Stephen Covey’s
The 7 Habits of
Highly Effective People
Powerful Lessons in Personal Change