Professional Practice - Tikanga in Practice - 16 September 2013
1. Professional Practice – CSTU5930
Tikanga in Practice
Tepora Pukepuke – Ngai Tuhoe, Whakatohea
Bachelor of Social Practice
Unitec, Waitakere – 16 September 2013
2. The objectives of this session
• Get you to look at your own values
• Understand more deeply tikanga
• To see how to apply tikanga in practice
• To find resources to help you
• To learn, to have fun!
3. New teaching techniques
Ako Aotearoa teaching award in 2017
Mixed method for all learning types
A bit different but still heaps of learning
Padlet for realtime feedback, and evaluation
http://padlet.com/wall/ProfPracTikanga
Password is… tika
4. Seven social work principles
• Each client is an individual
• Listen well and allow expression of feelings
• The social work has controlled involvement
• Acceptance of client
• Non-judgemental
• Client self determination
• Confidentiality
Biestek
5. Ethics and Tikanga
• Overarching guide for social work practice
• Fits alongside personal values, and workplace
• Aligns with Codes of Ethics & Practice
6. What are some key principles?
• Honesty, love, work hard, dignity, respect, non
judgemental, non-maleficience
Find others with one core
principle that you also hold
and stand together
7. 3 key principles
• do your job, do what is right, natural
justice, mana-enhancing, the right
response, following process, law
abiding, following orders,
• good work ethic, be honest, tell the truth, act
with clients knowing, tell your supervisor, be
real, be genuine, be yourself, see the client for
who they are, telling the truth, saying the hard
stuff, integrity
• love, care, help, guide, be kind, be nice, be
good, help them get
better, respect, empathy, compassion, joy
8. Role play your one point
• You are social workers and working with a
local family, give a 2-minute role play
highlighting some of the key points of your
group-principle
9. He aha to kupu Maori?
• What is one Maori word that
best sums up the principles of
your group?
10. Scenario One
• You are working with a Maori family around
some mild neglect in terms of
truanting, inadequate lunches and weather-
appropriate clothing. Mum tells you that last
night she got mad and got one of the kids on
the ground and tried to strangle them.
• In your group discuss only your group-value
and say what are the important points
11. Scenario Two
• If you wish, move to a new group now
Your work mate invites you to a weekend
family event and uses the work car to
transport you, and their family to the
distant event. They do not have permission
to use the car. What is the biggest group-
worry, and a response you might give?
13. Consultation
• What was it that you didn’t know, or was
confusing for you.
• Present back to the class five resources that
would have helped your thinking
(people, agency, consultants, specialists, docu
mentation)
14. Three groups or more
• Move to where you think your own
values most resonate
• You might stand between two, or
firmly in one, or in the middle
• What stops you being in just one
group?
Editor's Notes
Maybe introduce self in terms of MSW topic, social work with CYFS, life growing up on a marae
Say how this will be used in teaching evaluation, I’ll report on it and have a chance to use it to modify this next year. Hopefully by this stage they would have made the connection to tika, pono and aroha. Make sure they understand that this is a private view and need the password but several others will see this including my boss, senior management, Ill present on this in the next few years.
Biestek's Principles of Social Casework[edit source | editbeta]Individualization: The recognition of each client as a unique individual. It is based on the need and the right of each human being to be treated as an individual and not just as a typical member of a category or group.Purposeful expression of feeling: The recognition of the client’s need to express his feelings freely, especially his negative feelings. The worker listens purposefully, neither discouraging nor condemning the expression of these feelings. To deny a client the opportunity to express his feelings, his fears, his hopes, his hostility, etc. is a refusal to deal with the total person. In social work, it is believed that every problem or request for help has an emotional component, and that the client has a need and right to express it.Controlled emotional involvement: The worker’s sensitivity to the client’s feelings, an understanding of the meaning of these feelings, and a purposeful, appropriate response. The worker’s response is not only verbal; it is also nonverbal. The worker becomes “involved” emotionally by sensing and responding to feelings. The involvement is “controlled” by the self-discipline of the worker, the purpose of the case, and other factors. This principle is one of the key principles in social workAcceptance: The worker perceives and deals with the client as he really is, including his strengths and weaknesses, his positive and negative feelings, his constructive and destructive attitudes and behaviour, while maintaining and communicating a sense of the client’s innate dignity and personal worth. Acceptance does not mean approval. The object of acceptance is not “the good”, but “the real”. The acceptance, which the client perceives, permits him to reveal himself fully, without damage to his sense of dignity.Nonjudgmental attitude: The non-judgmental attitude is based on the belief that social work does not include assigning guilt or innocence. If the client fears blame and judgment, he will not talk about himself. Not only blame, but also praise and approval, are examples of a judgmental attitude. Blame and praise may have the same effect on a client: to hide a part of himself so as not to be judged.Client self-determination: The recognition of the right and the need of the client to have freedom in making his own choices and decisions in the social work process. The worker does not take responsibility for the client, does not persuade in a controlling way, and does not manipulate the client to make decisions to conform to the worker’s preferences. (The client’s right to self-determination may be limited by the client’s capacity for decision-making, by civil and moral law, and by the function of the agency).Confidentiality: Confidentiality is the preservation of private information concerning the client, which is disclosed within the professional relationship, or is received from other sources in the course of working with a client. (The client’s right to confidentiality is not absolute. There are situations in which another right or duty is greater than the client’s right to confidentiality).
Get class to brainstorm the key principles out loud and begin to shape them. Try to navigate or truncate these to core principes of tika, ponoaroha or else just get them to a group. Start them moving around, there should be confusion as they try to do it as they will have several, this will highlight the diffiuculties of working from a single princples, and will start to show them that there are multi-tensions in ethical decision making. Tika – do your job, do what is right, natural justicePono – good work ethic, be honest, tell the truth, act with clients knowing, tell your supervisor, be real, be genuineAroha – love, care, help, guide, be kind, be nice, be good, help them get better
This is an exercise to show the inter-relatedness but to bring out a deeper understanding of the core concept
Supervisor, colleagues, Kaumatua, code of ethics, codes of practice, legislation, external supervisor, Maori staff, Commissioner for Children, reports, books, literature, work manuals. This is designed to draw the levels of consultation that could happen.
