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THE ROYAL CANADIAN   Sexual
                     Harassment
                     Crisis
    MOUNTED POLICE   Assessment
HISTORY

 Founded in 1873 by the
  Parliament of Canada
 Originally called the North -
  West Mounted Police
 In 1904 King Edward the VII
  granted the Mounties the title
  of ―royal‖ for their service to
  Canada
 They merged with the
  Dominion police and became
  the main law enforcement
  figure across Canada
 Women were first able to join
  the Mounties in 1974
SERVICES AND GOALS

 Goals: Keep Canada and its citizens safe and secure
 Services
     Organized crime
     Terrorism
     Illicit Drugs
     Economic Crimes/offensives threating Canadian Borders
     Provide protection for dignitaries
     Enforce over 250 federal statues and agreements across 4 regions
      and 15 divisions They are involved in policing and monitoring
      organized crime, terrorism, illicit drugs, and economic
      crimes/offenses threatening to Canadian borders
CRISIS ASSESSMENT

          What:
            Ongoing sexual harassment case
              150 plaintiffs already
              Started by Janet Merlo after 20
               years of alleged sexual
               harassment
              Claims she was told to keep her
               legs closed after talking to her
               superior about her first pregnancy
              Numerous instances of sexually
               explicit conversations and objects

              This case comes out of an earlier
               one in 2011 led by former Press
               Secretary Catherine Galliford who
               alleged her superior officer
               exposed himself to her among
               other discretions
ORGANIZATIONAL RESPONSE

 Repeatedly tells the press that sexual harassment is not
  tolerated by the RCMP
   ―The RCMP is committed in providing to all its employees a work
    environment free from harassment, discrimination, and any resulting
    conflict, where all employees are treated with respect and dignity.‖
   They told the press that they were aware of the most recent claim
    made by Merlo and were reviewing it
   As of 07/17/2012 the federal government, who represents RCMP
    issued a ―sweeping denial‖ of the allegations set forth by Galliford
    claiming that she was an alcoholic who had plenty of time to lodge a
    complaint
ORGANIZATIONAL RESPONSE CONT.

 Mountie Paulson—the Newest RCMP commissioner—responded to the
  sexual harassment claim in 2011 vowing accountability and action
  would be taken in order to prevent future incidences from occurring
  via legislation
   Paulson wishes to overhaul the RCMP act to give him more power to weed
    out ‗bad apples‘ who give the force a bad name, and hopefully address
    public complaints, which hurt the RCMP image.
   He based these claims off of a 2007 report called ―Rebuilding the Trust‖
   In his accountability speech via a Youtube video he promised to fire those
    who were accused and convicted of sexual harassment and misconduct
MEDIA RESPONSE

 Countless news articles written about the sexual harassment
  case– i.e. it is a highly publicized issue
 Attempted to remain objective, and, for the most part,
  succeeded with the exception of 4 instances:
   An aggressive interview with Commissioner Paulson where the
    interviewer clearly takes the side of the women involved.
   An editorial published by the Ottowa Citizen stating the RCMP are not
    going to be able to hold out their assertions that the sexual
    harassment claims are overblown or could be handled better, and
    instead are developing a negative pattern.
   Traditional Media approach—little social media was used unless
    articles were shared via Facebook.
MEDIA RESPONSE CONTINUED

Another scalding editorial written
by the Tyee, a British Columbian
publication begging for RCMP to
take responsibility and end
misogyny in the work place
 A blog called RCMP Watch
  ―Who‘s holding them
  accountable?‖ It‘s goal is to
  bring up and call into question
  every ethically questionable
  thing the organization does or
  says. This forum is a hotbed of
  anti-RCMP activity
STAKEHOLDER RESPONSE

 Outcomes:
   RCMP is criticized heavily and sued in several civil cases
   Boycotting is apparently as it is difficult to boycott law enforcement
    agents.
 Bottom line:
   Citizens are upset
   the federal government supports the RCMP and denies that any
    negligence, assault, or sexual harassment occurred at the hand of
    any RCMP officer.
   Evidence of activists groups speaking out against this issue is most
    likely evident, but has not been found by this researcher.
   Social Media complaints: lacking hard evidence, with the exception of
    shares or re-tweets, which most likely had RCMP negative
    connotations
RECOMMENDATIONS

 Where to begin:
   Restructure and organize upper management
   Fire all of the officers accused of sexual harassment no questions
    asked
   Retract the denial of the allegations. This makes RCMP look less
    than sympathetic to the plight of these women.
   Have a twice annual meeting on what sexual harassment is, how to
    report it, and what to do to prevent it.
   Post news releases about the issue on the RCMP website to appear
    apologetic and transparent.
   If reports decrease, present it to upper management to establish
    credibility

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Crisis comm presentation 2

  • 1. THE ROYAL CANADIAN Sexual Harassment Crisis MOUNTED POLICE Assessment
  • 2. HISTORY  Founded in 1873 by the Parliament of Canada  Originally called the North - West Mounted Police  In 1904 King Edward the VII granted the Mounties the title of ―royal‖ for their service to Canada  They merged with the Dominion police and became the main law enforcement figure across Canada  Women were first able to join the Mounties in 1974
  • 3. SERVICES AND GOALS  Goals: Keep Canada and its citizens safe and secure  Services  Organized crime  Terrorism  Illicit Drugs  Economic Crimes/offensives threating Canadian Borders  Provide protection for dignitaries  Enforce over 250 federal statues and agreements across 4 regions and 15 divisions They are involved in policing and monitoring organized crime, terrorism, illicit drugs, and economic crimes/offenses threatening to Canadian borders
  • 4. CRISIS ASSESSMENT  What:  Ongoing sexual harassment case  150 plaintiffs already  Started by Janet Merlo after 20 years of alleged sexual harassment  Claims she was told to keep her legs closed after talking to her superior about her first pregnancy  Numerous instances of sexually explicit conversations and objects  This case comes out of an earlier one in 2011 led by former Press Secretary Catherine Galliford who alleged her superior officer exposed himself to her among other discretions
  • 5. ORGANIZATIONAL RESPONSE  Repeatedly tells the press that sexual harassment is not tolerated by the RCMP  ―The RCMP is committed in providing to all its employees a work environment free from harassment, discrimination, and any resulting conflict, where all employees are treated with respect and dignity.‖  They told the press that they were aware of the most recent claim made by Merlo and were reviewing it  As of 07/17/2012 the federal government, who represents RCMP issued a ―sweeping denial‖ of the allegations set forth by Galliford claiming that she was an alcoholic who had plenty of time to lodge a complaint
  • 6. ORGANIZATIONAL RESPONSE CONT.  Mountie Paulson—the Newest RCMP commissioner—responded to the sexual harassment claim in 2011 vowing accountability and action would be taken in order to prevent future incidences from occurring via legislation  Paulson wishes to overhaul the RCMP act to give him more power to weed out ‗bad apples‘ who give the force a bad name, and hopefully address public complaints, which hurt the RCMP image.  He based these claims off of a 2007 report called ―Rebuilding the Trust‖  In his accountability speech via a Youtube video he promised to fire those who were accused and convicted of sexual harassment and misconduct
  • 7. MEDIA RESPONSE  Countless news articles written about the sexual harassment case– i.e. it is a highly publicized issue  Attempted to remain objective, and, for the most part, succeeded with the exception of 4 instances:  An aggressive interview with Commissioner Paulson where the interviewer clearly takes the side of the women involved.  An editorial published by the Ottowa Citizen stating the RCMP are not going to be able to hold out their assertions that the sexual harassment claims are overblown or could be handled better, and instead are developing a negative pattern.  Traditional Media approach—little social media was used unless articles were shared via Facebook.
  • 8. MEDIA RESPONSE CONTINUED Another scalding editorial written by the Tyee, a British Columbian publication begging for RCMP to take responsibility and end misogyny in the work place  A blog called RCMP Watch ―Who‘s holding them accountable?‖ It‘s goal is to bring up and call into question every ethically questionable thing the organization does or says. This forum is a hotbed of anti-RCMP activity
  • 9. STAKEHOLDER RESPONSE  Outcomes:  RCMP is criticized heavily and sued in several civil cases  Boycotting is apparently as it is difficult to boycott law enforcement agents.  Bottom line:  Citizens are upset  the federal government supports the RCMP and denies that any negligence, assault, or sexual harassment occurred at the hand of any RCMP officer.  Evidence of activists groups speaking out against this issue is most likely evident, but has not been found by this researcher.  Social Media complaints: lacking hard evidence, with the exception of shares or re-tweets, which most likely had RCMP negative connotations
  • 10. RECOMMENDATIONS  Where to begin:  Restructure and organize upper management  Fire all of the officers accused of sexual harassment no questions asked  Retract the denial of the allegations. This makes RCMP look less than sympathetic to the plight of these women.  Have a twice annual meeting on what sexual harassment is, how to report it, and what to do to prevent it.  Post news releases about the issue on the RCMP website to appear apologetic and transparent.  If reports decrease, present it to upper management to establish credibility