This document discusses the value of data and analytics for businesses. It provides statistics showing that many organizations do not make adequate use of their data for marketing decisions. It then outlines an "analytics maturity curve" with different levels like "No Value" and "Addicted". The final sections provide a checklist for maximizing value through people, measurement, technology, and culture changes. It emphasizes integrating data sources, automating insights, and focusing on business outcomes rather than just metrics.
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THIS TELLS ME
63% of you believe that your data isn’t adequate, but nearly all of you
use that data to make your marketing decisions
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WHEN THE DOTS ARE JOINED
UPLIFT IN
ROI
DEEPER
INSIGHTS
REDUCE
RISK
CREATIVE
This is what value looks like
OPTIMISE
MARKETING
DOLLARS
MORE
REVENUE
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ANALYTICS MATURITY CURVE
VALUE
TIME
NO VALUE
ADDICTED
GETTING
THERE
TIPPING
POINT
The journey to true analytics greatness
Check out
https://twitter.com/SHamel67
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SIGNS & SYMPTOMS - NO VALUE
SIGNS SYMPTOMS
• Standard analytics
• No internal teams
• No goals set up
• No reporting / manual
reporting
• Not ROI focussed, energy wasted
• No clarity on what the story is
behind the numbers
• No learnings carried forward
(campaign lurch)
• Past campaigns are forgotten
• Creative doesn’t get media learnings
(subjective)
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SIGNS SYMPTOMS
• Geeks…
• Daily stand ups
• Digital measurement framework
• Real time dashboards vs targets
• Custom implementation
• 3rd party integrations
• Single suite ad tech solution
• No HIPPOS
• ROI focussed
• Continually optimising to a set business
goal
• Board love it
• Attribution model and optimising
against it
• No silos
SIGNS & SYMPTOMS - ADDICTED
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TECHNICAL
The steps to getting the most value
1.A single platform
2. Integration with 3rd parties
3. Choose wisely, and stick with it
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MEASUREMENT
The steps to getting the most value
1.Digital measurement framework
2. Automate with dashboards
3.Find insights
4. Focus on business outcomes
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+ + +
“Digital transformation is actually more about personal people
change management than it is about technology change
management”
Source: Adnews Jenny Williams HCF’s CMO
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CULTURE
1. No to HiPPOS
2.Demand for data
3.Data gains buy in
4. No Silos
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The steps to getting the most value
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SAMPLE REPORT - NO VALUE REPORT
Item Quantity
Total Sessions 1,000
Page Views 3400
Time on Site 1m 30second
Impressions 4,000,000
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AD 1
10,000 IMPRESSIONS
AD 2
5% CTR 10% CTR
3% CONVERSION
RATE
6% CONVERSION
RATE
Creative
Analysts
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AD 1
10,000 IMPRESSIONS
AD 2
5% CTR 10% CTR
3% CONVERSION
RATE
6% CONVERSION
RATE
15
OUTCOMES
60
OUTCOMES
Creative
Analysts
Marketing
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AD 1
10,000 IMPRESSIONS
AD 2
5% CTR 10% CTR
3% CONVERSION
RATE
6% CONVERSION
RATE
15
OUTCOMES
60
OUTCOMES
REVENUE
$5,000
REVENUE
$30,000
Creative
Analysts
Marketing
Addicted
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ADDICTED WIP
1.Models the data
2. Feedback to the creative team
3.Creative team roll out another variant based on the always on
approach
4. Data is analysed and acted on