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Welcome
To everyone
TLC Business Networking Ltd
Welcomes
Su Willmott
Action HR Ltd
Sue Wilmott
presents
Disciplinary Procedures
The ‘How To’ Guide
The Code was issued under section 199 of the Trade Union and
Labour Relations (Consolidation) Act 1992. It came into effect on the
6 April 2009
Failure to follow the Code does not, in itself, make an employer liable
to proceedings but tribunals will take the Code into account when
considering relevant cases and are able to adjust any awards made in
relevant cases by up to 25% for unreasonable failure to comply with
any provision of the Code.
Basically employers need to be ‘reasonable’ in how they deal
with disciplinary matters in the workplace and ensure that they
follow some sort of procedure which is applied to all workers
fairly and consistently.
The guide suggests that all employers keep a written record of any
disciplinary or grievance cases they deal with. This can come in
handy should a case result in a claim.
It’s imperative that employers maintain records and ensure that the
actions they take are clear, concise and consistent.
The Code does not apply to redundancy dismissals or when coming
to the end of a fixed term contract. However separate procedures are
applicable (Section 139 of the Employment Rights Act 1996) when
dealing with redundancies in the workplace.
The procedures should be in writing and be clear so that all parties
understand what will happen during a disciplinary process.
Management should understand how to handle the Company’s
disciplinary procedures.
Employers and employees should raise and deal with issues
promptly. It’s important that if an employer has an issue with an
employee that they are informed as soon as possible and especially
if the employer wishes to take disciplinary action against the
employee.
Timeframes are not provided by the Code but suggests that
meetings, decisions, and confirmation of decisions should not be
unreasonably delayed.
It’s important to ensure that a full investigation is completed where
necessary in order to gather the facts of the case. This may include
interviewing others that may have witnessed any incidents etc.
It’s important when completing an investigation that you get all the
relevant facts and write them down. Statements should be signed by
the person being questioned and dated.
Wherever possible it should not be the same person handling the
investigation as the one who will be taking the disciplinary hearing.
Meetings convened under the investigative stage do not form part of
the formal process and as such employees do not have the right to
be accompanied. However minutes should be taken so they can be
utilised at any subsequent disciplinary hearing.
If the matters are serious enough it may warrant the employee being
suspended from work whilst the investigation is conducted.
Ideally this will be done in a face-to-face meeting followed up
with a letter. It should be made clear that the suspension is not a
disciplinary sanction and that it does not indicate that the employer
has made any decision regarding the allegations made against the
employee. It should be confirmed how long the employer anticipates
the suspension will last, the employee’s rights and obligations and
who their point of contact will be during the period of suspension.
As soon as possible they should be invited to return to company
premises to take part in an investigative meeting where the evidence
is shown to them and they are asked for their version of events.
Questions can be prepared by the investigating officer
and asked at this meeting.
It’s then up to the investigating officer to take all of the evidence
and determine whether or not there is a case to answer. If he/she
feels that there is sufficient evidence to proceed further then the
employee should be invited to a formal disciplinary hearing.
It’s important that the employee is provided with the invitation to
attend a hearing in writing with all of the relevant evidence that will
be utilised during the meeting e.g. copies of witness statements,
internal records, photographs etc.
If they have been suspended from work then the employee should
also be released from any instructions not to contact fellow
employees which may have been applied during the investigation.
This is to allow them an opportunity to find an accompanying person.
The chosen companion may be a fellow worker, a trade union
representative, or an official employed by a trade union. A trade
union representative who is not an employed official must have been
certified by their union as being competent to accompany a worker.
Workers have a statutory right to be accompanied by a companion
where the disciplinary meeting could result in:
A. a formal warning being issued;
B. the taking of some other disciplinary action; or
C. the confirmation of a warning or some other disciplinary action
(appeal hearings)
It is normal practice for this right to be exercised by the worker but
it’s good practice to include this right in your written disciplinary
and grievance procedures.
It’s highly recommended that when you are considering issuing a
formal warning of any kind, and once you have discussed the matter
fully and all evidence has been reviewed, that the meeting is closed
so that the employer can consider their decision.
A letter informing the employee of the employer’s decision should be
issued and wherever possible the employer should detail how they
arrived at their decision. The letter should then provide details of
the level of warning i.e. first or final and the length of time that the
warning will be active e.g. 6 months and 12 months respectively.
Many employees believe that if they have a case of gross misconduct
to deal with they are within their rights to dismiss immediately. This
is not the case, in all circumstances the procedures outlined today
must be followed.
Letters sent to the employee confirming the issue of either a warning
or dismissal should always include the right of appeal.
The employee should request an appeal and inform the employer of
the grounds for their appeal in writing.
The appeal should be dealt with wherever possible by a manager who
has not previously been involved in the case.
Yet again, employees have the right to be accompanied at an appeal
hearing and when completed informed in writing of the decision as
soon as practicable.
Any Questions?
Thank you
Su WiLlmott
Action HR Ltd
YourStaff
(or colleagues)
and
your brand...
Write down...
your vision...
your mission...
your values...
Think about...
your
“tone of voice”...
Your logo...
your brand...
defend it!
One Font is the same as...
Another...
Another...
Another...
Another...
Blue is blue is blue...
All in one document...
This is a guide to any supplier or employee that is creating any form of communication, external
or internal relating to the mtt brand.
We’ve thought carefully about design and tone that mtt wants to reflect in its brand. To help mtt
maintain a consistant look and feel to its brand, please refer to this style wherever possible...
Contents
	 	Vision	–	strategic	objective
	 	Mission	–	strategic	purpose
	 	Global	v	local	balance	of	interests
	 	Values
	 	Tone	of	voice
	 	Visual guidelines
	 	Brand	elements
	 	Colour	Palette
	 	Typography
Vision – Strategic Objective
To	provide	translation	perfection	with	world-class	service.
Mission – Strategic Purpose
To	provide	language	solutions	in	all	languages	in	three	key		fields	(engineering	/	technical,	PR		marketing	
and	legal)	using	approved	mother	–	tongue	professionals.
We	will	delight	customers	in	terms	of	delivery,	accuracy	and	service	and	be	their	first	choice	for	all	their	
language	requirements
We	will	provide	a	fun	environment	for	staff,	where	training	and	career	development	are	a	priority	and	where	
environmental	concerns	are	taken	seriously.
Global v local balance of interests
We	are	not	a	major	multi-national	company,	looking	to	work	with	big	brands	for	low	return.	We	prefer	to	
work	for	clients	where	our	professional	service	and	in-depth	knowledge	of	our	translators	and	their	subjects	
is	appreciated.	
We	enjoy	being	based	in	beautiful	Worcestershire	and	are	also	proud	of	our	heritage	from	the	industrial	
Black	Country.
We	deal	with	people	from	all	across	the	UK	and	indeed	from	right	around	the	world,	but	our	heart	is	local,	
supporting	local	businesses,	schools	and	charities	on	a	regular	basis.
Values
Professional,	Approachable,	Knowledgeable,	Honest
Tone of voice
Approachable	and	helpful,	offering	assistance	and	support.	Informative,	quietly	confident,	not	over	effusive.		
More	than	occasionally	fun!
the mtt style guide
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
Visual guidelines
The	primary	goal	of	the	mtt		brand	is	to	appear	clean,	unclutt	ered	and	to	maintain	a	visual	‘fl	ow’.To	ensure	a	consistent	brand	identi	ty,	a	general	collecti	on	guidelines	is	suggested:	 	The	brand	should	appear	ideally	with	a	pure	white	background.	The	word	mtt		should	appear	in	lowercase.	 	Boxes	used	within	branding	should	be	square	corners	(not	round).	Bullets	are	round	yellow	circles	 	No	elements	of	the	logo	may	be	recreated,	deleted,	cropped,	or	reconfi	gured.	Minimum	clearspace	to	be	maintained	around	the	logo.
	 	Logo	artwork	MUST	be	uniformly	scaled.	Non-uniform	scaling	distorts	the	proporti	ons	of	artwork	and	the	relati	onship	between	the	icons	and	lett	erforms.	Logo	ideally	should	always	appear	upright.	 	Logo	artwork	may	only	be	reproduced	directly	from	a	digital	fi	le.	It	should	never	be	reproduced	from	previously	printed	materials.
	 	A	white	box	around	the	logo	is	preferred	when	placed	on	a	dark	background	and	do	not	reproduce	the	logo	in	colors	other	than	those	specifi	ed	in	these	guidelines.
Brand elements — The	Logo
Alway	appears	as	a	complete	item	—	DO	NOT	delete	any	element	from	logoFull	colour	version	 Greyscale	version	 Mono	version
	 	
(and	minimum	recommened	clearspace)		 (and	minimum	size	20mm	width)
Brand elements — The	Strapline	
Wherever	possible	appears	in	line	and	below	the	logo
Full	colour	version	 Mono	version	
Brand elements — The	Highlighters	
The	yellow	box	is	a	feature	that	runs	thorughout	the	branding.	Always	to	the	left		and	bleeding	off		the	left		alongside	the	main	heading	or	photo.	No	set	size	but	usually	a	long	rectangle.
the mtt style
Brand elements — The	Break	line
The	yellow	dott	ed	line	is	a	feature	that	is	used	to	break	text	or	to	fi	nish	text.	Generally	to	the	column	width.
Brand elements — The	Sign	off		
The	yellow	text	in	a	blue	box	is	a	feature	that	is	reserved	for	a	Call	to	acti	on.
the mtt style guide
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
X
X
X
X
X
Call now ...
the mtt style guide
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
translation perfection
Triple guaranteed translation into any language
Triple guaranteed translation into any language
Phone: +44 1562 748 778Fax:	 +44	1562	829	563	E-mail: mtt@midlandtechnical.co.ukWeb	:	 www.midlandtechnical.co.ukMidland Technical Translations (UK) LimitedRegistered	Offices:
112-113	Coventry	Street,	KidderminsterWorcestershire	DY10	2BH		United	KingdomDirector	S	H	Clark	B.A.,	M.I.L.	•	Registered	in	England	No.	4930542
VAT	Registration	Number	GB	819	4060	31
Visual guidelinesBrand elements — Colour	pallette	The	mtt	brand	is	made	up	from	two	colours.	Blue	is	the	primary	colour,	the	gold	is	the	an	accent	colour	used	
to	compliment	the	blue,	but	the	blue	must	be	the	dominant	colour.
Brand elements — TypographyThe	mtt	brand	has	a	primary	typeface	of	Calibri.	Bold	is	used	for	headings	—	Regular	for	body	copy.	Italic
versions can be used for additional emphasis.	Always	ranged	left,	ragged	right.	Calibri	Regular
ABCDEFGHIJKLMNOPQRSTUVWXYZ	abcdefghijklmnopqrstuvwxyz		
The	quick	brown	fox	jumps	over	the	lazy	dogCalibri Italic
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz
The quick brown fox jumps over the lazy dogCalibri Bold
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz
The quick brown fox jumps over the lazy dogCalibri Bold Italic
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz
The quick brown fox jumps over the lazy dogAdditionally	the	mtt	brand	has	a	secondary	typeface	of	Caflisch	Script.	Used	for	the	strapline	and	other	more	
infomal	short	sections	of	text.
Caflisch Script
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz
The quick brown fox jumps over the lazy dog
These	guidelines	are	to	help	maintain	the	mtt	visual	identity	—	if	you	have	any	more	questions,	contact	us...
CMYK
C=100		M=95		Y=25		K=0
CMYK
C=0		M=40		Y=100		K=0
RGB
R=46	G=58	B=126
hex	#2e3a7e
RGB
R=250	G=166	B=26
hex	#faa61a

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TLC Breakfast June 2nd 2014 | Presentation

  • 2. TLC Business Networking Ltd Welcomes Su Willmott Action HR Ltd
  • 4. The Code was issued under section 199 of the Trade Union and Labour Relations (Consolidation) Act 1992. It came into effect on the 6 April 2009 Failure to follow the Code does not, in itself, make an employer liable to proceedings but tribunals will take the Code into account when considering relevant cases and are able to adjust any awards made in relevant cases by up to 25% for unreasonable failure to comply with any provision of the Code. Basically employers need to be ‘reasonable’ in how they deal with disciplinary matters in the workplace and ensure that they follow some sort of procedure which is applied to all workers fairly and consistently.
  • 5. The guide suggests that all employers keep a written record of any disciplinary or grievance cases they deal with. This can come in handy should a case result in a claim. It’s imperative that employers maintain records and ensure that the actions they take are clear, concise and consistent. The Code does not apply to redundancy dismissals or when coming to the end of a fixed term contract. However separate procedures are applicable (Section 139 of the Employment Rights Act 1996) when dealing with redundancies in the workplace. The procedures should be in writing and be clear so that all parties understand what will happen during a disciplinary process. Management should understand how to handle the Company’s disciplinary procedures.
  • 6. Employers and employees should raise and deal with issues promptly. It’s important that if an employer has an issue with an employee that they are informed as soon as possible and especially if the employer wishes to take disciplinary action against the employee. Timeframes are not provided by the Code but suggests that meetings, decisions, and confirmation of decisions should not be unreasonably delayed. It’s important to ensure that a full investigation is completed where necessary in order to gather the facts of the case. This may include interviewing others that may have witnessed any incidents etc.
  • 7. It’s important when completing an investigation that you get all the relevant facts and write them down. Statements should be signed by the person being questioned and dated. Wherever possible it should not be the same person handling the investigation as the one who will be taking the disciplinary hearing. Meetings convened under the investigative stage do not form part of the formal process and as such employees do not have the right to be accompanied. However minutes should be taken so they can be utilised at any subsequent disciplinary hearing.
  • 8. If the matters are serious enough it may warrant the employee being suspended from work whilst the investigation is conducted. Ideally this will be done in a face-to-face meeting followed up with a letter. It should be made clear that the suspension is not a disciplinary sanction and that it does not indicate that the employer has made any decision regarding the allegations made against the employee. It should be confirmed how long the employer anticipates the suspension will last, the employee’s rights and obligations and who their point of contact will be during the period of suspension. As soon as possible they should be invited to return to company premises to take part in an investigative meeting where the evidence is shown to them and they are asked for their version of events. Questions can be prepared by the investigating officer and asked at this meeting. It’s then up to the investigating officer to take all of the evidence and determine whether or not there is a case to answer. If he/she feels that there is sufficient evidence to proceed further then the employee should be invited to a formal disciplinary hearing.
  • 9. It’s important that the employee is provided with the invitation to attend a hearing in writing with all of the relevant evidence that will be utilised during the meeting e.g. copies of witness statements, internal records, photographs etc. If they have been suspended from work then the employee should also be released from any instructions not to contact fellow employees which may have been applied during the investigation. This is to allow them an opportunity to find an accompanying person. The chosen companion may be a fellow worker, a trade union representative, or an official employed by a trade union. A trade union representative who is not an employed official must have been certified by their union as being competent to accompany a worker.
  • 10. Workers have a statutory right to be accompanied by a companion where the disciplinary meeting could result in: A. a formal warning being issued; B. the taking of some other disciplinary action; or C. the confirmation of a warning or some other disciplinary action (appeal hearings) It is normal practice for this right to be exercised by the worker but it’s good practice to include this right in your written disciplinary and grievance procedures.
  • 11. It’s highly recommended that when you are considering issuing a formal warning of any kind, and once you have discussed the matter fully and all evidence has been reviewed, that the meeting is closed so that the employer can consider their decision. A letter informing the employee of the employer’s decision should be issued and wherever possible the employer should detail how they arrived at their decision. The letter should then provide details of the level of warning i.e. first or final and the length of time that the warning will be active e.g. 6 months and 12 months respectively. Many employees believe that if they have a case of gross misconduct to deal with they are within their rights to dismiss immediately. This is not the case, in all circumstances the procedures outlined today must be followed.
  • 12. Letters sent to the employee confirming the issue of either a warning or dismissal should always include the right of appeal. The employee should request an appeal and inform the employer of the grounds for their appeal in writing. The appeal should be dealt with wherever possible by a manager who has not previously been involved in the case. Yet again, employees have the right to be accompanied at an appeal hearing and when completed informed in writing of the decision as soon as practicable.
  • 16. Write down... your vision... your mission... your values...
  • 19. One Font is the same as... Another... Another... Another... Another...
  • 20. Blue is blue is blue...
  • 21. All in one document... This is a guide to any supplier or employee that is creating any form of communication, external or internal relating to the mtt brand. We’ve thought carefully about design and tone that mtt wants to reflect in its brand. To help mtt maintain a consistant look and feel to its brand, please refer to this style wherever possible... Contents Vision – strategic objective Mission – strategic purpose Global v local balance of interests Values Tone of voice Visual guidelines Brand elements Colour Palette Typography Vision – Strategic Objective To provide translation perfection with world-class service. Mission – Strategic Purpose To provide language solutions in all languages in three key fields (engineering / technical, PR marketing and legal) using approved mother – tongue professionals. We will delight customers in terms of delivery, accuracy and service and be their first choice for all their language requirements We will provide a fun environment for staff, where training and career development are a priority and where environmental concerns are taken seriously. Global v local balance of interests We are not a major multi-national company, looking to work with big brands for low return. We prefer to work for clients where our professional service and in-depth knowledge of our translators and their subjects is appreciated. We enjoy being based in beautiful Worcestershire and are also proud of our heritage from the industrial Black Country. We deal with people from all across the UK and indeed from right around the world, but our heart is local, supporting local businesses, schools and charities on a regular basis. Values Professional, Approachable, Knowledgeable, Honest Tone of voice Approachable and helpful, offering assistance and support. Informative, quietly confident, not over effusive. More than occasionally fun! the mtt style guide translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language Visual guidelines The primary goal of the mtt brand is to appear clean, unclutt ered and to maintain a visual ‘fl ow’.To ensure a consistent brand identi ty, a general collecti on guidelines is suggested: The brand should appear ideally with a pure white background. The word mtt should appear in lowercase. Boxes used within branding should be square corners (not round). Bullets are round yellow circles No elements of the logo may be recreated, deleted, cropped, or reconfi gured. Minimum clearspace to be maintained around the logo. Logo artwork MUST be uniformly scaled. Non-uniform scaling distorts the proporti ons of artwork and the relati onship between the icons and lett erforms. Logo ideally should always appear upright. Logo artwork may only be reproduced directly from a digital fi le. It should never be reproduced from previously printed materials. A white box around the logo is preferred when placed on a dark background and do not reproduce the logo in colors other than those specifi ed in these guidelines. Brand elements — The Logo Alway appears as a complete item — DO NOT delete any element from logoFull colour version Greyscale version Mono version (and minimum recommened clearspace) (and minimum size 20mm width) Brand elements — The Strapline Wherever possible appears in line and below the logo Full colour version Mono version Brand elements — The Highlighters The yellow box is a feature that runs thorughout the branding. Always to the left and bleeding off the left alongside the main heading or photo. No set size but usually a long rectangle. the mtt style Brand elements — The Break line The yellow dott ed line is a feature that is used to break text or to fi nish text. Generally to the column width. Brand elements — The Sign off The yellow text in a blue box is a feature that is reserved for a Call to acti on. the mtt style guide translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language X X X X X Call now ... the mtt style guide translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language translation perfection Triple guaranteed translation into any language Triple guaranteed translation into any language Phone: +44 1562 748 778Fax: +44 1562 829 563 E-mail: mtt@midlandtechnical.co.ukWeb : www.midlandtechnical.co.ukMidland Technical Translations (UK) LimitedRegistered Offices: 112-113 Coventry Street, KidderminsterWorcestershire DY10 2BH United KingdomDirector S H Clark B.A., M.I.L. • Registered in England No. 4930542 VAT Registration Number GB 819 4060 31 Visual guidelinesBrand elements — Colour pallette The mtt brand is made up from two colours. Blue is the primary colour, the gold is the an accent colour used to compliment the blue, but the blue must be the dominant colour. Brand elements — TypographyThe mtt brand has a primary typeface of Calibri. Bold is used for headings — Regular for body copy. Italic versions can be used for additional emphasis. Always ranged left, ragged right. Calibri Regular ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz The quick brown fox jumps over the lazy dogCalibri Italic ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz The quick brown fox jumps over the lazy dogCalibri Bold ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz The quick brown fox jumps over the lazy dogCalibri Bold Italic ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz The quick brown fox jumps over the lazy dogAdditionally the mtt brand has a secondary typeface of Caflisch Script. Used for the strapline and other more infomal short sections of text. Caflisch Script ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz The quick brown fox jumps over the lazy dog These guidelines are to help maintain the mtt visual identity — if you have any more questions, contact us... CMYK C=100 M=95 Y=25 K=0 CMYK C=0 M=40 Y=100 K=0 RGB R=46 G=58 B=126 hex #2e3a7e RGB R=250 G=166 B=26 hex #faa61a