Recommended
More Related Content
What's hot
What's hot (20)
Viewers also liked
Viewers also liked (9)
Recently uploaded
Recently uploaded (20)
Qms flash 2
- 1. The second quality principle of ISO What cannot be measured cannot be monitored Devise tools to measure your process and then monitor at specific intervals For example: On-Time Delivery Target = 85%, Stretch Goal = 100%, Actual 87% Gap analysis, Internal Audits, 2nd Party and 3rd Party Audits are some of the tools which could be used for the above requirement In a nut shell, every process has to be measured access its effectiveness and compliance with ISO 9001 Control & Monitoring Efforts If you are not measuring your performance you are not monitoring yourself.