2. • Safe Deposit Locker facility is one
of the ancillary services provided
by the Bank to its customers.
• Lockers Branches are equipped
with high security features and
specially built strong rooms.
• Locker facility is available in over
2500 branches across the country.
Wide availability of lockers in
various sizes and at various
locations.
10. PrivateLocker
Services
• Private Locker Service is gaining traction in
metro and small cities
• TRUST: Private Locker Service is neither
regulated nor governed. It is a private
facility. The locker agreement is a private
agreement between the hirer and the hiree.
• Grievance Redressal: the probability of
grievance is high in case of Private Locker
Service. One of the grievances can be related
to the content of the locker. Even in the case of
bank locker, the onus is on the customer to
prove the content in the locker.
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