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ROI
MARKETING




think webpower
ROI Marketing
7 STEPS
 FOR MARKETING
COMMUNICATIONS
   STRATEGY
1. WHAT’S YOUR COMPANY?
• Communicate    what your business is about in 120 characters or
 less.

• Be   concise, truthful, find that golden nugget.
2. WHAT’S THE OBJECTIVE?

• AWARENESS        - “now with all wheel drive” buzz building
 type of program, “new” product, new service, incentives.

• SALES   - build sales driven programs.

• LOYALTY    - engender greater good will, repeat customers, turn
 customers into lifelong clients and advocates for marketing your
 business.
3. CURRENT RELATIONSHIP
       WITH YOUR BRAND
• Nothing

• Aware, No Action

• Single Action   - single purchase

• Repeat   / Enthusiasts - multiple purchases

• Advocates       - Holy Grail - Marketing your product or service for
 Free
4. WHO IS YOUR TARGET
               GROUP?


• How   are you going to engage that group?


• Digital? Traditional
                   Print? Social marketing - Web 2.0, 3.0, (Face
 Book - Viral Marketing?) Off and Online?
5. WHAT IS YOUR
                DIFFERENTIATOR?

• Whatmakes your business unique, different?
 What is the passion in your company?

• Find   the one thing and build around it.

• Humanize     the brand – you have to find the one thing that’s
 interesting about the company and focus on that.
4 DIFFERENTIATORS
        VOLVO = SAFETY

      APPLE = INNOVATION

NORDSTROM’S = CUSTOMER SERVICE

        DISNEY = MAGIC
6. BRAND IN THE
                 MARKETPLACE

• Ask   your clients what their perspective is on who you are?

• Don’t   think - listen and observe.

• Discover     what makes your company special.

• Technology   doesn’t shape the world, people do.
7. HUMANIZE THE BRAND

• It’s   about people, it’s about your story, it has to be compelling.

• If   blogging - passion trumps rank anytime.

• Pingpong - back and forth human engagement to help drive
  brand to consumer dialogue, to drive brand preference &
  brand loyalty.

• Approachability       helps to influence how your company is
  perceived - it develops client loyalty.
IDENTITY SUCCESS
•   Case Study 1
CHC develops sunroom and conservatories, living spaces for both residential and
commercial facilities.


   Annual Collections: $1.7 million
    Annual Marketing Budget: $45,200
    Estimated ROI Net Profit: $207,400

Think Webpower provided Brand Development, Web development, Ads, Posters, Signage,
Direct Mail... collateral

“Using Think Webpower as our Marketing partner we saw immediate results!
Within a short 6 month term we realized close to 200% ROI profit on our initial marketing investment. Umberto was eager
to provide us with our cornerstone marketing communications vehicles. Starting with our Corporate Logo, Website
Development and numerous collateral items we have great response.
All this during a downturn in the economy! Great Marketing = Great Results!”

Complete Home Concepts
Patio Enclosures Inc.

Curtis Cutting Project Manager
Blinds & Shades
                                                                                                                                                                                                                                    Custom window                   ____________________________________________________________________________________________________

                                                                                                                                                                                                                                    Blinds & Shades
                                                                                                                                                                                                                                    are an amazing                                                                                                                                    FREE
                                                                                                                                                                                                                                    and useful                                                                                                                                      In-Home

                                                                                            Sunrooms...                                                                                                                             investment for
                                                                                                                                                                                                                                    your home.
                                                                                                                                                                                                                                                                                                                                                                                     Design
                                                                                                                                                                                                                                                                                                                                                                                  Consultation!

                                                          a Healthy Home Addition.                                                                                                                                                  Beautify your home                                                                                                                            CLICK HERE
                                                                                                                                                                                                                                    while saving
                                                                                                                                                                                                                                    money!
                                                                                                                                                                                                                                                                                                                                                                                       Get FREE
                                                                                                                                                                                                                                                                                                                                                                                        Product
                                                                                                                                                                                                                                    Blinds & Shades offer you
                                                                                                                                                                                                                                                                                                                                                                                      Information
                                                                                                                                                                                                                                    the best flexibility in terms
                                                                                                                                                                                                                                                                                                                                                                                      Contact Us
                                                                                                                                                                                                                                    of light control for any
                                                                                                                                                                                                                                                                                                                                                                                         Today!
                                                                                                                                                                                                                                    room in your home.

                                                                                                                                                                                                                                                                                                                                                                                  CLICK HERE

                                                                                                                                                                                                                                     CONTACT US

                                                                                                                                                                                                                                     SHOWROOM
                                                                                                                                                                                                                                     180 Sheldon Drive,
                                                                                                                                                                                                                                                                         Custom-Manufactured Window Blinds & Shades for Sunrooms
                                                                                                                                                                                                                                     Unit 2A, Cambridge, ON
                                                                                                                                                                                                                                     N1R 6V1
                                                                                                                                                                                                                                                                         & More
                                                                                                                                                                                                                                                                         Complete Homce Concepts Inc. offers a complete line of custom blinds and shades, designed and manu-
                                                                                                                                                                                                                                     Toll Free 1-877-624-1966
                                                                                                                                                                                                                                     519-624-1966                        factured to precisely fit your Sunroom. Engineered to withstand the sun's intensity (unique in a room made
                                                                                                                                                                                                                                                                         completely of glass!) our blinds and shades:


                                                                                                                                                                                                                                     Bank Financing                      • Won't fade or warp like most general-use window coverings
                                                                                                                                                                                                                                     Available O.A.C.                    • Protect furnishings from the fading UV rays of the sun
                                                                                                                                                                                                                                                                         • Provide privacy, beauty and shade




                                                                           When people imagine “sunroom” they often picture a comfortable spot for a morning coffee,
                                                                               the perfect place to watch a thunderstorm or a striking setting for an evening meal.
                                                        However, few people realize the true health benefits that come from enjoying a sunroom, everybody seems to feel better when
                                                         the sun comes out. Sunlight triggers the increased production of the “feel good” brain chemical called serotonin which is
                                                                          essential for controlling sleep patterns, enhancing sex drives and warding off depression.
                                                                   (Sunlight is the richest source for your body to produce vitamin D and is vital to our immune systems).
                                                        With a sunroom addition, not only will you increase the value of your home, you’ll improve your overall health, mind, body and soul.
                                                             • Sunrooms • Solariums • Conservatories • Porch Enclosures • Screen Enclosures • Retractable Awnings • Blinds & Shades • Solar Shades
                                                                     The process starts with an on-site design consultation – Toll free: 1-877-624-1966 or 519-624-1966.




                                                                                                                                                                                                                                                                                 Welcome to Complete Home Concepts Inc.
                                                                                                                                                                                                                                                                                 Imagine New Living Space!
                                                                                                                                                                                                                                                                                 Add extra living space for the family. Create a quite retreat
                                                                                                                                                                                                                        Build Your                                               and let the beauty of the outdoors surround you in an
                                    Mario Micheli                                                                                                                                                                      Dream Room                                                environment you can control.


                                    Tel: 519-624-1966
                                                                                                                                                                                                                          Today!                                                 ENTER
     ENCLOSURES INC.                1-877-624-1966
                           ®        Fax: 519-623-3994
  Authorized Dealer


         E-mail: Mario@completehomeconcepts.ca
            www.completehomeconcepts.ca
                                                                                                                                                                                       _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

                                                                                                                                                                                                                                                                                                                         BUILDING DREAMS... FOR OVER 40 YEARS!
                      H me CONCEPTS Inc.
                                                                                                                                                                                              Copyright 2009 by Complete Home Concepts Inc.
                                                                                                                                                                                       _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

180 Sheldon Drive, Unit 2A, Cambridge ON N1R 6V1
IDENTITY SUCCESS
•   Case Study 2
Vincenzo’s a gourmet food retailer well known with plenty of history and little need to brand
the company keeps expenditures to a minimum for brand development but still realizes a
great ROI on the work provided by THINK WEBPOWER.


   Annual Marketing Budget: $42,500
    Estimated ROI Net Profit: $87,400

ThinkWebpower provided Brand Development, Packaging, Newsletters, Signage, Direct
Mail... collateral
“Umberto has provided us with marketing from the start and we have had nothing but success!
I would encourage anyone needing his expertise of visual graphic design to call on him for amazing results!”


Vincenzos


Carmine Caccioppoli President
IDENTITY SUCCESS
•   Case Study 3
wrfoodsystem.ca initiate/coordinate action on issues of importance to the health of the
Waterloo Region food system & increase the number of connections among WR food system
stakeholders

   Number of website visits targeted (200): Actual visits (1,253)
    Registration to site: 224% increase
    New Partnerships formed: Achieved 350% above target

Think Webpower provided Web Design & Layout.

“ThinkWebpower    provided us with several options for our website design and all were outstanding!
We have had higher than anticipated visits to our site and great feedback as well.
Great Work Umberto!”

Region of Waterloo

Marc xuereb
ECONOMIC CONSIDERATIONS


•   Marketing should flow from the business and marketing objectives.

•   Estimated Marketing Budget should be 6% to 8% of annual sales.*

•   A marketing plan should change with your business over time, as
    your goals and budget grow.


    *Percentage number will also depend on your industry, your position within the industry, the
    state of the economy, the gross margin, and many other factors.
GREATER ROI

• DELIVERING        A GREATER ROI

Distinguishing your business’ uniqueness in the marketplace is
the challenge; marketing it appropriately and effectively, both on and
offline is what we do best.

Without strategic insight creative would only offer generic,
empty messages that clutter the marketplace.
Whether Off or Online –


   LISTEN First,
Provide CONTENT,
   SELL Second.
ROI
 MARKETING




thinkwebpower.com

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ROI 2

  • 2. 7 STEPS FOR MARKETING COMMUNICATIONS STRATEGY
  • 3. 1. WHAT’S YOUR COMPANY? • Communicate what your business is about in 120 characters or less. • Be concise, truthful, find that golden nugget.
  • 4. 2. WHAT’S THE OBJECTIVE? • AWARENESS - “now with all wheel drive” buzz building type of program, “new” product, new service, incentives. • SALES - build sales driven programs. • LOYALTY - engender greater good will, repeat customers, turn customers into lifelong clients and advocates for marketing your business.
  • 5. 3. CURRENT RELATIONSHIP WITH YOUR BRAND • Nothing • Aware, No Action • Single Action - single purchase • Repeat / Enthusiasts - multiple purchases • Advocates - Holy Grail - Marketing your product or service for Free
  • 6. 4. WHO IS YOUR TARGET GROUP? • How are you going to engage that group? • Digital? Traditional Print? Social marketing - Web 2.0, 3.0, (Face Book - Viral Marketing?) Off and Online?
  • 7. 5. WHAT IS YOUR DIFFERENTIATOR? • Whatmakes your business unique, different? What is the passion in your company? • Find the one thing and build around it. • Humanize the brand – you have to find the one thing that’s interesting about the company and focus on that.
  • 8. 4 DIFFERENTIATORS VOLVO = SAFETY APPLE = INNOVATION NORDSTROM’S = CUSTOMER SERVICE DISNEY = MAGIC
  • 9. 6. BRAND IN THE MARKETPLACE • Ask your clients what their perspective is on who you are? • Don’t think - listen and observe. • Discover what makes your company special. • Technology doesn’t shape the world, people do.
  • 10. 7. HUMANIZE THE BRAND • It’s about people, it’s about your story, it has to be compelling. • If blogging - passion trumps rank anytime. • Pingpong - back and forth human engagement to help drive brand to consumer dialogue, to drive brand preference & brand loyalty. • Approachability helps to influence how your company is perceived - it develops client loyalty.
  • 11. IDENTITY SUCCESS • Case Study 1 CHC develops sunroom and conservatories, living spaces for both residential and commercial facilities. Annual Collections: $1.7 million Annual Marketing Budget: $45,200 Estimated ROI Net Profit: $207,400 Think Webpower provided Brand Development, Web development, Ads, Posters, Signage, Direct Mail... collateral “Using Think Webpower as our Marketing partner we saw immediate results! Within a short 6 month term we realized close to 200% ROI profit on our initial marketing investment. Umberto was eager to provide us with our cornerstone marketing communications vehicles. Starting with our Corporate Logo, Website Development and numerous collateral items we have great response. All this during a downturn in the economy! Great Marketing = Great Results!” Complete Home Concepts Patio Enclosures Inc. Curtis Cutting Project Manager
  • 12. Blinds & Shades Custom window ____________________________________________________________________________________________________ Blinds & Shades are an amazing FREE and useful In-Home Sunrooms... investment for your home. Design Consultation! a Healthy Home Addition. Beautify your home CLICK HERE while saving money! Get FREE Product Blinds & Shades offer you Information the best flexibility in terms Contact Us of light control for any Today! room in your home. CLICK HERE CONTACT US SHOWROOM 180 Sheldon Drive, Custom-Manufactured Window Blinds & Shades for Sunrooms Unit 2A, Cambridge, ON N1R 6V1 & More Complete Homce Concepts Inc. offers a complete line of custom blinds and shades, designed and manu- Toll Free 1-877-624-1966 519-624-1966 factured to precisely fit your Sunroom. Engineered to withstand the sun's intensity (unique in a room made completely of glass!) our blinds and shades: Bank Financing • Won't fade or warp like most general-use window coverings Available O.A.C. • Protect furnishings from the fading UV rays of the sun • Provide privacy, beauty and shade When people imagine “sunroom” they often picture a comfortable spot for a morning coffee, the perfect place to watch a thunderstorm or a striking setting for an evening meal. However, few people realize the true health benefits that come from enjoying a sunroom, everybody seems to feel better when the sun comes out. Sunlight triggers the increased production of the “feel good” brain chemical called serotonin which is essential for controlling sleep patterns, enhancing sex drives and warding off depression. (Sunlight is the richest source for your body to produce vitamin D and is vital to our immune systems). With a sunroom addition, not only will you increase the value of your home, you’ll improve your overall health, mind, body and soul. • Sunrooms • Solariums • Conservatories • Porch Enclosures • Screen Enclosures • Retractable Awnings • Blinds & Shades • Solar Shades The process starts with an on-site design consultation – Toll free: 1-877-624-1966 or 519-624-1966. Welcome to Complete Home Concepts Inc. Imagine New Living Space! Add extra living space for the family. Create a quite retreat Build Your and let the beauty of the outdoors surround you in an Mario Micheli Dream Room environment you can control. Tel: 519-624-1966 Today! ENTER ENCLOSURES INC. 1-877-624-1966 ® Fax: 519-623-3994 Authorized Dealer E-mail: Mario@completehomeconcepts.ca www.completehomeconcepts.ca _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ BUILDING DREAMS... FOR OVER 40 YEARS! H me CONCEPTS Inc. Copyright 2009 by Complete Home Concepts Inc. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 180 Sheldon Drive, Unit 2A, Cambridge ON N1R 6V1
  • 13. IDENTITY SUCCESS • Case Study 2 Vincenzo’s a gourmet food retailer well known with plenty of history and little need to brand the company keeps expenditures to a minimum for brand development but still realizes a great ROI on the work provided by THINK WEBPOWER. Annual Marketing Budget: $42,500 Estimated ROI Net Profit: $87,400 ThinkWebpower provided Brand Development, Packaging, Newsletters, Signage, Direct Mail... collateral “Umberto has provided us with marketing from the start and we have had nothing but success! I would encourage anyone needing his expertise of visual graphic design to call on him for amazing results!” Vincenzos Carmine Caccioppoli President
  • 14. IDENTITY SUCCESS • Case Study 3 wrfoodsystem.ca initiate/coordinate action on issues of importance to the health of the Waterloo Region food system & increase the number of connections among WR food system stakeholders Number of website visits targeted (200): Actual visits (1,253) Registration to site: 224% increase New Partnerships formed: Achieved 350% above target Think Webpower provided Web Design & Layout. “ThinkWebpower provided us with several options for our website design and all were outstanding! We have had higher than anticipated visits to our site and great feedback as well. Great Work Umberto!” Region of Waterloo Marc xuereb
  • 15. ECONOMIC CONSIDERATIONS • Marketing should flow from the business and marketing objectives. • Estimated Marketing Budget should be 6% to 8% of annual sales.* • A marketing plan should change with your business over time, as your goals and budget grow. *Percentage number will also depend on your industry, your position within the industry, the state of the economy, the gross margin, and many other factors.
  • 16. GREATER ROI • DELIVERING A GREATER ROI Distinguishing your business’ uniqueness in the marketplace is the challenge; marketing it appropriately and effectively, both on and offline is what we do best. Without strategic insight creative would only offer generic, empty messages that clutter the marketplace.
  • 17. Whether Off or Online – LISTEN First, Provide CONTENT, SELL Second.