1. Significant Risks Shailesh Shailesh to create cost sheet for Sales to use in educating clients $144,000 $240,000 60% Recruiting Lower delivery percentage because of no shows – salaries consultants demand are too high Jay/Todd Assign strong account manager to strategic accounts $150,000 $1,500,000 10% US Delivery Strategic customer terminates or minimizes business with CEI Ryan Have strict payment terms $150,000 $500,000 30% Legal Matrix unable to pay for services Todd Identify backup PD, Ensure PD is compensated $170,000 $1,700,000 10% US Delivery Microsoft Practice Director leaves Mike Taylor Monitor accounts, make calls and work with sales to ensure payments $180,000 $400,000 45% Accounting Wellpoint, Humana, Fannie Mae or Corrilian could become slow pays Mike Taylor Monitor aged AR to ensure payments $198,000 $200,000 99% Accounting Low diversity of clients causing cash flow issues Jay/Todd $200,000 $2,000,000 10% Solution Sales Loss of J2EE Practice Director Jay Build & Close pipeline and improve project estimation and pricing guidelines $300,000 $1,000,000 30% Solution Sales Loss of Ryan Baker Todd Strengthen working relationship between solutions and recruiting. Enable recruiting to see some "wins" working with Solutions $532,000 $760,000 70% US Delivery Unable to staff contract developers on projects Resp. Person Mitigation Plan Risk Value Impact Probability Dept Risk
2. Significant Risks (cont.) Jay/Todd Work with development to improve bid management process to maximize pre-sales resources $75,000 $250,000 30% Solution Sales Lack of available pre-sales resources Will/Tony Try to get work orders signed $75,000 $300,000 25% Legal Starts without signed work orders (Wellpoint, Delloite, Humana) can cause payment problems Frank $80,000 $8,000,000 1% AIS Wellpoint Hiring Freeze Shailesh Raja to assist in closing old/stale job orders $90,000 $300,000 30% Recruiting Stale/bad job orders being kept open where chance of success low Vijay Have an employee in India ready to fill in $100,000 $1,000,000 10% Elite Careers Jeri Quitting Kelly $100,000 $2,000,000 5% AIS Humana Freeze Jay/Todd Maintain close VP contact with CMP $125,000 $500,000 25% Solution Sales CMP Volitility Resp. Person Mitigation Plan Risk Value Impact Probability Dept Risk
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4. Review of Organization Objectives (cont.) Current Results Target Objective Quarterly meeting held on July 26 Quarterly Meetings Aligning company and employee goals (top to bottom) Training To develop an expertise level that is the best in the industry Lead by example To create a team of honest, creative, diligent & enterprising individuals of high integrity Keep bar high on new hires Hire & retain the best Risk Lists updated for Elite Careers, Accounting and US Delivery Updates remaining for Operations, Solution Sales, AIS Sales, Marketing Risk Lists created for each department Managing risk Recommendation for DC office has been made. Identify branch offices opportunities in AIS J2EE Emerging + Offshore focus in Solutions Forsee areas of growth & be ready to capture opportunities to become #1 Q2 audit completed on August 3rd Completion of quarterly audits Compliance to all rules and regulations UAT of SalesLogix has not occurred Full SalesLogix Implementation by July Strong information systems
