360 communication is probably the key concern of most organizations: Keeping in touch with your customers Keeping in touch with your employees Peer communications: Projects, Tasks, Departments
95% of training falls into 2 types categories. Face to face seminar or software application based training. Participants accessing training will fall largely into On demand, Near Real Time or Real Time. The entire suite is integrated to maximize the investment in hardware and minimize the requirements for training on how to use the system.
If there are 3 or more participants in the conference, the system will automatically control the data rate for video to conserve bandwidth. AcuCONFERENCE will reduce the bit rate for participants who are not talking in the conference. Our unique AV flow control ensure smooth video playback with minimal jerkiness and very fast audio transmission delay. It’s like talking over the telephone line!
In AcuCONFERENCE, you can record mixed audio, presenter’s video and all the slides, chat, web browse as well as annotations. Recorded AcuCONFERENCE session can be edited and modified using AcuSTUDIO. World of flexibilities.
You may not have the presentation is soft copy. But as long as you’ve a TWAIN compliance hardware scanner, you can scan the document into AcuCONFERENCE. You can also capture any part of your screen or play video and music to your participants.
Why do we need Apps Presence?
All sounds great but I don’t have the time and budget to do this!
When content is created and uploaded to the network, the content will be pulled into the AcuSTREAMs. When these content are replicated, a notification email will be sent to the user together with an access link.
User need select which server to access from. Aculearn OPR will automatically detect and direct the user to the AcuSTREAM.
INC takes the load off from AcuMANAGER by establishing a direct link between AcuSTREAMs.
Introduction Acu [email_address] Rich Media Communications
AcuLearn - The Company <ul><li>Software research & development company </li></ul><ul><li>Incorporated in Feb 2001 </li></ul><ul><li>Data networking & e-learning background </li></ul><ul><li>Software technology for unified communications </li></ul><ul><li>Emphasis on rapid deployment, fast ROI </li></ul>A company with broad experiences working with major Telcos, Healthcare, Universities and Enterprises.
Connecting all the dots <ul><li>AcuStudio – Easy on demand content creation </li></ul><ul><li>AcuStudio Duo- Schedule and One Touch Recording System </li></ul><ul><li>AcuLive – Webcast live with a click on of a button </li></ul><ul><li>AcuCom – Mobile Communicator platform </li></ul><ul><li>AcuConference – Real time interactive Video/Audio/Data with unlimited interactive participants on single 512/256kbps ADSL </li></ul><ul><li>AcuPodcast – Provide RSS feeds content subscribers and automatic conversion to mp3/mp4 format </li></ul><ul><li>AcuManager/AcuStreams – Telco Grade scalable architecture with 99.99% availability, Fully automatic failover and load balancing </li></ul>
Real world – Real concerns <ul><li>Network </li></ul><ul><ul><li>Bandwidth </li></ul></ul><ul><ul><li>Delay </li></ul></ul><ul><li>Equipments </li></ul><ul><ul><li>A/V Test </li></ul></ul><ul><ul><li>Sensitivity </li></ul></ul><ul><ul><li>Quality </li></ul></ul>
Variable Bit Rate / AV flow control Actively monitor network condition for maximum performance Join an interactive conference with hundreds on an ADSL!
Echo Suppression Best in class echo suppression
Integrated to PSTN <ul><li>Hosts and Participant can join the conference using PC VOIP or telephone </li></ul><ul><li>Host can also call external parties’ telephone to invite them into the conference </li></ul>
Security <ul><li>Set SSL for all transmission </li></ul><ul><ul><li>Full secure transmission </li></ul></ul><ul><li>Set SSL for login </li></ul><ul><ul><li>Secure Login </li></ul></ul><ul><ul><li>Higher efficiency in transmission </li></ul></ul>
Transmission and Delay <ul><li>Ability to connect through 99% of network configuration - Support firewall, proxy, proxy pac, NAT </li></ul><ul><li>Shortest latency approx 320ms on top of Internet RTD – Very critical for true interactive experience </li></ul>
Content Distribution Process IDM AcuManager Authors AcuStream AcuStream uploaded content 1 Content Management System e.g. LMS, LCMS, TMS, Knowledge Portals 4 hyperlink posted 2 replication 3 Email Notification with hyperlink
Content Access Process <ul><li>OPR – optimum performance redirection </li></ul>IDM 2000 AcuSTREAM AcuMANAGER Content Management System user clicks on hyperlink AcuSTREAM AcuSTREAM 1 4 2 3
Live Broadcast Network Multicast Subnet Multicast Unicast Chat
CDN - AcuConference IDM 2000 AM Content Management System Host clicks on hyperlink OPR – optimum performance redirection INC – Inter-nodal Connection (Scalability) Participants click on hyperlink LAN Proxy INC 1 AS AS AS 4 2 3 5 7 8 6 Load Balancing Automatic Failover
NTU lectures go online for 20,000 Main Lecture Theatre with capacity for 2000
What users say about rich-media Tang Kim Yee, Senior Manager, VISA "The solution allows us to train our engineers on technology updates as soon as they happen." "I view the video modules as a technical information resource, which can be accessed any time I wish“ "This would not be possible in a classroom situation." Andy Quek, Network Engineer, VISA “ Using audio and video 'humanises ' the training process. 'It makes the learning process more engaging and effective than just downloading notes from the Net.' Asst Prof Daniel Tan, Director CED, NTU
Quality Counts Too Winner of APICTA Award 2007 Winner of Redherring Award 2007
Knowledge retention rates <ul><li>Research Institute of America: </li></ul><ul><li>58% retention 33 minutes after lecture </li></ul><ul><li>33% by the second day </li></ul><ul><li>15% after 3 weeks </li></ul>“ Sometimes the lecturer talks too fast. And since there are so many students attending the session, it’s inconvenient to ask him to repeat himself.” Grace Teo, 1st year NTU engineering student
Students’ Feedback Legend: 1: Strongly agree 2: Agree 3: Disagree 4: Strongly disagree 94% of the students agree that the video recorded lectures are useful in relation to their studies (n=1140)
Students’ Feedback Legend: 1: Strongly agree 2: Agree 3: Disagree 4: Strongly disagree 83.02% of the students are satisfied with the video recorded lectures (n=1142)
Students’ Feedback Legend: 1: Strongly agree 2: Agree 3: Disagree 4: Strongly disagree 95.78% of the students agree that these video recorded lectures should be continued in the following semesters (n=1114)