SlideShares tagged with customer journey maps

Top 10 Customer Journey Mapping Tools.pdf

WebMaxy
Top 10 Customer Journey Mapping Tools.pdf
1y ago, 3 views

1y ago, 3 views

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Customer journey maps

RAMIALHATAB
Customer journey maps
4y ago, 1,269 views

4y ago, 1,269 views

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Getting from problem to vision

Michal Mazur
Getting from problem to vision
5y ago, 71 views

5y ago, 71 views

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Building Empathy With Your Customer Through Narratives

Jeffrey Humble
Building Empathy With Your Customer Through Narratives
6y ago, 339 views

6y ago, 339 views

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Know your customer

Scott Germaise
Know your customer
7y ago, 357 views

7y ago, 357 views

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Mapping Experiences - Workshop Presentation

Jim Kalbach
Mapping Experiences - Workshop Presentation
7y ago, 7,559 views

7y ago, 7,559 views

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Customer experience strategy development methodology v1.6

Roberto Suarez-Ojedis
Customer experience strategy development methodology v1.6
8y ago, 8,343 views

8y ago, 8,343 views

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4 Steps to a Great Digital Banking Customer Experience

Cognizant
4 Steps to a Great Digital Banking Customer Experience
8y ago, 536 views

8y ago, 536 views

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Tips on Creating Your Own Customer Journey Maps

Michael Barr
Tips on Creating Your Own Customer Journey Maps
8y ago, 654 views

8y ago, 654 views

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Customer Journey Maps and Buyer Personas

Goodbuzz Inc.
Customer Journey Maps and Buyer Personas
8y ago, 1,936 views

8y ago, 1,936 views

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Mapping Experiences Fluxible 2015

Jim Kalbach
Mapping Experiences Fluxible 2015
8y ago, 1,605 views

8y ago, 1,605 views

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Mapping Experience -- Jim Kalbach UXSTRAT 15

Jim Kalbach
Mapping Experience -- Jim Kalbach UXSTRAT 15
8y ago, 51,385 views

8y ago, 51,385 views

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Moving From The Screen To Device And Back Again: The Omnichannel Customer Experience

Tangerine Lab
Moving From The Screen To Device And Back Again: The Omnichannel Customer Experience
9y ago, 306 views

9y ago, 306 views

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Customer journey mapping - a How to...

Catherine Elder
Customer journey mapping - a How to...
9y ago, 1,210 views

9y ago, 1,210 views

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Orchestrating Touchpoints - From Business to Buttons 2014

Chris Risdon
Orchestrating Touchpoints - From Business to Buttons 2014
10y ago, 24,797 views

10y ago, 24,797 views

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Building the Structure and Mechanics of a professional sales organization

Jeremiah Fellows
Building the Structure and Mechanics of a professional sales organization
10y ago, 1,293 views

10y ago, 1,293 views

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USEEDS° :: Customer Journey Maps

USEEDS GmbH
USEEDS° :: Customer Journey Maps
11y ago, 2,676 views

11y ago, 2,676 views

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