New consulting company offering services to all enterprizes with needs in improving their telecommunications with an office located anywhere in the province of Quebec.

1. Coaching Telecom At your service!

4. Why hire a consultant The consultant must keep his technical knowledge up-to-date at all time in order to coach you toward the right decision between a complete or partial replacement of your existing infracstructure, upgrade your present solution or simly program the existing software installed but not used. The consultant will bring a neutral opinion on your global needs. Therefore, he will evaluate them correctly and make his recommandations based on the level of importance for each application versus the cost associated to them. The growth & Management of the growth are part of today’s priorities of the Management Team. To meet their goal, they need a reliable infracstructure without putting aside the security level & rentability that will bring innovation for their business. What are your cost management objectives? Can you predict what your future costs in IT will be? What are your company’s new policy concernng costs? Are your infrastructures managed the best way at the best costs possible? Is it necessary to change your Service Provider to maximize your investment? Is your Service Agreement clearly defined? What are the services you pay for? Are you using them? Any Telecom Companies can resell equipments… No matter what technology you choose, it is the technical expertise of the installation & service Team that will make the difference and make it a success!

7. Contract Negociations « In the past » , A telephony project meant to buy equipment, physically install it in the equipment room, program it as per the site survey and train your personnel so they could use the new available functionalities. The Reseller who installed the new system included a 12 months part & labour warranty that covered the replacement of defective parts. At the end of the warranty period, you had the choice to pay for a maintenance contract for the same type of coverage for a period up to 5 years. Today…. The solution you choose depend a lot more on the application & sofware rather than the equipment installed. That is why it is even more important to negociate the content of the contract you are about to enter and personnalize it to meet your needs. Some of them include the time of coverage, the remote support, the expertise of the technical team, the maintenance plan with the manufacturer, that proper cancelling clauses are clear, etc… At Coaching Telecom, we are best qualified to help you negociate the right type of contract that will allow you to meet your present needs & expectations for the future.