RELATED TO THE TYPES OF CAREERS IN RETAIL A PERSON CAN MAKE.

2. Content
 Definition of Retailing
 Types of Retail Formats in India
 Ethical Issues
 Legal Issues
 Why Retail is a smart Career Choice ?
 5 Main Retail Industry Areas

3. Definition of Retailing
 Retailing- It is defined as a conclusive set of
activities or steps used to sell a product or a
service to consumers for their personal or
family use.
 Retailer-
A business or person that sells goods to
the consumer.

4. Types of Retail Formats
in India
 Mom-and-Pop
 Department Stores
 Category Killers
 Malls
 Discount Stores
 Super Market
 Street Vendors
 Hyper Markets
 Kiosks

5. Ethical Issues
 Consumer Fraud
 Retail Theft
 Slotting Allowances
 Use of Customer Information

6. Consumer Fraud
 The defrauding of consumer of various
products & services which do not perform as
advertised, or overcharging.
 Protection of Consumer Fraud:
Indian Association of Consumer ( IAC )
Consumer Forum ( CF )
Consumer Education Society ( CES )
Karnataka Consumer Service Society ( KCSS )

7. Retail Theft
 Also known as Shoplifting.
 Refers to robbing of goods from
retail stores.
 There are people or groups who
make a living through shoplifting.

8. Slotting
Allowances
 A fee paid by a manufacturer to
the retailer to provide shelf space
or a slot for a new product.
 Fee varies depending upon the
market and product.

9. Use of Consumer
Information
 The information collected by a
retail store regarding the buying
behavior, address, name, phn.
number, etc. All this info. Can
either be used in a positive or
negative way.

10. Legal Issues
A person who is responsible for the
operation of a single or multiple
retail stores has to be aware of
various laws and regulations.
 Consumer Protection Act 1946.
 Industrial Establishment Act 1946.

11. Consumer Protection
Act 1946
 Name & address of the
consumer.
 Net quantity of the package.
 Month & year of manufacture.
 Etc.

12. Industrial Establishment Act
1946
 Regulate the conditions, recruitment,
discharge, disciplinary action, holidays,
etc.
 This act is applicable to industrial
establishments wherein 50 or more
workmen have been employed in the
preceding 12 months.
 Central & State Govt. can make this act
applicable to less than 50 person as in case
of U.P. & West Bengal.

13. Why Retail is a smart
Career Choice ?
 The retail industry offers...
1) Variety
2) Retail Is Everywhere
3) Flexibility
4) Job Benefits

14. 5 Main Retail
Industry Areas
 Specialty Retailing
 Food & Beverages
 Work, Home & Lifestyle
 General Retailing
 Wholesale & Logistics

15. Specialty Retailing
 Floristry
 Newsagents, Stationary and Books
 Community Pharmacy
 Specialty Stores
 Jewellery Retailing
 Fashion, Clothing and Footwear

16. Food & Beverages
 Supermarkets
 Liquor Retailing
 Fruit and Vegetable
 Fast Food and Take-away
 Specialty Food

17. Work, Home & Lifestyle
 Entertainment, Communication and
Technology
 Sport Recreation and Leisure
 Home Living
 Hardware and Gardening

18. General Retailing
 Department Stores
 Discount and Variety

19. Wholesale & Logistics