1. Dimensions of Quality
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Gain from the Power of Lean Six Sigma – MOOC
By Nilakantasrinivasan
Assignment Submission of : Sushma Ekka
2. Product selected :
Sinter – An important raw material used in Steel Making
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3. Performance
Features
Conformance
Dimensions of Quality
Reliability
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Sinter is an agglomerate of the iron ore fines, flux and coke.
It constitutes as the major part of the input material in the blast
furnace, where hot metal is produced, which is further processed
to make steel.
• Good sinter strength
• Good basicity
• Good Coke Strength after Reduction (%CSR)
% norms indicated by the quality department of a steel plant
Quality of sinter
Performance of sinter is measured by the smooth operation of the
blast furnace and also the quality of hot metal that is produced.
4. Experience
Aesthetics
Dimensions of Quality
Durability
Service
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The color of sinter plays an important role in determining the
quality of sinter.
Product quality
Supplying good quality sinter
On time delivery
Resolution of problems in the delivering conveyors & equipments
Has a long storage life
