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Winter 2010




The
Americas
A Bovis Lend Lease Magazine




                              Bovis
                              Lend Lease
                              Multi-Site
                              Solutions
www.bovislendlease.com
Winter2010
Content                                  Overview Of the Multi-Site GrOup
                                         SectOrS
                                    4    energy

                                    6    Banking and retail

                                    8    restaurant and hospitality


                                         prOGraMS
                                  10     •	Retail	     	
                                  12     •	Retro-Greening	          	

                                  14     •	Financial	Institutions	         	

                                  18     •	McDonald’s		 	           	      	        	   	
                                  20     •	BP	Solar	Commercial	Installation		           	   	
                                           of photovoltaic panels

                                  21     •	Fueling	Programs




                         I predict that 2010 will be our year for bringing in
     Cover Photo
 JpMorgan chase          record levels of new work secured and new client
                         relationships to our group.
                         David	MacDonald,	Senior	Vice	President,	Multi-Site	Group



 Americas Magazine   2
u lt
                                 e   n t, M i- Sit e G
                            si d                       ro
                       re




                                                        up
              P
                   e
d , S e ni or V ic




                                                            As we approach the ten-year anniversary of the
                                                             Bovis Lend Lease Multi-Site Group, it is hard to believe
                                                            the transformation we have gone through to get to where
      al
   on




                                                            we are today. What began as an outsourcing of BP’s
               cD




                                                          construction and engineering group turned into a Global
                       a
                           M
                               a v id
                                                       Alliance that supported BP’s retail portfolio expansion and re-
                                        D

                                                  imaging across 30 states. With the Global Alliance as our foundation,
                                             we began the journey of growing our business beyond BP.

                                             Our business today has shifted from being just a PM group to providing
                                             a single source solution for our customers. Focusing on five sectors of
                                             business including restaurant, hospitality, banking, retail and energy, the
                                             majority of our leads today are not from RFPs, but rather from our national
                                             relationships with clients, architect/engineer firms, general contractor and
                                             supplier partners.

                                             As we focus on our future, we must continue to be customer-focused,
                                             innovative and Incident & Injury Free, this is our only acceptable option.
                                             Throughout the next pages is the real secret of our success, which is
                                             our people.




                                                                                                                   3 Americas Magazine
enerGy SectOr




           The Multi-Site
                                    W
                                              e have organized the
                                              Multi-Site Group to focus on five

           Group’s Energy                     to seven key customers in each
                                    sector and leverage relationships with these

           Sector delivers          customers over the long term. Our goal is
                                    to provide all of our customers’

           “turnkey” services       development needs from zoning and
                                    permitting through project and construction

           to our customers         management, but we will also provide any
                                    of these services independently if that is

           in the fueling, solar,   what our customers want.

                                    In order to effectively provide these
           geothermal and           services, we have assembled a core team
                                    that have worked in the energy business
           electric power           and who have the necessary technical skills
                                    to deliver. We understand the industry and
           industries.              what is important to the customer base
                                    including a strong bias for safe, flawless
           Our aim is to            delivery, and we have the geographic
                                    diversity to meet the needs of most national
           leverage our             or regional customers.

           experience to            Most of our customers do not view the
                                    services we deliver as core to their
           diversify our            business and they do
                                    not want to carry                  t o r, M u lti- S
                                                                 ire c
           customer base            the expense of          ns
                                                               D                         it e


                                                                                                G
                                    a full time
                                                                             tio




           beyond our                                                                           ro
                                                           H u nt , O p e ra




                                                                                                    up
                                    development
                                    staff. This
           current focus.
                                                                 er




                                    gives us the
                                    opportunity
                                                                     k
                                                                  ar
                                                                          M




Americas Magazine   4
to discuss how we might add value to their
businesses. So our experience and qualified
staff put us in a good position to secure a
significant amount of work.
Our ten-year relationship with BP in
the United States forms the basis for
the sector. We have been providing
project management services to
BP in several areas:
•	Company	Owned	Locations
•	Franchise	Locations
•	Property	Services	(commercial		  	
  development on various campuses)
•	Solar

While continuing to support this major
customer, we are working to diversify
our portfolio of customers and have
secured agreements to provide program
management services to a new customer
eTec who has just secured $200 million in
government grants to install electric vehicle
charging stations in five major US markets.

We are in preliminary talks with several
convenience store operators to support
their expansion plans, as well as exploring
several solar opportunities.




                                                5 Americas Magazine
BankInG	anD	
  retail SectOr




           Multi-Site                                                     The Bovis Lend
                                                                          Lease Multi-Site
                                                                                                 site surveys,
                                                                                                 prototype
           Group                                                          Banking and Retail     analysis, leverage
           Banking                                                        strategy is to focus
                                                                          on large national
                                                                                                 procurement,
                                                                                                 construction
           and                                                            or regional clients    management

           retail                                                         that offer us the
                                                                          opportunity to
                                                                                                 and design/
                                                                                                 build to secure
                                                                          provide services       and support
                                                                          to them on larger      clients with the
                                              e n t , M u lt i - S
                                    P re
                                         s id                      it e
                                                                        G
                                                                            scale programs.      expectation of
                                                                              We will leverage   expanding the
                            e




                                                           ro
                        Vi c




                                                            up




                                                                               our full menu     relationship in
                    c ann on,




                                                                               of services       which we become
                                                                               ranging from      the client’s
                    Con




                                                                                                 provider of choice.
                           l
                        ae      h




                                ic
                                     M




Americas Magazine       6
We have successfully completed a diverse       the key to
group of programs in the banking sector and    success will
believe that we can leverage this experience   be our ability
with other banking clients. Multi-Site has     to adapt our
extensive retail experience, as well as the
                                               services to
extensive portfolio of projects completed
throughout the country by the local Bovis
                                               each	client’s	
Lend Lease offices.                            needs and
                                               show value
Based on the size of the banking and retail
                                               in every service
sectors and recent shift of these clients
reducing internal staff and outsourcing, we
                                               we provide
believe there is tremendous opportunity to     to them.
immediately grow both of these sectors.




                                                        7 Americas Magazine
ReStauRant	anD	HoSPItalIty	SeCtoR




           the restaurant and hospitality sector has
           two primary focus areas — restaurant
           and	hotel,	and	a	secondary	focus	on	
           transportation.                  Vi
                                               c eP
                                                    re si d e nt, M
                                                                    u lt
                                                                         i-




      I

                                                                                                Si
                                                                                      r
                                                                                 io




                                                                                                 te
                                                                                        n
           n the restaurant sector,     sales strategy moving




                                                                      S i m mo n s, S e




                                                                                                  G ro
           our focus is on fast food,   forward is divided into




                                                                                                     up
           specialty and limited/       multiple efforts:
           full serve operations.       •	Obtain	additional	work		
           For	hotels,	our	focus	         from McDonald’s,




                                                                                e
                                                                             ev
           is on the franchisee
                                        •	Increase	workload		 	




                                                                                     St
           value, companies with
                                          and service offerings
           significant ownership
                                          for ARAMARK,
           and companies with                                               For	the	restaurant	
           significant growth           •	Refine	our	efforts	
                                          in securing potential             sector, we see several
           plans of new formats.                                            opportunities. There are
           In the transportation          restaurant clients with
                                          identified programs               945,000 restaurants in
           sector, our focus is on                                          the United States with
           airlines	(both	customer	     	 including	Baja	Fresh		 	
                                          and Quiznos,                      $516 billion in sales
           and employee facing                                              currently projected.
           opportunities) and           •	Refine	our	efforts	in	            Many of these
           transportation public/         securing hotel clients,           restaurants need to
           private partnerships to      •	Support	the	                      differentiate themselves
           determine if there is a        relationship between              in current market
           value add.                     Bovis Lend Lease                  conditions. Remodels
           This sector is fortunate     	 Chicago	and	United	               are the less expensive
           to be starting the year        Airlines to provide               alternative to new
           with a stable, but             program management                construction and capital
           “variable” work load           services outside the              is cheap for those that
           client in ARAMARK,           	 Chicago	market,	and	              can get approved. Many
           the Ronald McDonald          •	Continue	relationship		           corporate development
           House	Charities	             	 with	The	Carlyle	Group		          teams have downsized
           Canister	program	and	          and find ways to add              with no intention to
           an excellent ongoing         	 value	to	the	Connecticut	         re-size when the market
           relationship with              Turnpike privatization.           returns, proving to be
           McDonald’s. Our major                                            a Multi-Site Group

Americas Magazine   8
opportunity. Bargain real    marketing material
estate costs provide         and resources, a wide
acquisition/growth           potential client base
opportunity for those        (large	sector),	a	name	
chains with capital.         that is recognized by
Multi-Site’s strength in     the hotel sector and our
the restaurant sector        geographic coverage.
include its experienced
                             Without a real
restaurant project
                             hospitality vertical
teams, an excellent
                             presence in the core
resume with McDonald’s
                             Bovis Lend Lease
McCafe,	our	national	
                             business, we can utilize
capability, partner
                             our marketing efforts
network and our
                             and collaboration with
geographic coverage.
                             the Global Hospitality
Although the hotel           Community	of	Practice	
sector is not in a           to seek opportunities
position of growth,          for our US geographical
Multi-Site sees              offices.
opportunity through
                             Among the Multi-Site
these repositioning of
                             services provided
hotels in the market
                             to this sector are
(i.e.	change	in	brand	
                             program management,
or service level) and
                             construction
remodels as brands
                             management,
compete for a reduced
                             scheduling and pre-
traveler base. Our
                             construction services,
experience with and
                             program wide
willingness to work
                             procurement, turnkey
directly with franchisees,
                             design and construction
and our position that the
                             services, design
hotel sector is ready for
                             reviews, short and long
a new delivery solution,
                             term staff extension
provide potential
                             services, re-brand and
opportunities. Multi-Site
                             reposition estimates/
strengths in the hotel
                             construction and brand
sector include a robust
                             compliance reviews.
Bovis Lend Lease
hospitality resume,


                                                        9 Americas Magazine
Google Images




                                                                                                                  Google Images
                                          the Bovis lend lease Multi-Site Group in
                                          partnership with electric transportation
                                          engineering	Corporation	(etec),	a	subsidiary	
                                          of	eCotality,	Inc.	(otCBB:	etly).	



          eTec
                                          eTec, the lead applicant and project manager, was recently
                                          awarded $99.8 million in funding from the U.S. Department of
                                          Energy	(DOE)	to	facilitate	the	largest	deployment	of	electric	
                                          vehicles	(EV)	and	charge	infrastructure	in	U.S.	history.	The	
                                          overall project is valued at approximately $200 million with $99.8
                                          million funded by the DOE to “accelerate the development and
                       Brad Onder
                                          production of various electric drive vehicle systems to substantially
                       Project Manager,
                       Multi-Site Group
                                          reduce petroleum consumption,” and support President Obama’s
                                          goals for job creation and electric drive vehicle deployment.

                       Preparing          The Bovis Lend Lease Multi-Site Group, as a strategic partner
                                          to eTec, contributed to and supported the eTec proposal to the
                       for electric       U.S. Department of Energy for transportation electrification.
                       transportation     Multi-Site will support the construction and installation of electric
                                          vehicle infrastructure for the program, which intends to deploy
                                          approximately 5,000 Nissan EVs and up to 12,750 charging
                                          stations at residential, public and commercial locations of major
                                          population	areas	in	Arizona,	California,	Oregon,	Washington		
                                          and Tennessee.
                                          eTec’s EV partner on the proposal, Nissan North America, is
                                          scheduled to launch the Leaf, one of the first mass-market
                                          electric vehicles in 2010. The program calls for the installation of
                                          approximately 5,000 charge systems in residential locations, 7,500
                                          charge systems in commercial and public locations, as well as 250
                                          Level 3 fast-chargers. The chargers deployed in the program will
                                          meet all applicable standards and will be compatible with plug-in
                                          vehicles of all major automotive manufacturers.
                                          eTec, a leader in the research, development and testing of
                                          advanced transportation and energy systems has been involved
                                          with every electric vehicle initiative in North America since the
                                          1990s. eTec manufactures fast-charge systems for airport ground
                                          support equipment, material handling equipment, transit vehicles
                                          (buses)	and	light	duty	passenger	cars;	its	Minit-Charge	technology	
                                          can provide a safe and meaningful charge for an electric vehicle in
                                          approximately	15	minutes.	eTec	is	a	subsidiary	of	ECOtality,	Inc.,		
                                          a leader in clean electric transportation and storage technologies.

Americas Magazine 10
the	Multi-Site	project	team,	as	      Multi-Site, as site development
                                                              site	development	coordinator,         coordinator, has proven thus far, to
                                                              is assisting a major retail client    avoid project delays, prevent failed
                                                              in the eastern region with its        execution of tasks and overall,
                                                              aggressive build plan throughout      provides a streamlined entitlement
                                                   G ro u p   the Mid-Atlantic region.              process saving our client’s time
                                      i - S it e
                                ult                                                                 and money by reducing program
                       ,M                                      The planning, development and
                                                                                                    redundancies, reducing consultant
                                                                  obtainment of entitlements
                   r
            ge

                                                                                                    billing by eliminating scope overlaps
                                                                   and permits throughout
   P roje ct M a n a



                                                                                                    and by handling certain tasks at a
                                                                     these geographies prove
                                                                                                    lower rate, and by helping to clarify,
                                                                      to be very challenging
                                                                                                    define and streamline processes.
                                                                      due to stringent
                                                                      zoning ordinances,            In a nutshell, Multi-Site’s primary
                                                                      bureaucratic governing        responsibilities include:
                                                                     bodies and tough land          •	Facilitate	the	development	process	
             r
        ni o




                                                                   development regulations.           by coordinating tasks and conduct
                  e




                       S                                          A large number of planning          bi-weekly team calls providing a
                           e,
                                B la
                                     k                         commissions and boards                 high-level information exchange
                                                              are openly anti-development
                                          Ro b
                                                                                                    •	Coordinates	submittals,	reviews,	
                                                              and anti-big box, and the
                                                                                                      meetings, permit running,
                                                              rise of big box ordinances
                                                                                                      information exchange and
                                                              has occurred over the years
                                                                                                      approvals
Our focus on                                                  amongst these jurisdictions.
                                                              In addition to the typical legal,     •	Provides	services	as	an	extension	
continuous                                                    environmental, traffic and              of our client’s staff, which they
                                                              public opposition challenges            cannot perform from afar
improvement and                                               that every project encounters,        •	Manage	consultants	and	provide	
cost containment                                              many of these projects are              oversight
                                                              further complicated by being
allows us to be                                               controlled by developers as part
                                                                                                    •	Ensure	sites	are	delivered	within	
                                                                                                      the client’s stringent specifications
well-aligned                                                  of larger planned commercial
                                                              developments governed by
                                                                                                      and design standards
within our                                                    declarations, covenants and
                                                                                                    •	Manages	administrative	items
                                                                                                    •	Interface	with	AHJs	(agencies	
client’s mission.                                             restrictions.
                                                                                                      having jurisdiction)
                                                              Due to the complexity of the
We look forward                                               projects and the number of
                                                                                                    •	Builds	consensus,	and	helps	
                                                                                                      formulate and execute entitlement
to continued                                                  consultants and sub-consultants
                                                                                                      strategies
                                                              required to execute the work
success with                                                  within tight time constraints,        •	Transitions	all	entitlements	and	
                                                                                                      permits to the general contractor
our client on                                                 Multi-Site’s primary responsibility
                                                              is coordination. Realizing            •	Assists	CEC	with	bonding	and	
this program                                                  that time is of the essence             utility permit applications
and beyond.                                                   and every team member’s
                                                              task is important, Multi-Site
                                                                                                    •	Spearheads	building	plan	reviews	
                                                                                                      and manages the plan revision
                                                              has set a proactive project             process
                                                              management environment.
                                                              Every hour, day, week or month
                                                              saved during entitlements
                                                              process is one more hour, day,
                                                              week or month of operation,
                                                              translating into big dollars for
                                                              our client. Multi-Site’s business
                                                              model is one of setting stretch
                                                              goals, continuous information
                                                              exchange and communication
                                                              between the stakeholders via
                                                              regular conference calls, project
                                                              summaries, snapshots, etc.


                                                                                                                              11 Americas Magazine
retrO-       The buildings that we build and occupy
                       consume 40% of all raw energy produced
          GreeninG     annually, 68% of electricity and emit 38% of
                       all carbon dioxide. We, as a company, have
                       long since started our sustainable journey.
                       We are tracking our carbon footprint, we
                       recycle at our offices and we are educating
                       ourselves as to the most innovative
                       construction means, methods and
                       technology that ensures energy efficiency
                       in the “Green” buildings we build.
                       But what about the 100 million existing
                       buildings in the US that are not efficient…
                       are not sustainable…are not “green”.
                       there is the Opportunity!!!
                       Whether to save the world from global
                       warming, ensure clean air for our children and
                       grandchildren or strictly $$$ financial, there
                       are compelling reasons to make the existing
                       buildings we occupy more energy efficient.




Americas Magazine 12
In	July	2009,	McKinsey	               As the Multi-Site Group works       customers, but that has not
and	Company	released	the	             with regional and national          stopped us from getting to the
McKinsey Report                       retail customers with hundreds      final Step Three.
“Unlocking Energy Efficiency          and thousands of locations, it
                                                                          Step three involves test
 in the US Economy”                   identified the need to create an
                                                                          locations and implementation
                                      integrated solution for those
                                                                          of the solution. We have
the conclusion                        customers’ energy efficiency
                                                                          identified several building
                                      needs.
was that “energy                                                          owners in the Memphis, TN
efficiency offers a                   Step One was to identify a          market that represent over
                                      target market. As restaurants       500 total commercial buildings
vast,	low	cost	energy	                are the most energy intense         across the United States.
resource for the uS                   buildings in retail, we thought     Audits have been performed
                                      that would be a good starting       on six locations including four
economy — but only                    point. Talking to major             office buildings in Memphis,
if the nation can craft               restaurant chains over a            one office building for Bovis
                                      period of time, the resounding      Lend	Lease	Charlotte	and	a	
a comprehensive and                   feedback was “yes, we need a        Ronald McDonald Home for
innovative approach                   single source solution for our      Charity	in	Milwaukee,	WI.		
to unlock it”.                        energy usage”.                      In the coming weeks we will
                                                                          complete the analysis and
With federal, state and local         Step twO was to create the
                                                                          generate the best solution to
governments along with utilities,     solution in the way that Multi-
                                                                          present to the customer…
providing incentives, grants and      Site works…with our Partners.
                                                                          and then, hopefully, to
other funding efforts to remove       We partnered with Greenwich
                                                                          implement. Once we refine
certain financial barriers, Bovis     Energy Solutions* and worked
                                                                          the process, we will move
Lend Lease, particularly the          to create the integrated
                                                                          to present and implement
Multi-Site Group saw the              solution including the energy
                                                                          these Total Solutions to other
opportunity to step into this         audit, analysis, incentive
                                                                          Multi-Site customers such as
arena and try to create the           research, solution proposal,
                                                                          McDonald’s. The possibilities
“comprehensive and innovative         implementation and continuous
                                                                          are endless…
approach	to	unlock	it	(energy	        monitoring. These processes
efficiency)” in existing buildings.   are still being fully defined and
                                      refined for these Multi-Site        *Greenwich Energy Solutions and
                                                                          Bovis Lend Lease are working in an
                                                                          unincorporated Alliance to deliver
                                                                          sustainable solutions to mutual customers
                                                                          across the United States.




                                                                                                       13 Americas Magazine
Bovis                         were interior build-outs
                                                     of spaces ranging from
                       lend lease                    1,600 to 6,500 square
                       Multi-Site has                feet. The project teams
                                                     encountered a variety

    Financial          managed new
                       construction,	
                                                     of challenges at these
                                                     projects including


  Institutions
                                                     structural modifications,
                       rebranding                    elevators and new utility
                                                     service installation.
                       and signage
                                                     During the same time,
                       programs                      Multi-Site, as a design/
                       for numerous                  build contractor, managed
                                                     15 interior build-outs.
                       financial                     Sites involved 1,200
                       institutions.                 to 3,200 square foot
                                                     interior build-outs, two
                       In particular, one program    of the sites would obtain
                       on which we worked for a      LEED certification. The
                       major banking facility was    schedules were very
                       part of its major expansion   aggressive, typically
                       throughout the United         taking two to three weeks
                       States	and	Canada;	the	       for each project.
                       program, responding
                                                     To help achieve a
                       to the client’s need for
                                                     successful rollout of
                       additional customer
                                                     the LEED program, the
                       locations, increased its
                                                     project team incorporated
                       branches throughout
                                                     several sustainable
                       North America.
                                                     initiatives including
                       From	2006	to	2008,	the	       minimized lighting and
                       Multi-Site team acted as      energy use, increased use
                       a	Construction	Manager	       of materials with recycled
                       at Risk for the expansion     content, construction
                       program. The program          waste recycling, interior
                       consisted of 60 new           air quality program during
                       facilities constructed in     and after construction,
                       the Northeast. The Multi-     use of low emission
                       Site team managed 16 of       materials and high-E
                       these sites, seven of which   glazing;	LEED	certification	
                       would achieve LEED            is pending.
                       certification. The projects


Americas Magazine 14
In 2007, Multi-Site,       Lease surveyed and           The team managed the
as project manager         updated the database.        aforementioned programs,
surveyed approximately     In mid-2007, Multi-Site      providing single point
2,400 branch locations     was awarded a 206-site       accountability to the
throughout the United      signage program, the         client and capitalizing
States	and	Canada,	        program involved adding      the benefits associated
confirming the “new”       permanent signage to all     with managing multiple
logo	was	not	displayed;	   branches in the five-state   programs and projects
the team photographed      region	(New	York,	New	       as one program.
the branches, and then     Jersey,	Pennsylvania,	
input the images into      Massachusetts and
eProjects, allowing        Connecticut).	This	
the client to review the   program marked the first
images and archive         time Multi-Site provided
for review later when      its full value project
upgrading the branches.    management proposition
As new branches were       including procurement
constructed, Bovis Lend    and permitting services.


                                                                         15 Americas Magazine
JpMOrGan chaSe




                                                                                   “



                       JPMORGAn ChASe
                         Michael Concannon Vice President, Multi-Site Group



                        I
                         n	November	2008,	JPMorgan	Chase	awarded	the	
                         Multi-Site Group its contract to survey 506 WaMu
                         branch	locations	throughout	Texas	and	California	…	
                         just one month later, it awarded an additional 300+
                         sites in Washington, Oregon and Idaho, bringing
                         the	total	to	well	over	800	sites.	By	mid-January,	in	
                         just two months, Multi-Site had surveyed over 800
                         sites	in	eight	states	—	Arizona,	Colorado,	California,	
                         Idaho, Illinois, Oregon, Texas and Washington,
                         completing the site surveys, phase one of the
                         rebranding program.


Americas Magazine 16
“
this team accomplishment did not come without a great deal of
effort, commitment and personal sacrifice by everyone dating back
to the start of the program. the Chase team’s accomplishments



                                                                                                       ”
are outstanding and something everyone should be very proud.




The	overall	Chase/WaMu	               interior storefront alterations    removal and/or cover up of all
Rebranding program involved the       and mechanical adjustments at      Washington Mutual signage,
rebranding of over 1,800 former       each	facility.	Construction	was	   interior painting and the
WaMu branches in 14 states            performed seven days a week        installation	of	JPMorgan	Chase	
into	the	Chase	brand.	Multi-Site	     from 7:00 p.m. to 7:00 a.m.,       signage in just six weeks, one
expeditiously moved forward in        allowing the banks to remain       week	ahead	of	the	JPMorgan	
April with the renovation of 22       operational during business        Chase	completion	schedule.	The	
branches in Idaho, continuing         hours. And in the continuing       work was spread out throughout
with an additional 189 branches       spirit of collaboration, Multi-    California	from	Orange	County	
in Illinois and Texas. The 189        Site awarded a 14-site WaMu        up through the very tip of
branches in Texas and Illinois        rebranding	program	in	Chicago	     Northern	California.	
had an expedited schedule             to	Bovis	Lend	Lease	Chicago,	
                                                                         “All	three	programs	for	Chase	
and were completed within             the first owner/general
                                                                         have been very successful
eight weeks. Throughout the           contractor collaboration of
                                                                         and the client is extremely
program, the project team             Multi-Site	and	the	Chicago	
                                                                         appreciative of the effort and
maintained an aggressive,             office, and Bovis Lend Lease
                                                                         commitment the Bovis Lend
fast-track schedule for the           Chicago’s	first	multi-location	
                                                                         Lease team has put forward.
renovation/construction work,         banking/retail project.
                                                                         The client has used our
which included the installation       A	third	program	for	Chase	         performance as a benchmark
of new teller lines, work stations,   included “de-WaMu-ing” or          and is now holding their other
electrical systems, security          temporary rebranding of 557        construction companies to the
systems, fire protection, flooring,   WaMu branches throughout           standards Bovis Lend Lease has
painting, ceiling replacements,       California.	The	work	included	     set,”	expressed	Concannon.

                                                                                               17 Americas Magazine
McDonald’s                                             andy Braddy Vice President, Multi-Site Group
           The Bovis Lend Lease Multi-Site Group has worked with McDonald’s since 2007
           completing	its	first	LEED-NC	certified	restaurant,	which	achieved	LEED-Gold	rating,	
           the	McDonald’s	R	Gyms	Audit,	Ronald	McDonald’s	House	Charities	—	Drive-Thru		
           Canister	program	and	the	Combined	Beverage	Business	program.	


         T
           	    hrough	its	Combined	Beverage	Business		           concepts and tools, such as E-Projects, which
           	    (CBB)	program,	McDonald’s	hopes	to		              tracked status and projected completions of eight
                capture a portion of the $60 billion US           identified critical path items. Typically, project
           beverage industry by incorporating a specialty         teams completed construction, which included
           beverage area in each of its restaurants, as well      structural, plumbing, electrical, framing, finishes,
           as optimizing efficiencies within the drive-thru       millwork and fixture and equipment upgrades
           booth. McDonald’s has rolled out the combined          and installments, at night in three to ten days.
           beverage business program through its branding         Nationwide, McDonald’s will incorporate a
           and	design	of	a	physical	McCafe	CBB	cell.              specialty beverage area in approximately 13,000
                                                                  restaurants across the country.
           Acting as its external construction manager,
           Multi-Site managed the overall program from            McDonald’s	USA	built	27	R	Gyms	(Ronald’s	
           design through completion for over 4,000               Gyms) throughout the United States, Multi-Site
           restaurants in 35 states within ten regions.           conducted detailed, site-specific audits upon
           Multi-Site began the program building its              project completion to provide thorough quality
           teams in each of the ten regions with a Project        control reporting. Based on the results, Multi-
           Success Planning session, bringing stakeholders        Site managed the flooring repairs on several
           together to discuss roles and responsibilities,        locations across the country. Multi-Site managed
           and expectations, creating a win/win matrix,           the	Ronald	McDonald	House	Charity	canister	
           which was used to measure each project’s               program installing approximately 6,700 locations
           success throughout the program. Multi-Site pre-        (40	of	the	50	states)	“wall-thru”	canisters	at	
           qualified local architects and general contractors,    the	drive-thru	windows;	RMHC	anticipates	the	
           approving only those with a proven safety culture      canisters to become its single, largest source of
           and history. Multi-Site implemented processes,         charitable donations.

Americas Magazine 18
McDonald’s	
                                          leeD	Store
                                          The Bovis Lend Lease
                                          Multi-Site Group, under
                                          the careful supervision
                                          of Bradd Weddell, managed
                                          the first McDonald’s stand
                                          alone retail raze and rebuild
                                          in the United States to
                                          achieve	a	LEED	rating;	the	
                                          project, participating under
                                          the retail pilot program,
                                          achieved 43 points, earning
                                          a LEED-Gold rating.
                                          The project was a “testing ground”
                                          for sustainable operations and design
                                          strategies with which McDonald’s
                                          hopes to use to create a sustainable
                                          retail pilot site solution engaging both
                                          the community and its employees
                                          through education, establishing a
                                          mind set of positive environmental
                                          impacts. The store will bring
                                          sustainable awareness to all the
                                          customers that visit this retail site.
                                          Among the sustainable elements
                                          implemented into the design and
                                          construction were permeable pavers
                                          at the perimeter parking and driving
                                          lanes, a green roof, rain gardens
                                          and a rain water collection system
                                          for landscape irrigation, energy
                                          efficient site lighting, extensive energy
                                          management system, high efficiency
                                          boiler, enhanced commissioning of all
                                          HVAC	equipment,	ultra	low-flow	toilets	
                                          and urinals and a 96% diversion rate
                                          of construction and demolition waste
                                          from the landfill.
                                          This project is a testament to the
                                          excellent working relationship
Acting as its external construction       between	Multi-Site	and	McDonald’s;	
manager, Multi-Site managed the overall   as with Lend Lease, McDonald’s has
                                          been recognized as a corporate leader
program from design through completion    in innovating sustainable practices
                                          within its supply chain, and its
for over 4,000 restaurants in 35 states   sustainable effort is another step in its
within ten regions.                       overall commitment.


                                                                    19 Americas Magazine
BP Solar                   BP, one of the world’s largest
                                      integrated energy companies, has
                                      looked beyond traditional energy
                                                                               With each solar panel producing
                                                                               195 watts, a Whittier site will
                                                                               produce 281.8 KW, necessitating

           Commercial                 choices to help conserve resources
                                      and is focusing on new, cleaner
                                                                               1,445 solar panels to be mounted
                                                                               on the roof using a PV Module


           Installation of
                                      technologies, including solar.           support system engineered for
                                                                               each application and facility
                                      BP Solar, with 30 years of
                                                                               roof type. Typical systems
                                      experience and installations in

           Photovoltaic
                                                                               supply between 10 – 40% of a
                                      over 160 countries including
                                                                               conventional facility’s electrical
                                      manufacturing facilities in the
                                                                               needs as integrated with existing

           Panels
                                      United States, Spain, India and
                                                                               electrical and mechanical
                                      Australia, is an integral part of BP’s
                                                                               system. At one university, the
                                      Alternative Energy business with
                                                                               one-megawatt solar array energy
                                      over 2,200 employees focused
           With a continued           on harnessing the sun’s energy to
                                                                               project covers 4.3 acres with more
                                                                               than 6,800 photovoltaic panels
           focus on renewable         produce solar power for electricity.
                                                                               capable of generating 1,800
           energy and                 Multi-Site, as BP’s project manager,     megawatt hours of electricity per
                                      has managed the installation of          year, and is expected to provide
           sustainability,            photovoltaic panels and modules          over ten percent of the university’s
           the Multi-Site             on select warehouse, retail and          future energy needs.
                                      shipping facilities as a pilot
           is positioned to           program and also universities.
                                                                               Each BP Solar project ranges
           significantly contribute   A typical project ranges from a
                                                                               from	three	to	six	months;	the	
                                                                               projects have a “service” scope,
           to a reduction to the      265 KW system to a 1 MW system
                                      in potential power output. Projects
                                                                               however, since most of the work
           carbon footprint.          are	located	in	Tulare,	CA;	Palm	
                                                                               is on the facility roof, Multi-Site
                                                                               worked closely with BP Solar
                                      Springs,	CA;	Beaumont,	CA;	La	
                                                                               in implementing the Bovis Lend
                                      Habra,	CA;	Glendora,	CA;	Whittier,	
                                                                               Lease	Falls	Mandate	including	the	
                                      CA;	Fontana,	CA;	Blythe,	CA	and	
                                                                               elimination of all ladders, replacing
                                      Pueblo,	CO.
                                                                               them with stair platform ladders
                                                                               with lockable gates.


Americas Magazine 20
fuelinG prOGraMS
underground Storage tank
capacity expansion program

A major freight shipping company,
expanded the capacity of fuel stored
at each terminal, ensuring a more
consistent supply and preventing
shortages or outages during fuel
shortage situations due to natural          Multi-Site
disaster or market conditions. The          worked
Bovis Lend Lease Multi-Site Group,          closely with
as program manager, facilitated the         its client
revision of design standards to conform     implementing
with current and future environmental       GMrs such
compliance standards, as well as            as logistics,
managed the procurement and
                                            fencing
construction of each of 12 facilities.
The new design standards contributed        and access
to a more efficient design, complying       control; a
with the EPA double containment             $100,000+
standards.                                  savings was
Multi-Site and its client participated in   realized
Project Success Planning sessions,          through the
identifying roles and responsibilities.     Multi-Site
A typical project scope included            leveraged
the expansion of a 20,000-gallon            procurement.
underground storage tank by adding
two or more 20,000-gallon tanks, which
allowed weekly fuels drops instead of
daily fuel drops, and lasted from one to
two months.




                                               21 Americas Magazine
Bovis lend lease                    headquarters                    www.bovislendlease.com
Atlanta, GA                         New	York
Boston, MA                          Sydney
Charlotte,	NC	                      London
Chicago,	IL
                                    americas headquarters
Columbus,	OH
                                    200 Park Avenue
Dallas, TX
                                    New	York,	NY	10166
Los	Angeles,	CA
                                    212 592 6800 Telephone
Miami,	FL
                                    212	592	6988	Facsimile
Nashville, TN
New	York,	NY
Orlando,	FL
Princeton,	NJ
Raleigh,	NC
San	Francisco,	CA
Tampa,	FL
Upstate	New	York,	NY
Washington,	DC




Bovis Lend Lease, founded in 1917, is part of Lend Lease, a leading real estate services business, having
developed, constructed and managed real estate assets around the world for over 50 years.
February 2010

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Bovis 2010 Magazine - Multi Site

  • 1. Winter 2010 The Americas A Bovis Lend Lease Magazine Bovis Lend Lease Multi-Site Solutions www.bovislendlease.com
  • 2. Winter2010 Content Overview Of the Multi-Site GrOup SectOrS 4 energy 6 Banking and retail 8 restaurant and hospitality prOGraMS 10 • Retail 12 • Retro-Greening 14 • Financial Institutions 18 • McDonald’s 20 • BP Solar Commercial Installation of photovoltaic panels 21 • Fueling Programs I predict that 2010 will be our year for bringing in Cover Photo JpMorgan chase record levels of new work secured and new client relationships to our group. David MacDonald, Senior Vice President, Multi-Site Group Americas Magazine 2
  • 3. u lt e n t, M i- Sit e G si d ro re up P e d , S e ni or V ic As we approach the ten-year anniversary of the Bovis Lend Lease Multi-Site Group, it is hard to believe the transformation we have gone through to get to where al on we are today. What began as an outsourcing of BP’s cD construction and engineering group turned into a Global a M a v id Alliance that supported BP’s retail portfolio expansion and re- D imaging across 30 states. With the Global Alliance as our foundation, we began the journey of growing our business beyond BP. Our business today has shifted from being just a PM group to providing a single source solution for our customers. Focusing on five sectors of business including restaurant, hospitality, banking, retail and energy, the majority of our leads today are not from RFPs, but rather from our national relationships with clients, architect/engineer firms, general contractor and supplier partners. As we focus on our future, we must continue to be customer-focused, innovative and Incident & Injury Free, this is our only acceptable option. Throughout the next pages is the real secret of our success, which is our people. 3 Americas Magazine
  • 4. enerGy SectOr The Multi-Site W e have organized the Multi-Site Group to focus on five Group’s Energy to seven key customers in each sector and leverage relationships with these Sector delivers customers over the long term. Our goal is to provide all of our customers’ “turnkey” services development needs from zoning and permitting through project and construction to our customers management, but we will also provide any of these services independently if that is in the fueling, solar, what our customers want. In order to effectively provide these geothermal and services, we have assembled a core team that have worked in the energy business electric power and who have the necessary technical skills to deliver. We understand the industry and industries. what is important to the customer base including a strong bias for safe, flawless Our aim is to delivery, and we have the geographic diversity to meet the needs of most national leverage our or regional customers. experience to Most of our customers do not view the services we deliver as core to their diversify our business and they do not want to carry t o r, M u lti- S ire c customer base the expense of ns D it e G a full time tio beyond our ro H u nt , O p e ra up development staff. This current focus. er gives us the opportunity k ar M Americas Magazine 4
  • 5. to discuss how we might add value to their businesses. So our experience and qualified staff put us in a good position to secure a significant amount of work. Our ten-year relationship with BP in the United States forms the basis for the sector. We have been providing project management services to BP in several areas: • Company Owned Locations • Franchise Locations • Property Services (commercial development on various campuses) • Solar While continuing to support this major customer, we are working to diversify our portfolio of customers and have secured agreements to provide program management services to a new customer eTec who has just secured $200 million in government grants to install electric vehicle charging stations in five major US markets. We are in preliminary talks with several convenience store operators to support their expansion plans, as well as exploring several solar opportunities. 5 Americas Magazine
  • 6. BankInG anD retail SectOr Multi-Site The Bovis Lend Lease Multi-Site site surveys, prototype Group Banking and Retail analysis, leverage Banking strategy is to focus on large national procurement, construction and or regional clients management retail that offer us the opportunity to and design/ build to secure provide services and support to them on larger clients with the e n t , M u lt i - S P re s id it e G scale programs. expectation of We will leverage expanding the e ro Vi c up our full menu relationship in c ann on, of services which we become ranging from the client’s Con provider of choice. l ae h ic M Americas Magazine 6
  • 7. We have successfully completed a diverse the key to group of programs in the banking sector and success will believe that we can leverage this experience be our ability with other banking clients. Multi-Site has to adapt our extensive retail experience, as well as the services to extensive portfolio of projects completed throughout the country by the local Bovis each client’s Lend Lease offices. needs and show value Based on the size of the banking and retail in every service sectors and recent shift of these clients reducing internal staff and outsourcing, we we provide believe there is tremendous opportunity to to them. immediately grow both of these sectors. 7 Americas Magazine
  • 8. ReStauRant anD HoSPItalIty SeCtoR the restaurant and hospitality sector has two primary focus areas — restaurant and hotel, and a secondary focus on transportation. Vi c eP re si d e nt, M u lt i- I Si r io te n n the restaurant sector, sales strategy moving S i m mo n s, S e G ro our focus is on fast food, forward is divided into up specialty and limited/ multiple efforts: full serve operations. • Obtain additional work For hotels, our focus from McDonald’s, e ev is on the franchisee • Increase workload St value, companies with and service offerings significant ownership for ARAMARK, and companies with For the restaurant significant growth • Refine our efforts in securing potential sector, we see several plans of new formats. opportunities. There are In the transportation restaurant clients with identified programs 945,000 restaurants in sector, our focus is on the United States with airlines (both customer including Baja Fresh and Quiznos, $516 billion in sales and employee facing currently projected. opportunities) and • Refine our efforts in Many of these transportation public/ securing hotel clients, restaurants need to private partnerships to • Support the differentiate themselves determine if there is a relationship between in current market value add. Bovis Lend Lease conditions. Remodels This sector is fortunate Chicago and United are the less expensive to be starting the year Airlines to provide alternative to new with a stable, but program management construction and capital “variable” work load services outside the is cheap for those that client in ARAMARK, Chicago market, and can get approved. Many the Ronald McDonald • Continue relationship corporate development House Charities with The Carlyle Group teams have downsized Canister program and and find ways to add with no intention to an excellent ongoing value to the Connecticut re-size when the market relationship with Turnpike privatization. returns, proving to be McDonald’s. Our major a Multi-Site Group Americas Magazine 8
  • 9. opportunity. Bargain real marketing material estate costs provide and resources, a wide acquisition/growth potential client base opportunity for those (large sector), a name chains with capital. that is recognized by Multi-Site’s strength in the hotel sector and our the restaurant sector geographic coverage. include its experienced Without a real restaurant project hospitality vertical teams, an excellent presence in the core resume with McDonald’s Bovis Lend Lease McCafe, our national business, we can utilize capability, partner our marketing efforts network and our and collaboration with geographic coverage. the Global Hospitality Although the hotel Community of Practice sector is not in a to seek opportunities position of growth, for our US geographical Multi-Site sees offices. opportunity through Among the Multi-Site these repositioning of services provided hotels in the market to this sector are (i.e. change in brand program management, or service level) and construction remodels as brands management, compete for a reduced scheduling and pre- traveler base. Our construction services, experience with and program wide willingness to work procurement, turnkey directly with franchisees, design and construction and our position that the services, design hotel sector is ready for reviews, short and long a new delivery solution, term staff extension provide potential services, re-brand and opportunities. Multi-Site reposition estimates/ strengths in the hotel construction and brand sector include a robust compliance reviews. Bovis Lend Lease hospitality resume, 9 Americas Magazine
  • 10. Google Images Google Images the Bovis lend lease Multi-Site Group in partnership with electric transportation engineering Corporation (etec), a subsidiary of eCotality, Inc. (otCBB: etly). eTec eTec, the lead applicant and project manager, was recently awarded $99.8 million in funding from the U.S. Department of Energy (DOE) to facilitate the largest deployment of electric vehicles (EV) and charge infrastructure in U.S. history. The overall project is valued at approximately $200 million with $99.8 million funded by the DOE to “accelerate the development and Brad Onder production of various electric drive vehicle systems to substantially Project Manager, Multi-Site Group reduce petroleum consumption,” and support President Obama’s goals for job creation and electric drive vehicle deployment. Preparing The Bovis Lend Lease Multi-Site Group, as a strategic partner to eTec, contributed to and supported the eTec proposal to the for electric U.S. Department of Energy for transportation electrification. transportation Multi-Site will support the construction and installation of electric vehicle infrastructure for the program, which intends to deploy approximately 5,000 Nissan EVs and up to 12,750 charging stations at residential, public and commercial locations of major population areas in Arizona, California, Oregon, Washington and Tennessee. eTec’s EV partner on the proposal, Nissan North America, is scheduled to launch the Leaf, one of the first mass-market electric vehicles in 2010. The program calls for the installation of approximately 5,000 charge systems in residential locations, 7,500 charge systems in commercial and public locations, as well as 250 Level 3 fast-chargers. The chargers deployed in the program will meet all applicable standards and will be compatible with plug-in vehicles of all major automotive manufacturers. eTec, a leader in the research, development and testing of advanced transportation and energy systems has been involved with every electric vehicle initiative in North America since the 1990s. eTec manufactures fast-charge systems for airport ground support equipment, material handling equipment, transit vehicles (buses) and light duty passenger cars; its Minit-Charge technology can provide a safe and meaningful charge for an electric vehicle in approximately 15 minutes. eTec is a subsidiary of ECOtality, Inc., a leader in clean electric transportation and storage technologies. Americas Magazine 10
  • 11. the Multi-Site project team, as Multi-Site, as site development site development coordinator, coordinator, has proven thus far, to is assisting a major retail client avoid project delays, prevent failed in the eastern region with its execution of tasks and overall, aggressive build plan throughout provides a streamlined entitlement G ro u p the Mid-Atlantic region. process saving our client’s time i - S it e ult and money by reducing program ,M The planning, development and redundancies, reducing consultant obtainment of entitlements r ge billing by eliminating scope overlaps and permits throughout P roje ct M a n a and by handling certain tasks at a these geographies prove lower rate, and by helping to clarify, to be very challenging define and streamline processes. due to stringent zoning ordinances, In a nutshell, Multi-Site’s primary bureaucratic governing responsibilities include: bodies and tough land • Facilitate the development process r ni o development regulations. by coordinating tasks and conduct e S A large number of planning bi-weekly team calls providing a e, B la k commissions and boards high-level information exchange are openly anti-development Ro b • Coordinates submittals, reviews, and anti-big box, and the meetings, permit running, rise of big box ordinances information exchange and has occurred over the years approvals Our focus on amongst these jurisdictions. In addition to the typical legal, • Provides services as an extension continuous environmental, traffic and of our client’s staff, which they public opposition challenges cannot perform from afar improvement and that every project encounters, • Manage consultants and provide cost containment many of these projects are oversight further complicated by being allows us to be controlled by developers as part • Ensure sites are delivered within the client’s stringent specifications well-aligned of larger planned commercial developments governed by and design standards within our declarations, covenants and • Manages administrative items • Interface with AHJs (agencies client’s mission. restrictions. having jurisdiction) Due to the complexity of the We look forward projects and the number of • Builds consensus, and helps formulate and execute entitlement to continued consultants and sub-consultants strategies required to execute the work success with within tight time constraints, • Transitions all entitlements and permits to the general contractor our client on Multi-Site’s primary responsibility is coordination. Realizing • Assists CEC with bonding and this program that time is of the essence utility permit applications and beyond. and every team member’s task is important, Multi-Site • Spearheads building plan reviews and manages the plan revision has set a proactive project process management environment. Every hour, day, week or month saved during entitlements process is one more hour, day, week or month of operation, translating into big dollars for our client. Multi-Site’s business model is one of setting stretch goals, continuous information exchange and communication between the stakeholders via regular conference calls, project summaries, snapshots, etc. 11 Americas Magazine
  • 12. retrO- The buildings that we build and occupy consume 40% of all raw energy produced GreeninG annually, 68% of electricity and emit 38% of all carbon dioxide. We, as a company, have long since started our sustainable journey. We are tracking our carbon footprint, we recycle at our offices and we are educating ourselves as to the most innovative construction means, methods and technology that ensures energy efficiency in the “Green” buildings we build. But what about the 100 million existing buildings in the US that are not efficient… are not sustainable…are not “green”. there is the Opportunity!!! Whether to save the world from global warming, ensure clean air for our children and grandchildren or strictly $$$ financial, there are compelling reasons to make the existing buildings we occupy more energy efficient. Americas Magazine 12
  • 13. In July 2009, McKinsey As the Multi-Site Group works customers, but that has not and Company released the with regional and national stopped us from getting to the McKinsey Report retail customers with hundreds final Step Three. “Unlocking Energy Efficiency and thousands of locations, it Step three involves test in the US Economy” identified the need to create an locations and implementation integrated solution for those of the solution. We have the conclusion customers’ energy efficiency identified several building needs. was that “energy owners in the Memphis, TN efficiency offers a Step One was to identify a market that represent over target market. As restaurants 500 total commercial buildings vast, low cost energy are the most energy intense across the United States. resource for the uS buildings in retail, we thought Audits have been performed that would be a good starting on six locations including four economy — but only point. Talking to major office buildings in Memphis, if the nation can craft restaurant chains over a one office building for Bovis period of time, the resounding Lend Lease Charlotte and a a comprehensive and feedback was “yes, we need a Ronald McDonald Home for innovative approach single source solution for our Charity in Milwaukee, WI. to unlock it”. energy usage”. In the coming weeks we will complete the analysis and With federal, state and local Step twO was to create the generate the best solution to governments along with utilities, solution in the way that Multi- present to the customer… providing incentives, grants and Site works…with our Partners. and then, hopefully, to other funding efforts to remove We partnered with Greenwich implement. Once we refine certain financial barriers, Bovis Energy Solutions* and worked the process, we will move Lend Lease, particularly the to create the integrated to present and implement Multi-Site Group saw the solution including the energy these Total Solutions to other opportunity to step into this audit, analysis, incentive Multi-Site customers such as arena and try to create the research, solution proposal, McDonald’s. The possibilities “comprehensive and innovative implementation and continuous are endless… approach to unlock it (energy monitoring. These processes efficiency)” in existing buildings. are still being fully defined and refined for these Multi-Site *Greenwich Energy Solutions and Bovis Lend Lease are working in an unincorporated Alliance to deliver sustainable solutions to mutual customers across the United States. 13 Americas Magazine
  • 14. Bovis were interior build-outs of spaces ranging from lend lease 1,600 to 6,500 square Multi-Site has feet. The project teams encountered a variety Financial managed new construction, of challenges at these projects including Institutions structural modifications, rebranding elevators and new utility service installation. and signage During the same time, programs Multi-Site, as a design/ for numerous build contractor, managed 15 interior build-outs. financial Sites involved 1,200 institutions. to 3,200 square foot interior build-outs, two In particular, one program of the sites would obtain on which we worked for a LEED certification. The major banking facility was schedules were very part of its major expansion aggressive, typically throughout the United taking two to three weeks States and Canada; the for each project. program, responding To help achieve a to the client’s need for successful rollout of additional customer the LEED program, the locations, increased its project team incorporated branches throughout several sustainable North America. initiatives including From 2006 to 2008, the minimized lighting and Multi-Site team acted as energy use, increased use a Construction Manager of materials with recycled at Risk for the expansion content, construction program. The program waste recycling, interior consisted of 60 new air quality program during facilities constructed in and after construction, the Northeast. The Multi- use of low emission Site team managed 16 of materials and high-E these sites, seven of which glazing; LEED certification would achieve LEED is pending. certification. The projects Americas Magazine 14
  • 15. In 2007, Multi-Site, Lease surveyed and The team managed the as project manager updated the database. aforementioned programs, surveyed approximately In mid-2007, Multi-Site providing single point 2,400 branch locations was awarded a 206-site accountability to the throughout the United signage program, the client and capitalizing States and Canada, program involved adding the benefits associated confirming the “new” permanent signage to all with managing multiple logo was not displayed; branches in the five-state programs and projects the team photographed region (New York, New as one program. the branches, and then Jersey, Pennsylvania, input the images into Massachusetts and eProjects, allowing Connecticut). This the client to review the program marked the first images and archive time Multi-Site provided for review later when its full value project upgrading the branches. management proposition As new branches were including procurement constructed, Bovis Lend and permitting services. 15 Americas Magazine
  • 16. JpMOrGan chaSe “ JPMORGAn ChASe Michael Concannon Vice President, Multi-Site Group I n November 2008, JPMorgan Chase awarded the Multi-Site Group its contract to survey 506 WaMu branch locations throughout Texas and California … just one month later, it awarded an additional 300+ sites in Washington, Oregon and Idaho, bringing the total to well over 800 sites. By mid-January, in just two months, Multi-Site had surveyed over 800 sites in eight states — Arizona, Colorado, California, Idaho, Illinois, Oregon, Texas and Washington, completing the site surveys, phase one of the rebranding program. Americas Magazine 16
  • 17. “ this team accomplishment did not come without a great deal of effort, commitment and personal sacrifice by everyone dating back to the start of the program. the Chase team’s accomplishments ” are outstanding and something everyone should be very proud. The overall Chase/WaMu interior storefront alterations removal and/or cover up of all Rebranding program involved the and mechanical adjustments at Washington Mutual signage, rebranding of over 1,800 former each facility. Construction was interior painting and the WaMu branches in 14 states performed seven days a week installation of JPMorgan Chase into the Chase brand. Multi-Site from 7:00 p.m. to 7:00 a.m., signage in just six weeks, one expeditiously moved forward in allowing the banks to remain week ahead of the JPMorgan April with the renovation of 22 operational during business Chase completion schedule. The branches in Idaho, continuing hours. And in the continuing work was spread out throughout with an additional 189 branches spirit of collaboration, Multi- California from Orange County in Illinois and Texas. The 189 Site awarded a 14-site WaMu up through the very tip of branches in Texas and Illinois rebranding program in Chicago Northern California. had an expedited schedule to Bovis Lend Lease Chicago, “All three programs for Chase and were completed within the first owner/general have been very successful eight weeks. Throughout the contractor collaboration of and the client is extremely program, the project team Multi-Site and the Chicago appreciative of the effort and maintained an aggressive, office, and Bovis Lend Lease commitment the Bovis Lend fast-track schedule for the Chicago’s first multi-location Lease team has put forward. renovation/construction work, banking/retail project. The client has used our which included the installation A third program for Chase performance as a benchmark of new teller lines, work stations, included “de-WaMu-ing” or and is now holding their other electrical systems, security temporary rebranding of 557 construction companies to the systems, fire protection, flooring, WaMu branches throughout standards Bovis Lend Lease has painting, ceiling replacements, California. The work included set,” expressed Concannon. 17 Americas Magazine
  • 18. McDonald’s andy Braddy Vice President, Multi-Site Group The Bovis Lend Lease Multi-Site Group has worked with McDonald’s since 2007 completing its first LEED-NC certified restaurant, which achieved LEED-Gold rating, the McDonald’s R Gyms Audit, Ronald McDonald’s House Charities — Drive-Thru Canister program and the Combined Beverage Business program. T hrough its Combined Beverage Business concepts and tools, such as E-Projects, which (CBB) program, McDonald’s hopes to tracked status and projected completions of eight capture a portion of the $60 billion US identified critical path items. Typically, project beverage industry by incorporating a specialty teams completed construction, which included beverage area in each of its restaurants, as well structural, plumbing, electrical, framing, finishes, as optimizing efficiencies within the drive-thru millwork and fixture and equipment upgrades booth. McDonald’s has rolled out the combined and installments, at night in three to ten days. beverage business program through its branding Nationwide, McDonald’s will incorporate a and design of a physical McCafe CBB cell. specialty beverage area in approximately 13,000 restaurants across the country. Acting as its external construction manager, Multi-Site managed the overall program from McDonald’s USA built 27 R Gyms (Ronald’s design through completion for over 4,000 Gyms) throughout the United States, Multi-Site restaurants in 35 states within ten regions. conducted detailed, site-specific audits upon Multi-Site began the program building its project completion to provide thorough quality teams in each of the ten regions with a Project control reporting. Based on the results, Multi- Success Planning session, bringing stakeholders Site managed the flooring repairs on several together to discuss roles and responsibilities, locations across the country. Multi-Site managed and expectations, creating a win/win matrix, the Ronald McDonald House Charity canister which was used to measure each project’s program installing approximately 6,700 locations success throughout the program. Multi-Site pre- (40 of the 50 states) “wall-thru” canisters at qualified local architects and general contractors, the drive-thru windows; RMHC anticipates the approving only those with a proven safety culture canisters to become its single, largest source of and history. Multi-Site implemented processes, charitable donations. Americas Magazine 18
  • 19. McDonald’s leeD Store The Bovis Lend Lease Multi-Site Group, under the careful supervision of Bradd Weddell, managed the first McDonald’s stand alone retail raze and rebuild in the United States to achieve a LEED rating; the project, participating under the retail pilot program, achieved 43 points, earning a LEED-Gold rating. The project was a “testing ground” for sustainable operations and design strategies with which McDonald’s hopes to use to create a sustainable retail pilot site solution engaging both the community and its employees through education, establishing a mind set of positive environmental impacts. The store will bring sustainable awareness to all the customers that visit this retail site. Among the sustainable elements implemented into the design and construction were permeable pavers at the perimeter parking and driving lanes, a green roof, rain gardens and a rain water collection system for landscape irrigation, energy efficient site lighting, extensive energy management system, high efficiency boiler, enhanced commissioning of all HVAC equipment, ultra low-flow toilets and urinals and a 96% diversion rate of construction and demolition waste from the landfill. This project is a testament to the excellent working relationship Acting as its external construction between Multi-Site and McDonald’s; manager, Multi-Site managed the overall as with Lend Lease, McDonald’s has been recognized as a corporate leader program from design through completion in innovating sustainable practices within its supply chain, and its for over 4,000 restaurants in 35 states sustainable effort is another step in its within ten regions. overall commitment. 19 Americas Magazine
  • 20. BP Solar BP, one of the world’s largest integrated energy companies, has looked beyond traditional energy With each solar panel producing 195 watts, a Whittier site will produce 281.8 KW, necessitating Commercial choices to help conserve resources and is focusing on new, cleaner 1,445 solar panels to be mounted on the roof using a PV Module Installation of technologies, including solar. support system engineered for each application and facility BP Solar, with 30 years of roof type. Typical systems experience and installations in Photovoltaic supply between 10 – 40% of a over 160 countries including conventional facility’s electrical manufacturing facilities in the needs as integrated with existing Panels United States, Spain, India and electrical and mechanical Australia, is an integral part of BP’s system. At one university, the Alternative Energy business with one-megawatt solar array energy over 2,200 employees focused With a continued on harnessing the sun’s energy to project covers 4.3 acres with more than 6,800 photovoltaic panels focus on renewable produce solar power for electricity. capable of generating 1,800 energy and Multi-Site, as BP’s project manager, megawatt hours of electricity per has managed the installation of year, and is expected to provide sustainability, photovoltaic panels and modules over ten percent of the university’s the Multi-Site on select warehouse, retail and future energy needs. shipping facilities as a pilot is positioned to program and also universities. Each BP Solar project ranges significantly contribute A typical project ranges from a from three to six months; the projects have a “service” scope, to a reduction to the 265 KW system to a 1 MW system in potential power output. Projects however, since most of the work carbon footprint. are located in Tulare, CA; Palm is on the facility roof, Multi-Site worked closely with BP Solar Springs, CA; Beaumont, CA; La in implementing the Bovis Lend Habra, CA; Glendora, CA; Whittier, Lease Falls Mandate including the CA; Fontana, CA; Blythe, CA and elimination of all ladders, replacing Pueblo, CO. them with stair platform ladders with lockable gates. Americas Magazine 20
  • 21. fuelinG prOGraMS underground Storage tank capacity expansion program A major freight shipping company, expanded the capacity of fuel stored at each terminal, ensuring a more consistent supply and preventing shortages or outages during fuel shortage situations due to natural Multi-Site disaster or market conditions. The worked Bovis Lend Lease Multi-Site Group, closely with as program manager, facilitated the its client revision of design standards to conform implementing with current and future environmental GMrs such compliance standards, as well as as logistics, managed the procurement and fencing construction of each of 12 facilities. The new design standards contributed and access to a more efficient design, complying control; a with the EPA double containment $100,000+ standards. savings was Multi-Site and its client participated in realized Project Success Planning sessions, through the identifying roles and responsibilities. Multi-Site A typical project scope included leveraged the expansion of a 20,000-gallon procurement. underground storage tank by adding two or more 20,000-gallon tanks, which allowed weekly fuels drops instead of daily fuel drops, and lasted from one to two months. 21 Americas Magazine
  • 22. Bovis lend lease headquarters www.bovislendlease.com Atlanta, GA New York Boston, MA Sydney Charlotte, NC London Chicago, IL americas headquarters Columbus, OH 200 Park Avenue Dallas, TX New York, NY 10166 Los Angeles, CA 212 592 6800 Telephone Miami, FL 212 592 6988 Facsimile Nashville, TN New York, NY Orlando, FL Princeton, NJ Raleigh, NC San Francisco, CA Tampa, FL Upstate New York, NY Washington, DC Bovis Lend Lease, founded in 1917, is part of Lend Lease, a leading real estate services business, having developed, constructed and managed real estate assets around the world for over 50 years. February 2010