SlideShare a Scribd company logo
1 of 12
IMS
整合管理
体系
如何将多管理体系整合为一?
孙世骏 2017/07/07 于天津
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合管理体系培训内容
1. 建立IMA整合管理体系的必要性与迫切性
2. IMS整合管理的基本原理
3. IMS整合管理体系模型
4. IMS整合管理体系的要素
5. IMS整合管理的组织模式
6. IMS整合管理体系的支撑基础
7. 建立IMS整合管理体系的步骤
IM S
整合管理
体系
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
质量管
理体系
健康管
理体系
IMS
Integrated Management System
整合管理体系
整
合
AllinOne
什么是整合管理体系(IMS)?
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合基本原理
各管理体系的共同要求
Common Requirements
各管理体系的特殊要求
Special Requirements
管理总方针
Management Policy
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合管理体系模型
4. 支持
2. 领导作用
利益
相关方
利益
相关方
要求
要求
要求
7. 改进
3. 策划 6.绩效
满意
1. 组织
境况
5.各分体
系运行
输出物
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合体系关键要素
4.4 沟通
4.5 形成文件的信息
5. 运行
5.1 运行的策划和控制
5.2 需求的确定和沟通
5.3 运行策划过程
5.4 价值链策划与管控
5.5 异常管理
6. 绩效评价
6.1 监视、测量、分析和评价
(含合规性)
6.2 内部审核
6.3 管理评审
7. 持续改进
7.1 不符合和纠正措施
7.2 改进
(参照ISO管理体系高级结构)
1. 组织境况分析
1.1 理解组织及其背景
1.2 理解相关方的需求和期望
1.3 经营管理体系范围的确定
1.4 经营管理体系
2. 领导作用
2.1 领导作用和承诺
2.2 经营总方针
2.3 组织的作用、职责和权限
3. 策划
3.1 风险和机遇的应对措施
3.2 经营目标及其实施的策划
3.3 变更的策划
4. 支持
4.1 资源
4.2 能力
4.3 意识
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合管理体系的主线:绩效
关键效益指标
KRI*
关键成
功因素
KSF-1
关键绩
效指标
KPI-1
关键成
功因素
KSF-2
关键绩
效指标
KPI-2
关键成
功因素
KSF-3
关键绩
效指标
KPI-3
绩效改进部门联动职责矩阵与机制
员工绩效提升能力培养与行为育成
数据
收集
总结
固化
改进
行动
分析
报告
管
理
流
程
*KRI: Key Result Indicator; KSF: Key Success Factor; KPI: Key Perform ance Indicator
引导
目标
管理
过程
活动
机制
基本功
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合管理体系下的组织模式
部门
A
部门
B
部门
C
CEO
部门A 部门B 部门C 部门D 部门E
 组织形式:
 运作方式:
公司目标1
部门
B
部门
D
部门
C
部门
C
部门
D
部门
E
公司目标2 公司目标3
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合管理体系的基础与底蕴
管理体系
职业行为
组织文化
个人成长
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合管理体系的无为而治
强化管理 优化管理 弱化管理
转化,内化
成职业行为
再好的管理体系也是非增值的,因为顾客付钱给产品或服务
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终
整合管理体系建设步骤
1 2 3 4 5 6
步骤 现状调查 整合方案
整合方案
评审
整合体系
文件化
整合体系
试运行
整合体系
审核
目的
了解企业
经营现状;
了解现行
管理体系
设计整合
管理体系
框架
确认整合
体系方案
细化,编
制整合体
系文件
发现运行
问题,更
改优化
验证体系
的符合性
与有效性
输出
成果
调查报告 整合方案 评审报告
整合体系
管理手册
运行报告
手册修订
审核报告
(需要时
可申请第
三方认证)
时间 一周 二周 二周 一月 三月 二周
知会效咨询 微信公众号:zhihuixiaozixun 服务准则:知为先,会为本,效为终

More Related Content

Featured

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by HubspotMarius Sescu
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTExpeed Software
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 

Featured (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

整合体系Ims培训 dm