Assignment for Chapter 3 You are a Systems Analyst hired by zippy freight company, a regional trucking firm which operates 25 small and medium size trucks.  Loads and routes are determined by a dispatcher using index cards .  She has been doing this job for 25 years, and prides herself on being able to get loads to their destination efficiently.  The drivers all respect her knowledge. The company owner has hired you because he wants to expand the company to 50 trucks within the next 12 months.  He fears that with double the number of trucks, the dispatcher will not be able to keep up.  Your job is to find the best technology solution for scheduling truck deliveries.  Many such programs are available, so you have been able to find one that appears to be a good match.  It will cost $125,000 for the hardware and software. Respond to each of the following questions with a brief answer, based on what you have learned so far. 1.  Do you see any issues with Technical, Organizational, or economic feasibility?  What are they? 2. If the owner does not think that he can come up with the $125,000 can you suggest any other options for getting the functionality he needs?  What are they? Assignment for Chapter 4 There is a problem set of 15 problems for chapter 4 on pages 125 to 127 of your book .  In a Word document, prepare responses to problems 4 and 5.   You only need to do three questions instead of six ofr each one though.  Submit to this link by Wednesday of next week before noon.   First Assignment for Chapter 7 Use Microsoft Word or the drawing application of your choice to create a context diagram for a hypothetical system design.  Show at least two external entities and at least two data flows connecting the context diagram to each entity.   Accompany this with a description in your words addressing the following:  1)  What functionality and what organization does the design apply to?  2)  What information does each of the external entities put into or take out of the system?  3)  What data elements are included in each data flow? Example of #3:  The data flow named "Student Biodata" contains the following elements:  Gender (M/F), Date of Birth (date), Years of Education (integer), and Marital Status (Marrried/Not Married). Chapter 8 Assignment Look around your house, apartment, or dorm room.  Pick an object that you might want to store information about for some reason.  Perhaps you would be in business to sell, repair, or collect it.  Now think of six attributes of that object that you would want to store which would be useful in describing it to potential buyers, owners, or collectors.  Create a word table with the following headings:  Element Name, Description, Data Type, Data Rules.  List your six attributes, making an appropriate entry in each column.  The data rules could be simple, such as 'Non-Negative' if you are storing the weight of something.  If by its nature a data element has only a few values (such as 'operating system' f ...

1. Assignment for Chapter 3
You are a Systems Analyst hired by zippy freight company, a
regional trucking firm which operates 25 small and medium size
trucks. Loads and routes are determined by a dispatcher using
index cards . She has been doing this job for 25 years, and
prides herself on being able to get loads to their destination
efficiently. The drivers all respect her knowledge.
The company owner has hired you because he wants to expand
the company to 50 trucks within the next 12 months. He fears
that with double the number of trucks, the dispatcher will not be
able to keep up. Your job is to find the best technology
solution for scheduling truck deliveries. Many such programs
are available, so you have been able to find one that appears to
be a good match. It will cost $125,000 for the hardware and
software.
Respond to each of the following questions with a brief answer,
based on what you have learned so far.
1. Do you see any issues with Technical, Organizational, or
economic feasibility? What are they?
2. If the owner does not think that he can come up with the
$125,000 can you suggest any other options for getting the
functionality he needs? What are they?
Assignment for Chapter 4
There is a problem set of 15 problems for chapter 4 on pages
125 to 127 of your book . In a Word document, prepare
responses to problems 4 and 5. You only need to do three
questions instead of six ofr each one though. Submit to this
link by Wednesday of next week before noon.
First Assignment for Chapter 7

2. Use Microsoft Word or the drawing application of your choice
to create a context diagram for a hypothetical system design.
Show at least two external entities and at least two data flows
connecting the context diagram to each entity.
Accompany this with a description in your words addressing the
following: 1) What functionality and what organization does
the design apply to? 2) What information does each of the
external entities put into or take out of the system? 3) What
data elements are included in each data flow?
Example of #3: The data flow named "Student Biodata"
contains the following elements: Gender (M/F), Date of Birth
(date), Years of Education (integer), and Marital Status
(Marrried/Not Married).
Chapter 8 Assignment
Look around your house, apartment, or dorm room. Pick an
object that you might want to store information about for some
reason. Perhaps you would be in business to sell, repair, or
collect it. Now think of six attributes of that object that you
would want to store which would be useful in describing it to
potential buyers, owners, or collectors. Create a word table
with the following headings: Element Name, Description, Data
Type, Data Rules. List your six attributes, making an
appropriate entry in each column. The data rules could be
simple, such as 'Non-Negative' if you are storing the weight of
something. If by its nature a data element has only a few values
(such as 'operating system' for a computer) you could enter
'pick from lookup table' as a data rule. In this case, show your
lookup table as a one-column table below your main table and
include some representative values. Due before noon next
Wednesday.

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INFORMATION GATHERING: INTERACTIVE METHODS
3. Ever since you walked through the door, your interviewee,

9. Max Hugo, has been shuffling
papers, looking at his watch, and drumming on his desk with his
fingers, Based on what you
know about interviews, you guess that Max is nervous because
of the other work he needs to
do. In a paragraph, describe how you would deal with this
situation so that the interview can be
accomplished with Max's full attention. (Max cannot reschedule
the interview for a different
dav')
4. Write a series of six closed qlestions that cover the subject of
decision-making style for the manager
described in Problem 2.
5. Write a series of six open-ended questions that cover the
subject of decision-making style for the
manager described in Problem 2.
6. Examine the interview structure presented in the sequencing
of the following questions:
1. How long have you been in this position?
2. What are your key responsibilities?
3. What reports do you receive?
4. How do you view the goals of your department?
5. How would you describe your decision-making process?
6. How can that process best be supported?
7. How frequently do you make those decisions?
8. Who is consulted when you make a decision?
9. What is the one decision you make that is essential to
departmental functioning?

10. a. What structure is being used? How can you tell?
b. Restructure the interview by changing the sequence of the
questions (you may omit some, if
necessary). Label the reordered questions with the name of the
structure you have used.
7. The following is the first interview report f,led by one of
your systems analysis team members: "In
my opinion, the interview went very well. The subject allowed
me to talk with him for an hour and a
half. He told me the whole history of the business, which was
very interesting. The subject also men-
tioned that things have not changed all that much since he has
been with the flrm, which is about 16
years. We are meeting again soon to finish the interview
because we did not have time to go into the
questions I prepared."
a. In two paragraphs, critidue the interview report. What critical
information is missing?
b. What information is extraneous to the interview report?
c. If what is reported actually occurred, what three suggestions
do you have to help your teammate
conduct a better interview next time?
8. Cab Wheeler is a newly hired systems analyst with your
group. Cab has always felt that question-
naires are a waste. Now that you will be doing a systems project
for MegaTrucks, Inc., a national

11. trucking firm with branches and employees in 130 cities, you
want to use a questionnaire to elicit
some opinions about the current and proposed systems.
a. Based on what you know about Cab and MegaTrucks, list
three persuasive reasons why he should
use a survey for this study.
b. Given your careful arguments, Cab has agreed to use a
questionnaire but strongly urges that
all questions be open-ended so as not to constrain the
respondents. In a paragraph, persuade
Cab that closed questions are useful as well. Be sure to point
out trade-offs involved with each
question type,
9. "Every time we get consultants in here, they pass out some
goofy questionnaire that has no mean-
ing to us at all. Why don't they bother to personalize it, at least
a little?" asks Ray Dient, head of
emergency systems. You are discussing the possibility of
beginning a systems project with Pohattan
Power Company (PPC) of Far Meltway, New Jersey.
a. What steps will you follow to customize a standardized
questionnaire?
b. What are the advantages of adapting a questionnaire to a
particular organization? What are the
disadvantages?

12. 10. A sample question from the draft of the Pohattan Power
Company questionnaire reads:
I have been with the company:
2G-upwards years
10-15 years upwards
5-10 years upwards
less than a year
Check one that most apPtes.
a. What kind of a scale is the question's author using?
b. What errors have been made in the construction of the
question, and what might be the possible
responses?
c. Rewrite the question to achieve clearer results.
d. Where should the question you've written appear on the
questionnaire?