The Roger St. Hilaire Process for ICT Governance and Management.

1. Roger St. Hilaire, CGEIT
#26 Pinto Circle, Santa Rosa Heights Arima
Trinidad and Tobago, West Indies
Tel.: 1-868-684-6912
Email: roger.sthilaire@gmail.com
“people, process, technology ”
8/16/2010

2. • IT Governance is management's ability to
direct and control the enterprise's IT activities
in line with organisational strategic goals.
Roger St. Hilaire, CGEIT – roger.sthilaire@gmail.com8/16/2010

3. • Via Leadership, organisational structures and
processes. These are used to ensure that the
enterprise’s IT systems bring value by
sustaining and extending the organisation’s
strategies and objectives.
Roger St. Hilaire, CGEIT – roger.sthilaire@gmail.com8/16/2010

4. • Drive alignment
• Deliver value
• Manage risk
• Optimise resources
• Improve sustainability
• Manage performance
Roger St. Hilaire, CGEIT – roger.sthilaire@gmail.com8/16/2010

5. • People
o Staff profiles
• Process
o Process alignment and governance framework
application
• Technology
o Technology gap analysis and alignment
Roger St. Hilaire, CGEIT – roger.sthilaire@gmail.com8/16/2010

6. • People
o Increased staff alignment and workplace
synergy
• Process
o Improved process efficiency, defined,
implementable governance strategy
• Technology
o Appropriate, sustainable, technology tools and
services
Roger St. Hilaire, CGEIT – roger.sthilaire@gmail.com8/16/2010

7. “customer centric focus in the implementation of
governance structures, to maximize the value
and sustainability of information systems and
solutions”
Roger St. Hilaire, CGEIT – roger.sthilaire@gmail.com8/16/2010

8. Thank you for your
time
Roger St. Hilaire,
CGEIT
8/16/2010