Cross Border & International Ecommerce - Issues
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The document discusses the opportunity and challenges of international e-commerce. It notes that while the desire to sell globally is easy, getting it right is difficult due to issues with user experience, logistics, customer service, finance, and IT across different countries and regions. The solution proposed simplifies the process by allowing merchants to transact on their own site while shipping directly to customers abroad, and handles duties, taxes, addresses, payments, currencies, and shipping across 238 countries through a single integrated system.
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Cross Border & International Ecommerce - Issues
- 1. Disruption by Simplicity Copyright © 2013 Swipezoom. All Rights Reserved
- 2. Copyright © 2013 Swipezoom. All Rights Reserved
- 3. The Opportunity International eCommerce 420 $billion 370 $billion 390 $billion 27 $billion 47 $billion eCommerce Sales By Region eCommerce Growth By Market Cart Abandonment Domestic vs. International Domestic Customers 67% International Customers 95% United States 15% Russia 80% Europe 15% China 130% Brazil 70% Australia 40% India 80% Middle East 60% Copyright © 2013 Swipezoom. All Rights Reserved
- 4. The Problem “Wanting to sell internationally is easy. Getting it right isn’t.” Copyright © 2013 Swipezoom. All Rights Reserved
- 5. The Problem User Experience Address Format? Landed Cost? Currency? Payment Method? Logistics High Shipping Rates Customs Compliance Customer Service Tracking? Returns? Finance Fraud? Currency Fluctuation? IT Multiple Service Providers? ? Complexity Copyright © 2013 Swipezoom. All Rights Reserved
- 6. The Solution “Going global has never been so easy.” Copyright © 2013 Swipezoom. All Rights Reserved
- 7. The Solution Local Feel. Global Reach. One Relationship. Easy Integration Choice of APIs, iframe, extensions & plugins Risk Protection Shield from fraud & currency fluctuation Customs Compliance Country specific documents & declarations No Redirect Transact on your site. Ship from your store directly to your customer’s doorstep Internationalized Checkout Accept foreign currencies, payment methods, address formats & offer low global shipping rates Copyright © 2013 Swipezoom. All Rights Reserved
- 8. The Solution 238 Countries. Same User Experience. Guaranteed Cost Duty &Taxes Accurate Address Formats 238 Countries 14 Payment Methods Affordable Shipping Guaranteed Delivery Choice of 108 Currencies Amount Ship to Delivery Date Payment Method Pay Now Copyright © 2013 Swipezoom. All Rights Reserved
- 9. when are you going global? swipezoom.com info@swipezoom.com Copyright © 2013 Swipezoom. All Rights Reserved