Which of the following refers to the functions of Customer Relationship Management?
1. Active streamlining of a business's supply activities to maximize customer value and gain a
competitive advantage in the marketplace.
2. Managing and analyzing customer interactions and data throughout the customer lifecycle.
3. Choosing from a set of alternatives to achieve organizational or managerial objectives or goals.
4. Automatization of basic accounting, invoicing, financial analysis, forecasting, reporting,
procurem.
Which of the following refers to the functions of Customer R.pdf
1. Which of the following refers to the functions of Customer Relationship Management?
1. Active streamlining of a business's supply activities to maximize customer value and gain a
competitive advantage in the marketplace.
2. Managing and analyzing customer interactions and data throughout the customer lifecycle.
3. Choosing from a set of alternatives to achieve organizational or managerial objectives or goals.
4. Automatization of basic accounting, invoicing, financial analysis, forecasting, reporting,
procurem
