This document discusses how the COVID-19 pandemic has led many to work from home as the new normal. It provides the results of an internal survey that found most prefer the term "work from home" over other remote working terms. The document also offers several template surveys for issues arising from the pandemic such as travel disclosures, remote work evaluations, and weekly check-ins. It encourages connecting with partners and customers through surveys to understand how they are adapting.

1. Strange Days:
The New Normal
"We have always held to the hope, the belief,
the conviction that there is a better life, a better
world, beyond the horizon."
Franklin D. Roosevelt

2. So, is this the new normal?

3. WFH status

4. • For some time now our team has been
working from home — although not
everyone prefers that term, according to a
recent internal study.

5. 6%
16%
3%
74%
Other Remote working Telework/ Telecommuting Work from home Distributed workforce off-site
Q: What’s your
preferred term?

6. • Even as we continue to work from home,
the rapidly changing global environment
pushes us to expand the support we offer.

7. A Few Templates

8. Seeking answers?
We’ve built a series of survey templates to
address many of the needs we’re seeing. If
any of these sound good to you, fill out the
form and we’ll copy them into your account
for free.
• Travel Disclosure Form
• Remote Work Readiness Evaluation
• WFH Check-In

9. While the content is completely original,
this one was inspired by a client project
• The Partner Response Survey asks a
simple question: While you know how your
own organization is responding to this
crisis, how are your partners — vendors,
contractors, sub-contractors, and more —
adapting or adjusting?

10. It’s always a good time to encourage and
inspire healthy habits.
• WFH Healthy Habits Check-In is an
employee pulse survey designed to help
you to understand your team’s struggles,
and to suggest possible positive options.

11. An overwhelming number of messages
are pouring in from all sources. Too
many?
• Some are great offers or important
operational updates, but some are just
over the top.
• Make sure you’re hitting the right notes
with your audience with a Customer
Communication Check.

12. A Little Extra Fun

13. • As part of our effort to stay connected with
our employees and customers, we’ve
launched the second season of our
Facebook Live show — SoGoLive!
• Tune in on Fridays at 1 ET for a fun check-
in on what’s happening around here,
numbers in the news, and plenty more.

15. Want more?
Like, Share, and Follow:
https://www.sogosurvey.com/blog/strange-days-
covid-19-and-the-new-normal/

16. Thank You!
www.sogosurvey.com