The document outlines the customer create process flow for the ZZ Customer Portal. It involves a customer requesting setup through the portal, preliminary customer data being entered, and ship-to and bill-to data being recorded. The data is then reviewed, validated and updated in Oracle Fusion Receivables and ZZ Tier 2 Applications, with additional customer finance and tax data gathered if needed.

1. ZZ Customer Portal (Customer Create) Process Flow
dd
dd
Customer
Denied Party?
dd
dd
Customer
Setup
Customer
CS/Finance
Finance/
Accenture
ZZ Customer Portal
User Interface
Oracle Fusion
Receivables
ZZ Tier 2
Applications
Request Customer
Setup
Provide ZZ
Requested Details
Review/Validate
Customer
Data
Customer
Denied
Party?
Stop
Inform Customer
Yes
Enter Preliminary
Customer Data
Record Customer
Ship-To Data
Record Customer
Bill-To Data (if All
Data available)
Enter Customer
Billing
Account/Site Data
Oracle Fusion Receivables Application
ZZ Custom Portal Integration
ZZ Tier 2 Applications (EBSR12)
Review/Validate
Customer
Data Recorded
Gather Additional
Customer Finance,
Tax Data
Update Fusion
Receivables
Customer Data
Update Tier2
Receivables
Customer Data
ZZ CDM-Tier2 Integration Application
No