The document provides a summary of Keifer Oner's qualifications and experience, including her educational background with degrees in communication, organizational behavior, business administration, and teaching certificates. Her work experience includes various academic appointments teaching at universities in Turkey, France, and the US, as well as professional experience in human resources, marketing research, and personnel. She has published papers and book chapters on topics related to leadership styles and sustainable development.

1. KEIFER ONER, Zeynep Hale, PhD, MBA
haleoner@gmail.com
______________________________________________________________________________
Key qualifications and competencies
I am a goal oriented and results driven associate professor in organizational behavior with a
curious, energetic, and passionate attitude . I have a committed interest in innovative teaching
pedagogy for teaching excellence. I am fluent in English. I have DALFC1 certificate for
French and working knowledge of German. I am a Turkish/ American citizen.
EDUCATION
2016 Communication master Erasmus Paul Valery Univ. Montpellier, FR
2008 PhD in Organizational Behavior Marmara University. Istanbul, TR
‘The Mediating Effect of Organizational Justice: Moderating roles of sense of coherence and job
complexity on the relationship between servant leadership and work engagement.’
1993 MBA in International Business University of Stirling Scotland, UK
Granted full Chevening scholarship by British Council.
1992 BA in Business Administration Bogazici Univ. Istanbul, TR
Granted scholarship from a French bank.
2005 Adult Teaching Certificate Defense Language Institute Monterey, CA
2008 ECORYS Train the trainer certificate/ women entrepreneurship Ankara, TR
2003 TESOL Certificate Park Lane College Leeds, UK
1997 Pedagogical Formation Training Certificate Marmara Univ. Istanbul, TR
ACADEMIC APPOINTMENTS
Koc University, Istanbul. Graduate school of business. Taught Cross cultural management
and human resources management courses at both undergraduate / graduate levels. 2012-2016
Sup de Co. La Rochelle, France. Department of Business Studies. Master’s level Human
resources training. Taught two modules on Human resources management.Visiting Asst.Prof.
8.09.2011-26.09.2011.

2. Doğuş University, Department of Business Administration and Economics Istanbul, TR
Asst.Prof. 1.09.2009- 31.08.2012. Taught Human Resources Management, Management and
Organization, Organizational Behavior and Leadership in Organizations (in English and Turkish)
at undergraduate level. Supervised master and undergraduate students thesis and projects.
Purdue University, College of Technology, Organizational Leadership Indiana, USA
Visiting Asst. Prof. 2008-2009.Taught undergraduate and graduate courses in management,
international human resources training/development, and management.
Defense Language Institute. California, USA
Assistant Prof. 2004-2005
·Designed and updated curriculum changes to the existing program with top management
teamwork coordination.
.Prepared and designed content of online training materials.
·Prepared counseling reports for students and consulted them on their performance to facilitate
their success. Presented results of student surveys and research projects to the faculty committee.
·Identified program needs and proposed new projects, trainings and programs to meet those
needs.
·Prepared and coordinated the gathering of effective teaching materials for students at different
levels.
·Acted as an effective liaison between the academic committee and students.
Facilitated knowledge management and shared best practices from within and outside of the
institution.
·Designed and successfully taught a new course i.e. studies skills to assist students in their
academic studies based on students’ needs analysis assessment.
PROFESSIONAL APPOINTMENTS
2006-2007 UN Secretariat Office of Human Resources & Staff Development Management
Dept. Human Resources Intern. New York, US
·Spearheaded the performance management project management, i.e. the competency based
performance management project (e-pas).
Managed all aspects of e-pas system, including the future communication strategy liaising with
the IT staff, outside consultants, department heads, and staff members.
·Assisted with the career and staff development training programs and workshop preparation;;
participated in human resources trainings and mobility workshops.
2001-2003 Northyorkshire County Council Social Services Personnel Dept. Harrogate,
UK
Human Resources Assistant
·Acted as a contact person for all personnel related issues i.e. data keeping, contract issuance,
personnel inquiries, payroll management and staffing; supported the other team members.

3. ·Reviewed internal policies and procedures on a regular basis.
·Advised, counseled personnel on code of conduct, benefits, entitlements for personnel on the
basis of contractual status.
.Provided induction/ orientation seminars to the new personnel.
·Updated the personnel database, evaluated staff satisfaction & exit questionnaires
1995-2000 Bayer Pharmaceuticals (OTC) Istanbul, Turkey
Marketing Research Manager
·Planned and executed the marketing research plan.
Collaborated with sales and marketing departments, advertising and research companies.
·Prepared marketing, research and strategic plans.
·Took active role in the decision process of choosing the marketing research agency team and
coordinated, trained, guided, supervised & monitored its activities based on the proposed plan.
.Provided professional advice on the interpretation of the results of the market data.
1993-1995 Fiat Automobile Co. Istanbul, Turkey
Marketing Specialist
·Participated in customer services department ' Strategy 2000 projects 'as a team member to
improve customer satisfaction level and design customer relationship projects in accordance with
Italian applications as a benchmark.
·Prepared marketing plans (budget, annual plan of marketing activities.)
·Communicated effectively and efficiently with the advertising agency on strategic issues
(concept evaluation/advertising tracking).
·Tracked advertising plan (pre and post tests) and image studies.
·Analyzed/prepared reports on customer satisfaction surveys, dealer network development
projects, loyalty surveys, new product development, new consumer surveys; close monitor and
follow-up these surveys.
PUBLICATIONS
Öner, Zeynep Hale. Servant Leadership and Paternalistic Leadership styles in the Turkish
business Context: A comparative emprical study. The Leadership and Organisation Development
Journal. Vol. 33 Iss: 3, pp.300 - 316
Harter, Nathan and Öner, Hale .The Gadfly of Athens: How critical Thinking fits the ideals of
servant leadership. Undergraduate Leadership Review. Christopher New Port University. USA.
Vol. 3, Issue 1 Fall 2010.
Işık Oğuz , Uğurluoğlu Özgür, Akbolat Mahmut, Öner Zeynep Hale, and Pisapia John.
Charismatic Leadership: Impulse factor for initiative-oriented health care personnel in the
Turkish public hospitals. Health Med, vol 6, no:5, 2012.(SCI).

4. Öner, Zeynep Hale and Sevigen, Burak (2010). Leadership in Gallipoli war. Comparative
analysis. Çanakkale Muharebeleri’nde liderlik: Karşılastırmalı bir değerlendirme. Askeri Tarih
Arastırmaları Dergisi. Sayı (Issue) 16.
REVIEWS, REFEREED CONFERENCE PROCEEINGS, AND BOOK CHAPTERS
Review: Christof Miska and Hale Oner .Global Leadership Practices: A Cross-Cultural
Management Perspective Academy of management learning and education amle.2015.0238;
published ahead of print August 26, 2015, doi:10.5465/amle.2015.0238
Öner, Zeynep Hale (2011). Fat cats and golden parachutes? Is it fair to have a cap on the top
management salaries? The 7th International Conference on Business, Management, and
Economics (ICBME, 2011, 6-8 October, Turkey)
Harter Nathan and Öner Zeynep Hale. (2011). Leadership in a Liminal Mode Mode: Eric
Voeglin’s Interpretation of Plato’s Use of Metaxy.. International Conference on Leadership and
Management in a Changing World: Lessons from ancient east and west philosophy . Athens
University of Economics and Business and University of International Business and Economics,
China. 12-14 June, 2011, Athens, Greece.
Öner, Zeynep Hale (2011). Servant Leadership within the context of prime minister Erdogan’s
political communication discourse in 2002 elections in Turkey: Serving the society as customer
consumers or citizen consumers. Leadership and new trends in political communication.
International CMCS Political Communication Conference. Luiss University, 20-21 May, 2011.
Rome, Italy.
Öner, Zeynep Hale (2011). Values, Tools and Skills for leaders in higher education: Are we
learning to lead differently for sustainable development? International Higher Education
Congress: New Trends and Issues. 27-29 May, 2011, Istanbul,Turkey.
Öner, Zeynep Hale, Ulengin Fusun and Burcu Ulengin (2011). A quantitative study on the
perception of sustainability and sustainable development from the perspective of students in
higher education. International Higher Education Congress: New Trends and Issues. 27-29 May,
2011, Istanbul,Turkey.
Öner, Zeynep Hale (2010). Changing face of women workforce: a qualitative study on women
entrepreneurs in Istanbul. 18th Annual AEPP( Association on Employment Practices and
Principles) International Conference. Modern Workforce Challenges, Responsibilities, and
Rights in the Global Community. September 29-October 1, 2010, San Francisco, USA.

5. Öner Hale ve Özden Turhan. (2010). Aile İşletmelerinde Yönetim ve Kurumsallaşma;
Kurukahveci Mehmet Efendi. 4. Aile Isletmeleri Kongresi. İstanbul Kültür Üniversitesi,
17-18 Nisan, 2010, Istanbul.
Öner, Hale and Frillmann Susan (2009). Women’s Underpresentation in Technological
Disciplines within Western Cultures: Issues and possible interventions.. 1st European
Conference on Gender and Diversity in Engineering and Science.11-13 September, 2009,
Düsseldorf, Germany.
Saks, Deborah L. and Öner (Keifer), Hale (2009). Female Entrepreneurial Ventures: A path out
of stalled corporate and academic careers. Midwest Academy of Management annual meeting.
22-24 October, 2009, Chicago, USA.
Öner, Hale (2009). Is servant leadership gender bound in the political arena? Annual meeting of
the Midwest Political Science Association 67th Annual National Conference, April 2 , 2009, The
Palmer House Hilton, Chicago, USA.
Öner Hale, Ülengin Fusun and Ülengin Burc (2011). Challenges and opportunities for
sustainability: an exploratory quantitative research in a private university in Istanbul.
International Society for engineering education.
Öner Hale, Surgevil Olca, Kaya Esra, and Özbilgin Mustafa (2012). Global Diversity
Management Programs and Strategies at Ceva Logistics. IGI Handbook of Research on
Workforce Diversity in a Global Society: Technologies and Concepts. June 2012.
Öner, Z. Hale (2012). Japonya gercekleri içinde paternalizim: Hizmetkar liderligin
yorumlanması. Turkiye ’de Japonya Calısmaları Konferansı 4-6 Haziran 2010, Bogazici
Universitesi, Istanbul. 'Türkiye'de Japonya Çalışmaları Konferansı -I : Bildiri Kitabı' 2012.
Öner, Z. Hale and Ciliz, Nilgun. Institutional Entrepreneurship in a Public Academic
Organization: Sustainability at Bogazici University, Istanbul, Turkey. " The Handbook of
Entrepreneurship and sustainable development research" under review, to be published by
Edward Elgar.
Öner, Z. Hale (2011). The intercultural contextualization of servant leadership. ISBN 978 -3-
8443-8284-6 LAP Lambert publishing house.
Conference Presentations
A quantitative study on work engagement of academicians in Turkish universities as learning
organizations. 1st International Higher Education Conference: the changing world and
higher education, 14-16 October, 2015, Istanbul.

6. What can servant leadership offer to higher education? WCCES XIV World Congress
( Education Socities), June 14-18 2010, Istanbul.
Paternalistic leadership as a viable leadership strategy in a globalized world: Learning from an
emprical study on servant leadership in Turkish business context. Dynamics of Diversity in the
Globalisation Era EURODIV 5th conference. 22-23 October, 2009. Milan, Italy.
Is Servant leadership culturally contingent? Impact of culture on perceptions of leadership
practices in the Turkish business context. The Knowledge Globalization Conference 2009,
April 17–19, 2009. Boston, USA.
Paternalistic Leadership from the Perspective of Servant-Leadership: Impact Of Culture on
Perceptions of Leadership Practices in The Turkish Business Context. Knowledge
Globalization Conference Boston, 2009.
The role of manager’s creating organizational justice effect on work engagement. 15th National
Psychology Congress 3-5 September, 2008, Istanbul.
Servant leadership: An oxymoron for Turkish business context. Global Leadership: Portraits
of the Past, Visions for the Future November 12-15, 2008. Los Angeles, CA, USA. 10th
Annual International Leadership Association (ILA).
Paternalistic Leadership as a viable leadership strategy in a globalised world: Learning from an
empirical study on servant leadership in Turkish business context.” EURODIV 5th Conference
“Dynamics of Diversity in the Globalisation Era” 22-23 October 2009 Fondazione Eni
Enrico Mattei (FEEM), Milan."
Other presentations,seminars and lectures in university international days
Human Side of Leadership in the 21st century. Satakunta University of Applied Sciences
(SAMK), Finland. 20-24 September 2009.
Changing views of leadership in the 21st century.Fachhochschule Dortmund 09-12 May 2011
Leadership in the 21st century. Challenges and opportunities for the new generation.8th
K.H.Kempen International Days.Belgium. 15-17 February 2012
Contextualization of servant leadership in the eastern cultures. Keio University, 23 April 2013.
EXTERNAL SERVICE AND ASSIGNMENTS
Editorial Positions
Associate editor for the International Journal of Knowledge, Culture and Change management,
Volume 8. 2009

7. MIG editor (leadership development group) for the International Leadership Association.
2009/2010
Association of Leadership Educators Conference. Denver. Colorado. Conference Reviewer.
2011.
Departmental Committees & Appointments
Purdue University, College of Technology, The Graduate School, Co-chair on graduate student
advisory board. 2008-2009
Doğuş University, Business Administration Departmental Erasmus Coordinator 2010-2013
Koc University, CEMS Academic Co-ordinator 2013-2015
TEACHING EXPERIENCE
Academic Year Term Course name
Weekly hours
Number of
Students
Theory Student
evaluation
2008-2009
Purdue
University
Fall
International Human
Resources Management
(master)
3 4/5 20
Meeting Management and
Leadership
3 4/5 40
Spring
Training and Development 3 4/5 40
Meeting Management and
Leadership
3 4/5 40
2009-2010
Dogus
University
Fall
Management and
organizations
3 4,12/5 50
Leadership in
Organizations
3 4,80/5 50
Spring Human Resources
Management
3 4/5 50
Course Name
Weekly hours
Number of
Students
Theory Student
evaluation
2010-2011 Fall Management and
Organizations
3 4,68/5 55
Leadership in Organizations 3 4,78/5 40

8. Dogus
University
Spring
Organizational Behavior 3 4/5 40
Human Resources
Management
3 4,50/5 40
2011
Sup De Co. La
Rochelle
University
Fall
Managing People at Work
(master)
3 na 50
Human Resources
Management (master)
3 na 50
Course Name
Weekly hours
Number of
Students
Theory Student
evaluation
2011-2012
Dogus
University
Fall
Management and
Organizations
3 4,20/5 55
Leadership in Organizations 3 4/5 40
Spring
Organizational Behavior 3 4/5 40
Human Resources
Management
3 4/5 40
Course Name Weekly
hours
Student
evaluation
Number of
students
2012-2015
Koc University
Fall
Human resources and
business relationships in
organizations
(undergraduate/master)
Leading and managing in
organizations (master)
3 4/5 40
Spring
Cross-cultural
management (master)
Executive education on
leadership/management
3 4/5 45
SCHOLARLY HONORS AND AWARDS
• British Council Scholarship MBA University of Stirling 1992-1993
• French bank grant for educational support for undergraduate studies 1991-1992
• British Airways Creative Slogan Campaign Award 1991
• FEEM Cultural Diversity Conference 2007/2009

9. • Erasmus exchange scholar Paul Valery University 2016

10. • Erasmus exchange scholar Paul Valery University 2016