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Investigation Of
The Zaken Corporation
Who Investigated The
             Zaken Corporation?



© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Who Investigated The Zaken Corporation?

           Ripoff Report is a consumer advocacy
       organization run by the Bad Business Bureau. It
              has been in operation since 1999.




© Copyright 2011 The Zaken Corporation www.zakencorp.biz
WHY Did They
            Investigate The Zaken
                Corporation?


© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Why Did They Investigate The Zaken
                             Corporation?

     After reading complaints about Zaken on Rip-off
     Report, Tiran Zaken, President and CEO of The
    Zaken Corporation, contacted them to resolve the
                  customer complaints.




© Copyright 2011 The Zaken Corporation www.zakencorp.biz
HOW Did They
            Investigate The Zaken
                Corporation?


© Copyright 2011 The Zaken Corporation www.zakencorp.biz
How Did They Investigate The Zaken
                             Corporation?

           Rip-off Report spent a number of months
         investigating The Zaken Corporation and its
        business practices and the complaints that had
                been made by past customers.




© Copyright 2011 The Zaken Corporation www.zakencorp.biz
WHAT Did They Find In
          Their Investigation?



© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Ex-employee Falsified Many Complaints

   ●A former ex-employee instigated many of the
   online complaints

   ●This ex-employee was running the New York
   office and was fired by the Company for doing
   business against The Zaken Corp. and its'
   associates, ripping off both the Zaken Associates
   and the Zaken Corp.



© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Ex-employee Purposely Mistreated
   Customers

   This individual was purposely mistreating Zaken
   Corp. customers in an effort to create problems
   for them.

   After his termination he threatened to start a
   "Competing" business and started spreading
   many lies on the internet about Zaken Corp.

© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Customer Service Is Zaken's Top Priority

   ●Zaken fired four employees who were not
   providing it's customers with top customer service.

   ● Office Manager of the New York office was fired
   so that this former employee's unethical practices
   in business can no longer affect customers.




© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Customer Interviews Gave Good Results

            Most customers contacted by Rip-off Report
                          responded:

        “We were frustrated and that is why we filed a
       report, but since our recent contact with Zaken
        Corporation, we have a refund, but we are so
       pleased about the response to the situation that
         we are thinking of investing in the business
                            again.”


© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Customer Interviews Gave Good Results

                                    A couple respondents said:

    “I have not received anything back yet, but they're
                  being real nice about it.”

         Two were nasty; one said to take a (censored)
                            hike!



© Copyright 2011 The Zaken Corporation www.zakencorp.biz
WHAT Are Their
                              Conclusions?



© Copyright 2011 The Zaken Corporation www.zakencorp.biz
How can I contact The Zaken Corporation?

      Rip-off Report feels that The Zaken Corp., is a
    legitimate operation and in some cases, has been
                a victim of circumstances.

     Zaken Corp admitted they needed improvements
       and new policies with respect to refunds and
        customer service. They are now in place.



© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Rip-off Report Investigation Stated:

       Rip-off Report cannot vouch for the Zaken
    Program itself, as we do not have any first-hand
   knowledge or experience of the program, but, we
   do know, they have made a commitment to satisfy
            all customers past and present.




© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Rip-off Report Investigation Stated:

       Our investigation reveals they do have a large
     customer base of satisfied clients/associates and
         they do buy, sell and warehouse tens of
      thousands dollars worth of closeouts with their
      associates each month, .. someone out there is
             making money with their program.




© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Was There Any Follow
               Up After The
              Investigation?


© Copyright 2011 The Zaken Corporation www.zakencorp.biz
On May 7 2011, Rip-off Report issued a
                          Special Update:

        “Zaken Corporation remains committed to
        increased customer satisfaction and has
      improved their business practices over the years
             to better serve their customers.

    Zaken Corporation is truly dedicated to making
     sure their customers are satisfied and that any
   complaints which do arise are addressed promptly
                       and fairly.”

© Copyright 2011 The Zaken Corporation www.zakencorp.biz
“To date, Zaken Corporation has made good faith
  efforts to resolve all complaints reported on Rip-off
                          Report.”

    “Based on our experience, the member business
    has proven to be among the top members of the
      Rip-off Report Corporate Advocacy Business
    Remediation and Customer Satisfaction Program
             as a Verified Safe Business™.”




© Copyright 2011 The Zaken Corporation www.zakencorp.biz
“Over time and since becoming a member,
           Zaken Corporation has remained actively
         engaged and improving the way they address
                customer service complaints.”

    “As an active and current member of the Rip-off
         Report Corporate Advocacy Business
    Remediation and Customer Satisfaction Program
    we are happy to report that now more than ever
       Zaken Corporation remains committed to
           improving customer satisfaction.”


© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Read The Full Report Here:
   http://www.ripoffreport.com/home-based-business/zaken-corp/rip-off-report-investigation-24p7c.htm




© Copyright 2011 The Zaken Corporation www.zakencorp.biz
Please let us answer your questions.

                             Contact The Zaken Corporation:

                                   Toll Free: +1 866 459-0733
                                  Email: help@zakencorp.com

                  2610 Conejo Spectrum St.
                  Thousand Oaks, Ca 91320
         Office Hours: Mon-Fri 8:30AM to 3:00PM PST

                                             www.zakencorp.biz

© Copyright 2011 The Zaken Corporation www.zakencorp.biz

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Zaken investigation

  • 2. Who Investigated The Zaken Corporation? © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 3. Who Investigated The Zaken Corporation? Ripoff Report is a consumer advocacy organization run by the Bad Business Bureau. It has been in operation since 1999. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 4. WHY Did They Investigate The Zaken Corporation? © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 5. Why Did They Investigate The Zaken Corporation? After reading complaints about Zaken on Rip-off Report, Tiran Zaken, President and CEO of The Zaken Corporation, contacted them to resolve the customer complaints. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 6. HOW Did They Investigate The Zaken Corporation? © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 7. How Did They Investigate The Zaken Corporation? Rip-off Report spent a number of months investigating The Zaken Corporation and its business practices and the complaints that had been made by past customers. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 8. WHAT Did They Find In Their Investigation? © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 9. Ex-employee Falsified Many Complaints ●A former ex-employee instigated many of the online complaints ●This ex-employee was running the New York office and was fired by the Company for doing business against The Zaken Corp. and its' associates, ripping off both the Zaken Associates and the Zaken Corp. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 10. Ex-employee Purposely Mistreated Customers This individual was purposely mistreating Zaken Corp. customers in an effort to create problems for them. After his termination he threatened to start a "Competing" business and started spreading many lies on the internet about Zaken Corp. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 11. Customer Service Is Zaken's Top Priority ●Zaken fired four employees who were not providing it's customers with top customer service. ● Office Manager of the New York office was fired so that this former employee's unethical practices in business can no longer affect customers. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 12. Customer Interviews Gave Good Results Most customers contacted by Rip-off Report responded: “We were frustrated and that is why we filed a report, but since our recent contact with Zaken Corporation, we have a refund, but we are so pleased about the response to the situation that we are thinking of investing in the business again.” © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 13. Customer Interviews Gave Good Results A couple respondents said: “I have not received anything back yet, but they're being real nice about it.” Two were nasty; one said to take a (censored) hike! © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 14. WHAT Are Their Conclusions? © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 15. How can I contact The Zaken Corporation? Rip-off Report feels that The Zaken Corp., is a legitimate operation and in some cases, has been a victim of circumstances. Zaken Corp admitted they needed improvements and new policies with respect to refunds and customer service. They are now in place. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 16. Rip-off Report Investigation Stated: Rip-off Report cannot vouch for the Zaken Program itself, as we do not have any first-hand knowledge or experience of the program, but, we do know, they have made a commitment to satisfy all customers past and present. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 17. Rip-off Report Investigation Stated: Our investigation reveals they do have a large customer base of satisfied clients/associates and they do buy, sell and warehouse tens of thousands dollars worth of closeouts with their associates each month, .. someone out there is making money with their program. © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 18. Was There Any Follow Up After The Investigation? © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 19. On May 7 2011, Rip-off Report issued a Special Update: “Zaken Corporation remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Zaken Corporation is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.” © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 20. “To date, Zaken Corporation has made good faith efforts to resolve all complaints reported on Rip-off Report.” “Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.” © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 21. “Over time and since becoming a member, Zaken Corporation has remained actively engaged and improving the way they address customer service complaints.” “As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Zaken Corporation remains committed to improving customer satisfaction.” © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 22. Read The Full Report Here: http://www.ripoffreport.com/home-based-business/zaken-corp/rip-off-report-investigation-24p7c.htm © Copyright 2011 The Zaken Corporation www.zakencorp.biz
  • 23. Please let us answer your questions. Contact The Zaken Corporation: Toll Free: +1 866 459-0733 Email: help@zakencorp.com 2610 Conejo Spectrum St. Thousand Oaks, Ca 91320 Office Hours: Mon-Fri 8:30AM to 3:00PM PST www.zakencorp.biz © Copyright 2011 The Zaken Corporation www.zakencorp.biz