Learn how YETI built a comprehensive plan for its company-wide SAP S/4HANA software deployment by utilizing intelligent automation to document and validate business processes and support adoption.

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© 2017 Worksoft, Inc.
YETI Coolers’ Guide to Pulling off
a Rock-Solid SAP S/4 HANA Implementation
Presented by: James Croaff, YETI Coolers

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Agenda
• Intro to YETI Coolers
• YETI Application Landscape
• Key Takeaways
• Business Needs & Drivers for Functional Test Automation
• Automation Goals
• Approach
• Initial Automation Project Results
• SAP S/4HANA Implementation
• Best Practices
• Future Plans & Expansion

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Session Overview
Learn how YETI Coolers built a comprehensive plan for its company-wide
SAP S/4HANA deployment by utilizing intelligent automation to
document and validate business processes and support adoption.

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Introduction to YETI Coolers
• YETI, the leading premium cooler and drinkware brand was founded in
2006 by brothers Roy and Ryan Seiders who had a passion for the
outdoors.
• YETI is the cooler of choice for outdoor enthusiasts, pros, tailgaters, and
backyard barbecue kings. Products include Tundra® and Roadie® hard
coolers, Hopper™ portable coolers, and the Rambler™ family of vacuum-
insulated stainless steel drinkware.
• YETI coolers are tough, hard-wearing, and adapted for harsh environments.

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What You Will Learn Today
• Go Live strategies to prevent business disruption, drive
business agility and boost quality across your enterprise
landscape.
• Best practices for using automated business process testing
to speed SAP projects, cuts costs and uncover system issues
before production outages.

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Key Takeaways
• Understand how to mobilize cross functional teams to create a
unified, robust end-to-end test suite for better coverage across
SAP and your entire enterprise landscape.
• Gain new strategies for organizational engagement and
leadership buy-in to get the most from your SAP investment.

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Enterprise Application Landscape
SAP S/4HANA
Salesforce.com
Magento
Customer-facing Website, YETI.com

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Business Needs/Drivers For Functional Test Automation
• IT organization had no dedicated testing team
• Testing was done on an ad-hoc basis to “triage” production
issues after updates and releases
• No end-to-end tests were produced
• A 2x increase in sales over the previous year had driven demand
for highly scalable processes

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• Quickly build and maintain complex end-to-end tests
• Maintain the integrity of existing systems
• Reduce production defects
• Improve the quality of testing
Automation Goals (1)

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Automation Goals (2)
• Validate critical business processes to avoid business
disruption
• Shorten testing cycles
• Save time and reduce expenses
• Replicate tests the same way every time for greater
confidence

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Automation Approach
• Implement Daily Regression Testing via Worksoft Certify tests
• Utilize functional test automation to support customer-facing
business processes on the external website, YETI.com:
• Test website features
• Validate eCommerce functions, credit card orders, ensuring
website connects to back-end servers
• Validate shipping orders
• Test CRM- Salesforce.com

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Intelligent Automation
• Worksoft automated business process testing was used to document
and validate business processes and support adoption
• IT used test scripts and took training classes that mimicked day-to-day
operations from YETI end users
• These were turned into Worksoft Certify tests during the training
• Conducted end-user testing
• Used Worksoft Certify to test performance

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Initial Automation Benefits
Increased Test Volume
• More than 500 automated
tests in 6 months
• Certify ran 1,071 test orders
in 6 hours via CRM to SAP
Expanded Coverage
• 85% of test coverage for ERP
and 50% coverage of all
eCommerce processes
achieved within 6 months of
Worksoft Certify adoption

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Initial Automation Benefits
Improved Quality
• Automation enables QA team
to support very high quality
application implementations,
updates and enhancements
Improved Visibility
• Worksoft Certify platform
provides easy reporting for
test verification and
executive visibility into
business process quality

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Initial Automation Benefits
Defect Reduction
• Identified open defects before
entering production environments
• Improved quality and confidence
Expanded Test Library
• Creation of a robust, repeatable
portfolio of tests covering more
areas across the enterprise
landscape
• Tests are easy to maintain
Performance Testing
• Used Certify tests to evaluate UI performance as it relates to
Salesforce.com into SAP

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Mobilizing Cross Functional Teams
• Created a unified, robust end-to-end test suite for better coverage
across SAP
• Updated tests when changes were made to our SAP instance
• Created new test scenarios for new enhancements
• Worked with end users to ensure the most robust test coverage for
each process area

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Strategies for Organizational Engagement
• Evangelize automation by making the IT team a trusted resource for
marketing and sales team operations. Showcase IT team’s expertise in
creating automated tests to support various YETI departments
• The quality in our software systems indicates the success of automation
• While automation is obfuscated from the end user, the systems are more
stable
• Implementation of high quality change management

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Best Practices
• Up-to-date business process tests
• Automate any new feature that is ready for production
• Edit any existing test scenarios that may have changed
• Capture defects early through the running of automated
business process tests

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Go Live Strategies for SAP S/4 HANA
• Strategies to prevent business disruption, drive business agility and
boost quality across the enterprise landscape
• Automation began two months before go-live
• Used recorded business process tests during conversion weekend
testing
• Tested quality assurance for build verification tests or “smoke testing”
• Ensured quality performance based on Worksoft Certify tests

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Preparation for SAP S/4 HANA Go Live
To prepare for February 6, 2017 Go Live:
• Utilized Worksoft Analyze® to discover, document and analyze as-is SAP
business processes
• Used Worksoft Analyze® for both SAP and Salesforce.com applications
• Utilized Analyze to create heat maps
• 355 T-codes (transaction codes) were discovered by Worksoft Analyze and
converted into Worksoft Certify tests
• Automation cut the time required for Business Process Discovery in half

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Showcasing Results
• Able to pull PDF documentation from Certify for monthly
executive updates
• Creation of “How To” tips videos to train team members on
utilizing high speed business process testing
• Show defects caught before entering production environments
• Socialize test results

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Future Plans & Expansion
• Continue to build the existing test suite as new enhancements are
added
• Use Worksoft Certify Impact to identify T-Code changes that will
require a test to be altered
• Expand test performance with additional applications