Yeti Coolers implemented a comprehensive plan for their SAP S/4HANA deployment using intelligent automation for documenting and validating business processes. The approach resulted in over 500 automated tests in six months, improved testing coverage, and reduced defects before production environments. Future plans include expanding the test suite and enhancing testing performance with additional applications.

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© 2017 Worksoft, Inc.
YETI Coolers’ Guide to Pulling off
a Rock-Solid SAP S/4 HANA Implementation
Presented by: James Croaff, YETI Coolers

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Agenda
• Intro to YETI Coolers
• YETI Application Landscape
• Key Takeaways
• Business Needs & Drivers for Functional Test Automation
• Automation Goals
• Approach
• Initial Automation Project Results
• SAP S/4HANA Implementation
• Best Practices
• Future Plans & Expansion

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Session Overview
Learn how YETI Coolers built a comprehensive plan for its company-wide
SAP S/4HANA deployment by utilizing intelligent automation to
document and validate business processes and support adoption.

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Introduction to YETI Coolers
• YETI, the leading premium cooler and drinkware brand was founded in
2006 by brothers Roy and Ryan Seiders who had a passion for the
outdoors.
• YETI is the cooler of choice for outdoor enthusiasts, pros, tailgaters, and
backyard barbecue kings. Products include Tundra® and Roadie® hard
coolers, Hopper™ portable coolers, and the Rambler™ family of vacuum-
insulated stainless steel drinkware.
• YETI coolers are tough, hard-wearing, and adapted for harsh environments.

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What You Will Learn Today
• Go Live strategies to prevent business disruption, drive
business agility and boost quality across your enterprise
landscape.
• Best practices for using automated business process testing
to speed SAP projects, cuts costs and uncover system issues
before production outages.

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Key Takeaways
• Understand how to mobilize cross functional teams to create a
unified, robust end-to-end test suite for better coverage across
SAP and your entire enterprise landscape.
• Gain new strategies for organizational engagement and
leadership buy-in to get the most from your SAP investment.

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Enterprise Application Landscape
SAP S/4HANA
Salesforce.com
Magento
Customer-facing Website, YETI.com

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Business Needs/Drivers For Functional Test Automation
• IT organization had no dedicated testing team
• Testing was done on an ad-hoc basis to “triage” production
issues after updates and releases
• No end-to-end tests were produced
• A 2x increase in sales over the previous year had driven demand
for highly scalable processes

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• Quickly build and maintain complex end-to-end tests
• Maintain the integrity of existing systems
• Reduce production defects
• Improve the quality of testing
Automation Goals (1)

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Automation Goals (2)
• Validate critical business processes to avoid business
disruption
• Shorten testing cycles
• Save time and reduce expenses
• Replicate tests the same way every time for greater
confidence

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Automation Approach
• Implement Daily Regression Testing via Worksoft Certify tests
• Utilize functional test automation to support customer-facing
business processes on the external website, YETI.com:
• Test website features
• Validate eCommerce functions, credit card orders, ensuring
website connects to back-end servers
• Validate shipping orders
• Test CRM- Salesforce.com

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Intelligent Automation
• Worksoft automated business process testing was used to document
and validate business processes and support adoption
• IT used test scripts and took training classes that mimicked day-to-day
operations from YETI end users
• These were turned into Worksoft Certify tests during the training
• Conducted end-user testing
• Used Worksoft Certify to test performance

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Initial Automation Benefits
Increased Test Volume
• More than 500 automated
tests in 6 months
• Certify ran 1,071 test orders
in 6 hours via CRM to SAP
Expanded Coverage
• 85% of test coverage for ERP
and 50% coverage of all
eCommerce processes
achieved within 6 months of
Worksoft Certify adoption

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Initial Automation Benefits
Improved Quality
• Automation enables QA team
to support very high quality
application implementations,
updates and enhancements
Improved Visibility
• Worksoft Certify platform
provides easy reporting for
test verification and
executive visibility into
business process quality

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Initial Automation Benefits
Defect Reduction
• Identified open defects before
entering production environments
• Improved quality and confidence
Expanded Test Library
• Creation of a robust, repeatable
portfolio of tests covering more
areas across the enterprise
landscape
• Tests are easy to maintain
Performance Testing
• Used Certify tests to evaluate UI performance as it relates to
Salesforce.com into SAP

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Mobilizing Cross Functional Teams
• Created a unified, robust end-to-end test suite for better coverage
across SAP
• Updated tests when changes were made to our SAP instance
• Created new test scenarios for new enhancements
• Worked with end users to ensure the most robust test coverage for
each process area

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Strategies for Organizational Engagement
• Evangelize automation by making the IT team a trusted resource for
marketing and sales team operations. Showcase IT team’s expertise in
creating automated tests to support various YETI departments
• The quality in our software systems indicates the success of automation
• While automation is obfuscated from the end user, the systems are more
stable
• Implementation of high quality change management

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Best Practices
• Up-to-date business process tests
• Automate any new feature that is ready for production
• Edit any existing test scenarios that may have changed
• Capture defects early through the running of automated
business process tests

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Go Live Strategies for SAP S/4 HANA
• Strategies to prevent business disruption, drive business agility and
boost quality across the enterprise landscape
• Automation began two months before go-live
• Used recorded business process tests during conversion weekend
testing
• Tested quality assurance for build verification tests or “smoke testing”
• Ensured quality performance based on Worksoft Certify tests

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Preparation for SAP S/4 HANA Go Live
To prepare for February 6, 2017 Go Live:
• Utilized Worksoft Analyze® to discover, document and analyze as-is SAP
business processes
• Used Worksoft Analyze® for both SAP and Salesforce.com applications
• Utilized Analyze to create heat maps
• 355 T-codes (transaction codes) were discovered by Worksoft Analyze and
converted into Worksoft Certify tests
• Automation cut the time required for Business Process Discovery in half

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Showcasing Results
• Able to pull PDF documentation from Certify for monthly
executive updates
• Creation of “How To” tips videos to train team members on
utilizing high speed business process testing
• Show defects caught before entering production environments
• Socialize test results

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Future Plans & Expansion
• Continue to build the existing test suite as new enhancements are
added
• Use Worksoft Certify Impact to identify T-Code changes that will
require a test to be altered
• Expand test performance with additional applications