This document contains a resume for Yasir Ali. It includes his contact information, objective, personal details, qualifications, languages, and professional experience. For professional experience, it details his current role as a Data Entry Officer at K-Electric Limited since 2010, and a previous role as a Computer Operator at Siemens from 2008 to 2008. It also lists his computer skills including SAP, Microsoft Office, networking, and hardware skills. The resume aims to showcase Yasir Ali's qualifications and experience for employment opportunities.

1. YASIRALI
Address: A-78, Phase-2, Gulshan-e-Hadeed, Bin Qasim Town Karachi.
Cell Number: +92312-2273645
Email: yasir.ali1185@yahoo.com
Objective
My object is to achieve the best in life through dedication, commitment and hard work I
wantto learnand developthe abilitiesof workinginacompletive environmentfor a brilliant
career, where I could have an opportunity to work enthusiastically for attainment of
personal in organizational goals.
Personal Information
Fathers name : Anwar Ahmed
Date of Birth : 08 November 1985
CNIC Number : 42501-1645881-9
Domicile & PRC: NausheroFeroz(Rural)
Marital Status : Single
Religion : Muslim
Qualification
Degree Type Major Subject Passing Year Board/University
B.Sc Biology 2007 Universityof Sindh
Intermediate Pre-Medical 2005
Board of Intermediate &Secondary
Education, Hyderabad.
Metric Science 2002 Board of SecondaryEducation,Karachi.
Languages
English Skills: Speaking, writing, and listening.
Urdu Skills: Speaking, writing, and listening.
Siraki Skills: Speaking, writing, and listening.
Sindhi Skills: Speaking, writing, and listening.

2. Professional Experience
Job Designation Company Year
Data Entry Officer K-ElectricLimited Since July2010
Basic Job function:
Operate and manage a computerterminal includingdatabase queryoperationforthe entry
and retrieval of data.Maintainsconfidentialityof dataat all levels.
SAP MODULE
DM Module (Device Management)
CS Module (CustomerServices)
B & I Module (Billingand invoicing)
ReportingBW (BusinessWarehouse)
JOB RESPONSIBILITIES AND EXPERIENCE
Analysisof CRMreportsregardingconsumercomplaint.
Forwardcases to concerndepartment.
SortingSIRsand dispatchingthemmanuallyandelectronicallytoMIOs,CA or FMR sectionas
perrelevancy.
Closingthe case inTicketsaftercomplaintresolvingandfilingSIRforrecordkeeping.
UpdatingConsumerMappingfile.
Maintainall dutiesinExcel sheet.
Arrange surveyregardingconsumercomplaints.
Arrange surveycall centercasesby usingCRMand resolvingissues.
Data Analysis and Reporting to higher Management.
Setup and maintainvariousfiles,records.
Complete specialprojectsasassignedincludingcreatingexcel spreadsheets.
Manage the reportsand updatingfiles.
PunchingData in S.A.PandOracle Software.
Calculationof theft,supplementaryandirregular Billing
Analysisof baddebts.
Punchingthe listof Theftcases.
Get signoff on all billedamountsfromManager,DGM, GM oneach list
SIR listupdate.
DailyWork Excel Sheetsaswell asWordDocumentations.
Projects in K-Electric
Task regardingS.A.P implementation
Correctionof Meterinformation,BillingMasterData, Technical MasterData, correctionof
billingquality.
Job Designation Company Year
ComputerOperator Siemens(ICI,PPTA)
02 January2008 to
31 October2008
JOB RESPONSIBILITIES AND EXPERIENCE
Have beenresponsible forSupervisionof managementwithincomputeroperationsanddata
processing.
Managed the projectsof keepingdatabackup.
Computer Applications and Composing Reports.
DailyWork Excel Sheetsaswell asWord Documentations.

3. Computer& Other Skills
1. S.A.P (ISU & CRM) End User Training in K-Electric for billing department.
2. One yearDiplomaof Information Technology(Plus):
 MicrosoftOffice
Ms Word
Ms Excel
Ms Power Point
Ms Picture Manager
Ms Outlook
 Adobe Photoshop
 Adobe After Effect
 Studio 3ds Max
 Internet Browsing, Email and latter drafting.
 Windows XP (SP2), Windows 7 (Professional) and Oracle Software.
3. ComputerHardware:fromPakistanSteel instituteof ComputerScience&
Research.
 Basic Electronics
 ComputerSystem&Peripherals
 Hardware Repairing&Installation
 Trouble Shooting
 Bad SectorRemoving
4. Computer Networking: from Gravity Computer Solution.
5. CertifiedNetworkAssociate:fromEnsignCommuniqué (BenazirBhutto Shaheed
youth development program).
6. AZM CONFERENCE / TRAINING AT K-Electric Limited:
Work shoptrainingat K.ElectricLimited regardingTAMER-E-NOUAZMprocedure