It describes about writing apology Emails.

1. Write your
Email
Writing Apology Mails

2. Session Objective
• How to write your apology mails

3. I’m sorry

4. I’m sorry
that…
I’m sorry
if…
I’m sorry
about…

5. I’m sorry if…

6. I’m sorry if…
• Not sure of Responsibility
I’m sorry if + description..

7. I’m sorry if …
I’m sorry if + description..
• I’m sorry if you didn’t receive my previous mail on
training calendar.
• I’m sorry if I didn’t understand the directions correctly.

8. I’m sorry that…

9. I’m sorry that…
100% sure of the responsibility
• I’m sorry that + description

10. I’m sorry that…
100% sure of the responsibility
I’m sorry that + description
• I’m sorry that the correct file was not sent.
• I’m sorry that our training for next cycle has been deferred.

11. • I’m sorry that the correct file was not sent.
I have included the correct file in the attachment.
I’m sorry that our training for next cycle has been deferred.
Please check the new dates below at your convenience.

12. I’m sorry about…
• I’m sorry about + Noun
Slip- ups , minor
mistakes/errors.
Typos
Spelling
Dates
Timings

13. I’m sorry about + Noun
I’m sorry about + Noun
I’m sorry about the confusion. I will send you the new
document with updated statistics shortly.

14. I’m sorry about the confusion.
I’m sorry for the inconvenience/delay.